Friendly and welcoming staff who knew their stuff and were happy to go above and beyond expectations to help.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Gresham Way, Wimbledon, SW19 8DW London, England, GB
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Lisez les avis des autres
Moved my stuff yesterday after using a storage locker for one and a half years. Staff always helpful, the locker worked fine, as did the app with the access pin codes changed almost daily for securi... Voir plus
L'entreprise a répondu
When I got there the unit was not big enough they went out there way a gave me a bigger unit for the same price
L'entreprise a répondu
Very kind staff always happy to help and they are very friendly
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Coordonnées de contact
Unit 1, Gresham Way, Wimbledon, SW19 8DW, London, England, Royaume-Uni
3,8
Bien
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Friendly and welcoming staff who knew…
Friendly and welcoming staff who knew their stuff and were happy to go above and beyond expectations to help.
4 septembre 2023
Réponse de Access Self Storage - Wimbledon
Hi Jane, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
Storage time
I want to complain because I have been their customer for 4 months and I had a 35sq ft storage and I moved to a smaller one and since I finish work after 7 pm and the storage closes at 6 pm I asked if I could have access to the storage and at the beginning, I was told yes that they would call me back and they made me wait 5 hours and if I didn't call them they would leave me waiting and in the end, they told me that I couldn't have access to the storage after 6 pm for security reason but only those who have the big storage which I found discriminatory also because they should have warned me before I booked it but nobody told me anything. And I found that unprofessional.
24 mai 2023
Avis spontané
Réponse de Access Self Storage - Wimbledon
Dear Mariarosa, Thank you for your review. We take pride in delivering the best possible service to each of our customers and we are sorry if we have fallen short on this occasion. Your comments will be reviewed, and we hope to have the opportunity to show you what we can do in the future. Customer Service Team
When I got there the unit was not big…
When I got there the unit was not big enough they went out there way a gave me a bigger unit for the same price
5 avril 2023
Réponse de Access Self Storage - Wimbledon
Hi Amanda, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
The staff is very friendly and kind.
Very kind staff always happy to help and they are very friendly
26 mars 2023
Réponse de Access Self Storage - Wimbledon
Dear Maria, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Efficient
Moved my stuff yesterday after using a storage locker for one and a half years.
Staff always helpful, the locker worked fine, as did the app with the access pin codes changed almost daily for security purposes.
JM
8 décembre 2022
Avis spontané
Réponse de Access Self Storage - Wimbledon
Dear Julie, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Réponse de Access Self Storage - Wimbledon
Thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Customer Service Team
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