Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Супер хостинг. Всё отлично работает. Хостинг - такой и должен быть. Редкость на рынке. Более 20 лет размещаю ресурсы на хостинг-площадках, такого удобного не встречал. Тех. поддержка - мгновенны... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly, the thing that impressed me the most is how fast their support responds. I contacted them multiple times and each time they replied quickly and solved the issue the same day. It's not just t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am blown away by how quickly they respond, and in three tickets the solution has been found and implemented in less than a day (although one took a few days to 'take effect' which I understand is no... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Whilst many companies offer ahem a good WP hosting experience, I've found that to be mostly untrue! If fact after paying for WP hosting for years, I'd say AccuWeb is actually better (99%) than most pa... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web

Écrit par l'entreprise

AccuWeb provides feature-packed Windows VPS and Cloud web hosting services with remote desktop access, shared hosting, and asp.net hosting on both SSD and Classic server.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(220)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

***AVOID AT ALL COST - NIGHTMARE***

This company is an absolute nightmare. They claim free website migration but failed to migrate mine for 3 weeks. In the end, I gave up on them and personally had to fix the errors that their employees either didn't have the knowledge to fix or the work ethic. There absolutely wasn't 24/7 support. Not even close. The phone number doesn't work more than it does work.
Replies using the ticketing system take numerous hours or even days. After the false marketing claims and having to fix issues myself, I asked for a partial refund. They​ refused and closed my account with less than 24 hours notice. I didn't cuss them out, I didn't threaten them, I just asked that they honor their promises. Luckily I downloaded backup files before they unexpectedly closed everything. Now my website is down (again) and I have to waste even more time and effort figuring out how to use the files to get my site back up.

***UPDATE***
Over a month after I wrote this review, Jason Pat wrote a long and seemingly attentive response. Don't fall for it. I had emailed Jason personally on 2 occasions prior to his response here. He didn't reply to either email. The company has no interest in living up to their promises. Their only concern seems to be the appearance of credibility so they can continue the scam.

28 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear robberstea,

We are very sorry to hear about the negative experience you had with our company. We understand that migrating a website can be a stressful and time-consuming process, and we apologize for any confusion or frustration our services may have caused.

We aim to provide our customers with the best possible service and support, and it is concerning to hear that our employees did not meet your expectations. We take this very seriously and will be addressing the issue internally.

Regarding your refund request, we apologize for any misunderstanding that may have occurred. Our team takes great care to ensure that our marketing and advertising materials accurately reflect the level of service we provide, and we apologize if there was a disconnect between these promises and your actual experience.

We would like to make things right with you and earn back your trust. If you are willing to reconsider your decision, please reach out directly to our support team, and we will do everything we can to assist you in getting your website up and running again.

Thank you for bringing this to our attention and giving us an opportunity to address your concerns. We take customer feedback seriously and are committed to improving our services.

Best regards,
Jason Pat
Accu Web Hosting

Noté 5 sur 5 étoiles

The best free hosting ever!

They offer a stable hosting with all the features I need for my website.
I really like the customer support, they reply fast and follow up with me till my issues get resolved.

5 mai 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear Ahmed,

Thank you for sharing your positive experience with our hosting services. We are thrilled to hear that you find our hosting stable and that we provide all the features needed for your website.

We take pride in providing our customers with reliable and affordable hosting solutions. We understand how important customer service is when it comes to resolving issues, and we are delighted to hear that our support team has been able to address your concerns promptly and efficiently.

At Accu Web Hosting, we strive to offer the best possible experience to our customers, and we appreciate your kind words. If there is anything more we can do to assist you in the future, please do not hesitate to contact us.

Thank you for choosing Accu Web Hosting as your hosting provider.

Best regards,
Accu Web Hosting

Noté 5 sur 5 étoiles

Fantastic hosting that exceeds our needs!

We use WordPress hosting from AccuWebHosting for our Cub Scout Pack website. We have had no issues with hosting features or availability and are extremely pleased with the service overall. We have yet to encounter any down time and AccuWebHosting is responsive to questions. To be honest, the hosting offering is more that we need at this time, but it's great that we have room to grow when it comes to resources and website/script options. Everybody involved with the Pack website has been very happy with the service and users have reported to issues or concerns. I highly recommend AccuWebHosting for your WordPress needs!

30 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear PackTwenty,

Thank you for taking the time to share your positive experience with our WordPress hosting services. We are thrilled to hear that your Cub Scout Pack website has had no issues with hosting features or availability and that you are extremely pleased with our service overall.

At AccuWebHosting, we strive to provide reliable and affordable hosting solutions for our customers, and we are delighted to hear that we have been able to offer more than what you need at this time. We believe that our customers' needs may change over time, and we aim to provide scalable resources and website options to meet those changing needs.

We are committed to delivering responsive and helpful customer service, and we are glad to hear that our team has been able to address your questions promptly and efficiently. Thank you for recommending AccuWebHosting to others.

If there is anything more we can do to assist you, please do not hesitate to contact us. We appreciate your business and support!

Best regards,
Accu Web Hosting

Noté 1 sur 5 étoiles

Accuweb employs dishonest business practices

Accuweb is complete BS.

They advertise a free for life free Wordpress hosting plan. Customer service is responsive - obviously located in an eastern European country but that is neither objectively good or bad.

What makes them not only questionable but the worst choice for free Wordpress hosting is that customer service messages you after three weeks and requests that you leave (positive) reviews on trustpilot and hostadvice.

I confronted customer service with the fact that this is not part of the contractual agreement and they informed me that Accuweb requests two 2! reviews every three months! for free hosting service customers.

Clever - other companies pay cash for fake reviews, Accuweb lures people with a fake “free” offer.

Accuweb is deliberately trying to bully customers into leaving reviews on two strategically important review websites every three months - essentially quantitatively falsifying their trustpilot and hostadvice score.

Stay away and choose an honest and earnest webhost instead. If I were a paying customer I would switch. There are alternatives at least as good service-wise but with actual good and honest business practices.

Conclusion:

Waste of time - stay away, consider switching hosts. If you’re a free plan customer and you read this - consider giving an honest review.

Crude business practices and wasting people’s precious time.

A large part of the accuweb reviews on trustpilot are likely of no real substance. Go figure why.

Highly NOT RECOMMENDED

28 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear Andrea S,

We are sorry to hear that you had a negative experience with our free WordPress hosting services. We apologize for any confusion or frustration that may have occurred due to the messages requesting reviews.

At Accuwebhosting, we value transparency and honesty in all of our business practices. We apologize if there was any miscommunication about review requests and would like to assure you that we do not force or incentivize our customers to leave reviews.

While we appreciate all feedback and reviews from our customers, we do not require them nor penalize them for declining to do so. We take all criticisms seriously and use them as an opportunity to improve our services.

We are committed to providing reliable and affordable hosting solutions, and we apologize for any inconvenience caused. If there is anything we can do to assist you further, please don't hesitate to reach out to our support team.

Thank you for bringing this to our attention.

Best regards,
Accu Web Hosting

Noté 1 sur 5 étoiles

Servers not reliable and support takes many hours, and not communicating well

I have had a few years of experience with their ASP.NET windows shared hosting now. A few times a year they will do something to your server and your website will go down. Then you create a ticket requesting support. 2 days ago I had to wait for 12 hours for them to fix the problem. During those 12 hours there were 4 different support people "looking into it", all the while not communicating what the problem is or how far they are with fixing the problem. After 12 hours they wrote they fixed it, again no explanation whatsoever about how they broke the server in the first place. By the way, from the error I was getting it looked just like they revoked the full trust access by accident, which I told them, and should have been an extremely easy thing to fix. This happens a couple of times a year unfortunately.

The incident a few days ago was the last straw. I was actually able to migrate to a new web host (winhost.com) faster than Accuwebhosting was able to get their server running again. Just terrible.

Note that the default memory allocated the the application pool is 256 MB, this is not enough for a basic web site running on 1 ms sql database. It will regularly crash with this amount of memory. You will have to pay extra to upgrade to 512 MB.

25 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear Wout de Zeeuw,

Thank you for taking the time to share your experience with us. We apologize for any inconvenience that may have been caused during your recent server downtime.

We understand the importance of having a stable and reliable hosting environment and we regret that we fell short in providing this to you on this occasion. Rest assured, we take all reports of downtime seriously and we have investigated the issue to ensure it doesn't happen again in the future.

Regarding the communication during the incident, we understand that receiving timely updates and clear communication is essential during any downtime. We are currently reviewing our internal processes and procedures to ensure that we have adequate measures in place to address these types of situations in a better and more efficient manner.

Regarding the memory limit, we do offer a range of hosting plans that come with higher amounts of allocated memory. We encourage you to reach out to our support team to discuss your options and find a plan that better suits your needs.

Once again, we apologize for any inconvenience you may have experienced and we appreciate your feedback as we are always looking for ways to improve our service.

Best regards,
Accu Web Hosting

Noté 1 sur 5 étoiles

MT5 Forex platform problems

I would not recommend accuwebhosting services to anyone. They say they are the best, but they dont care of what you risk when you deal with this company. I experienced technical problems with my Forex MT5 account. It got stuck and did not work. I could not either switched this off nor change settings the VPS EAs. I sent proves many times and communicated with techs. I lost some money and Accuweb did not even care of waht happened and named this as a lost because of my faults. However I warned them few time before that I had been starting having troubles with the VPS and MT5. At the end it just stopped working and made my funds left uncontrolled with the existing by that time setting of EAs, which I just phisically could not reach to manage. It was terrible to see how your account is unreachable and uncontrolled. Keep away from this company reg forex VPS MT5..

15 mars 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear Babek Karimli,

We are sorry to hear that you had a negative experience with our services. We strive to provide the highest level of support possible to all of our customers, and we regret that we were not able to meet your expectations in this instance.

We take all reports of technical issues seriously, and we apologize for any inconvenience that you may have experienced. It is always our intention to resolve any issues in a timely and professional manner.

Regarding the specific details of your case, we would appreciate the opportunity to investigate this further to determine what went wrong and how we can improve our services going forward. We encourage you to reach out to our support team and provide us with any additional information or evidence that can help us better understand the situation.

Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

Sincerely,
Accu Web Hosting

Noté 5 sur 5 étoiles

The best web hosting company…

The best web hosting company guaranteed.
I have been their customer for more than year now and they never disappointed me.I once faced an issue and it was sorted immediately and never faced that again since then.They are the best in business worth every penny.

14 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello M. Affan Akram,

Thank you so much for taking the time to write this review and share your positive experience with our web hosting company! We really value your feedback and are thrilled to hear that we were able to assist you quickly and effectively when you faced an issue. Our team is always here to ensure that our customers receive the best possible service and support. We appreciate your loyalty and look forward to continuing to provide you with top-notch web hosting services in the future!

Noté 5 sur 5 étoiles

No downtime

I am using their free hosting services from quite a long time to host my website. I never found any instance where my website is down. Their support is also prompt. Over all very happy with their services.

19 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello Shitu P,

Thank you for taking the time to share your positive experience with our free web hosting services! We're so glad to hear that your website has been running smoothly and that our support team has been able to assist you promptly. At AccuWeb Hosting, we strive to provide reliable and efficient hosting services for all of our customers, whether they are using our free plans or our paid plans. We appreciate your loyalty and look forward to continuing to provide you with excellent service for all of your web hosting needs in the future!

Noté 5 sur 5 étoiles

You can't beat Accu Web Hosting's FREE Hosting!

I have one of Accu Web Hosting's FREE WordPress hosted accounts. Unlike other webhosts Accu Web Hosting's Free account does not expire at the end of a year or less! I use this account to host a website for my local model airplane club and the only cost is for the domain! The tech service personnel have always been patient and helpful and I have experienced no down time! I cannot thank Accu Web Hosting enough for their generosity in providing free hosting for my our not-for- profit club.

16 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Thank you for taking the time to share your glowing review of our free WordPress hosting services! We're thrilled to hear that your experience with us has been so positive, and that we've been able to provide reliable and long-lasting hosting for your local model airplane club's website. At AccuWeb Hosting, we are committed to supporting not-for-profit organizations and other community groups by providing them with the necessary resources they need to succeed online. We're grateful for the opportunity to support your club, and we hope to continue providing top-notch service and support to you and all of our customers for years to come!

Noté 5 sur 5 étoiles

Excellent hosting

Excellent hosting. cPanel dashboard is full of features and really easy to manage, loading speed is nice at all times. Highly recommended.

17 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello Vitalli,

Thank you for taking the time to share your positive experience with our hosting services! We're thrilled to hear that you have found our cPanel dashboard easy to use and that your website's loading speed has been consistently good. We're committed to providing our customers with the best possible tools and features to make managing their websites as easy and intuitive as possible. We appreciate your recommendation, and we look forward to continuing to provide you with excellent service and support for all of your web hosting needs in the future!

Noté 5 sur 5 étoiles

The service is great and is the best…

The service is great and is the best hosting and most stable on the level of servers and technical support and I have not had any problems since you subscribed to them
I advise everyone to subscribe to this hosting

1 novembre 2022
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello Ashraf Saleem,

Thank you for sharing your positive experience with our hosting services! We're thrilled to hear that you find our service great and that our servers and technical support have been reliable and stable for you. Our team is committed to providing top-notch service and support to all of our customers, and we strive to ensure that our customers never encounter any problems while using our services. We appreciate your recommendation and look forward to continuing to provide you with excellent hosting services for all of your needs. Thank you for choosing us as your web hosting provider!

Noté 4 sur 5 étoiles

Only way to decribe this hosting

"FANTASTIC" - customer support is extremely reliable!

15 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Thank you for taking the time to share your positive experience with our customer support team! We're thrilled to hear that you find our team extremely reliable and that our support has been fantastic for you. At AccuWeb Hosting, we are committed to providing top-notch service and support to all of our customers, and we're glad to know that our efforts are paying off. Our team is always here to help you with any questions or issues you may have, and we appreciate your trust in our services. Thank you for choosing us as your web hosting provider!

Noté 3 sur 5 étoiles

Communication is good

Communication is good. They get back with you quickly. Sometime company polices are not flexible but they look for solutions

1 mars 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Dear Russ,

Thank you for taking the time to share your experience with our services. We are pleased to hear that you have found our communication to be good and that we have been able to respond to your requests in a timely manner.

We understand that company policies can sometimes be restrictive, but we always strive to find solutions that work for our customers. If there is anything specific that you feel could be improved, please do not hesitate to let us know and we will do our best to accommodate your needs.

Thank you for choosing us as your web hosting provider and we look forward to continuing to offer you high-quality, reliable service.

Best regards,
AccuWeb Hosting

Noté 5 sur 5 étoiles

I have been using the free WordPress Hosting

I have been using the free WordPress hosting service for almost a year and a half with no issues. I find all the included software tools/utilities for WordPress (i.e. CPanel, WordPress Management by Softaculous, etc) very helpful in managing and securing my site. When I have used their support, I found it to be knowledgeable and responsive.

Overall, I would recommend ACCU Web Hosting.

15 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello CSK,

Thank you for taking the time to share your positive experience with our free WordPress hosting service! We're thrilled to hear that you have found our included software tools and utilities to be helpful in managing and securing your website. Our team is committed to providing top-notch service and support to all of our customers, and we're glad to hear that you have had great experiences when working with our knowledgeable and responsive support services. Thank you for recommending our web hosting services, and we look forward to continuing to provide you with excellent hosting services and support for all of your needs!

Noté 5 sur 5 étoiles

Excellent hosting!

Nothing but praise for Accu Web Hosting. No issues at all since started using 12 months ago.

15 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Hello Mark,

Thank you for sharing your positive experience with our hosting services! We're thrilled to hear that you have had no issues with our service since starting to use it a year ago. Our team is dedicated to providing reliable and efficient web hosting services to all of our customers, and we're glad to know that our efforts are paying off. Thank you for choosing us as your web hosting provider, and we look forward to continuing to provide you with excellent service and support for all of your web hosting needs!

Noté 5 sur 5 étoiles

I have had excellent uptime and service…

I have had excellent uptime and service software updates with my Accu Web hosting. I will be recommending to others for reliable service.

15 avril 2023
Avis spontané
Logo de Accu Web Hosting

Réponse de Accu Web Hosting

Thank you for sharing your positive experience with our hosting services, Tamara! We're thrilled to hear that you have had excellent uptime and service software updates with us. At AccuWeb Hosting, we're committed to providing reliable and efficient web hosting services to all of our customers, and we're glad to know that our efforts are paying off. We appreciate your recommendation and look forward to continuing to provide you and those you recommend us to with top-notch web hosting services and support. Thank you for choosing us as your web hosting provider!

Noté 5 sur 5 étoiles

Spot on service

I'm with Accu Web for few years now and I never had any problems. It's always excellent access, support and value for money. Can't think of anything I could be not happy about.

12 avril 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus