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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to deal with and a no fluff attitude to my problem, honest about pricing and what needed to be done.

Noté 5 sur 5 étoiles

Having used Ace Finish many times over the years, as have family members, they recently(at short notice) very kindly repaired one of my tyres which had developed a fault. We have previously had alloy... Voir plus

Noté 5 sur 5 étoiles

A very friendly and professional service - kept me updated regarding the process and the car was ready to collect as agreed The wheel looks amazing and infinitely better than when it went to Ace Tha... Voir plus

Noté 1 sur 5 étoiles

They simply have not improved at all. They don't take on creative criticism. They just go nuts and threaten you with a letter with a headline incapital red letters telling you to desist. 😆 🤣 😂

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de carrosserie automobile
  2. Atelier de réparation automobile
  3. Magasin de roues

Informations provenant de diverses sources externes

Ace Finish is a family-run car body repair shop based in Huntingdon, near to Cambridge, Peterborough & St Ives. High quality professional finishes.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Low quality , utterly joke

This company is utterly joke, three out of 4 jobs done for me, they manage to screwed up, always something not right ( silver wheel…..inside black, destroyed vent cap, lack of product on inner side of the wheel, doggy paint on painted panel ,etc….like they doing this in purpose, quality control is carried out by blind person i guess, or they goal is : do proper -do twice. When you complain …they always act like is your fault that you expect proper job when you pay money, you expect too much. Snd unfortunately you have eyes.Everything done just so so.Owner has no manners at all, don’t even say hello when he enter room where customer is and always treats you like intruder, when he resolves issues is always the way to go even more against you …seriously something is not right there. Manager Mat is trying to compensate awkward behaviour of the owner but his ability is limited.If you want spent hundreds or thousands on your car ,better go somewhere else , in Ace Finish only you can find disappointment, this is reall low quality standards place. Shocking, how they even exist with this standards .AVOID AVOID AVOID!!! If you go there you will not feel comfortable for sure.
Pathetic twisted Reply from Ace Finish speak for itself. It is only proof of laking in customer relations of the owner, read carefully his statement ,insults instead of sorry for bad experience… arrogance and lies , for example: “drum was left black on silver alloy wheel this one which you can see through the spokes,, still got pictures as a proof, and that was actually job number 3. When i went there i don’t wat that drama , i just want to pay money and get job done as should be done , looks like too much for them.
Message to the owner cos looks like he can’t accept own failure.
I don’t need to hammer up your business you doing this enough.
5 stars review is been posted before i read your scribble .
Hit the nerves…. Do not flatter yourself… you didn’t deserve, i know what’s happened and you know what’s happened… and still ?! level of arrogance… goodness i started to feel sorry for you. Ofcourse you can blame me that my wheels wasn’t done as should be , no problem .

12 mai 2026
Avis spontané
Logo de Ace Finish

Réponse de Ace Finish

A few observations before we get going. Please check out all the reviews from this chap — he has form for hammering a lot of businesses which he seems to fall out with. And there are a lot!

For ease, I’ll call him Mr K.

4 jobs done. We are so horrendous apparently, but Mr K keeps coming back! He was booked in for a 5th job, however — well, not anymore he won’t be. This colourful review is because he is the only customer I’ve barred from my business. After the last job, before he even had a chance to complain, I gave him a refund and cancelled his next booking.

After job number 3, I said behind the scenes that I didn’t want him back as a customer, but he somehow managed to get booked in recently, much to my disappointment.

It’s funny when he talks about respect and manners. When a customer drops his dummy in my reception, I always give them the chance to calm down, think about what he is saying, and how he wants to get his point across. If he doesn’t listen, then I’ll match their attitude and levels of passion.

Needless to say, Mr K thinks he can speak to businesses however he wants and get away with it. He was clearly put out when I pushed back to his tantrum.

His last issue was that we hadn’t painted the back of an alloy to his satisfaction. So not the drum which you can see through the spokes — the back of the wheel. If you imagine the wheel is laying on its back on the floor, the part that is in contact with the floor — just that bit had no colour! He screamed my reception down, accusing us of being unprofessional, along with some colourful translations. Hence why I no longer wanted such a disrespectful customer back in my business.

Finally, may I suggest Mr K tries to take advantage of ChatGPT — maybe then people might be able to understand his tantrum better. Good luck moving on to the next business to fall out with!

Much love,
The owner

Iv obviously hit a nerve as Mr K has now given two random 5 star reviews to make him look less of a moaner. I rest my case!

Noté 1 sur 5 étoiles

They simply have not improved at all

They simply have not improved at all. They don't take on creative criticism. They just go nuts and threaten you with a letter with a headline incapital red letters telling you to desist. 😆 🤣 😂

10 novembre 2025
Avis spontané
Logo de Ace Finish

Réponse de Ace Finish

I love a review as much as the next person but if you could do one that makes sense that would be appreciated?

Noté 5 sur 5 étoiles

Very satisfied

A very friendly and professional service - kept me updated regarding the process and the car was ready to collect as agreed
The wheel looks amazing and infinitely better than when it went to Ace
Thank you to all concerned for a great job

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Top class service!

Having used Ace Finish many times over the years, as have family members, they recently(at short notice) very kindly repaired one of my tyres which had developed a fault. We have previously had alloy repairs, body repairs and dent removal (not to the same car! ). I cannot recommend them highly enough

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a fantastic experience with Ace…

I had a fantastic experience with Ace Finish. They did a superb job repairing several minor dents on my car, and the results were flawless. The service from start to finish was excellent, and my car was returned valeted and absolutely gleaming. Everything was completed in a very short space of time and at excellent value for money and brilliant customer service.
I would highly recommend them to anyone looking for professional, high-quality car body repairs.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I have an 11 year old Merc and…

I have an 11 year old Merc and regularly curb my wheels due to my poor parking. I always go to Ace Finish to get them repaired because they offer the best value for money repairs in the area. I was shocked when they showed me the damage inside the alloy wheels before they began working on them. I don't think most of us realise how bad they get after clipping the curb or hitting a pot hole. Of the many repairs I've had, they've straightened them, welded them, milled them and still they look good as new after painting. The office ladies and lads in the workshop are all approachable, helpful and friendly.
Highly recommended!

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Have used Ace finish multiple times…

Have used Ace finish multiple times over the years for my alloys and body work. Always found them to be professional and good value.
The front of house are polite and knowledgable.
Even the option of a loan car was a great help.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My Mazda 2

My Mazda 2, now 10 years old, needed a face lift. This included refurbishing the alloy wheels, repairing a side dent and generally cleaning up the paint work. Also the rear number plate lights needed replacing.
I am delighted with it; it looks like a new car!
The staff were most helpful and friendly. I highly recommend Ace Finish. Thank you so much.

24 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

DIamond cut wheel refurbishment

Took my (1 month old car) wheel for diamond cut refurbishment.
The wheel did have bad curbing.
I spoke to the guy on arrival and was reassured that when seeing the wheel he said they do these all the time.
My expectation was for the wheel to come back as new.

However the when diamond cut wheel was completed it left a 50mm section that looked like it had been ground off as a (small) bevel on the edge of the wheel. The rest of the wheel looks fine.

I emailed with my concerns, and asked to come in as he could see why I had questions.
I did. I spoke to the manager and he told me as the damage was bad they used a rasp on the edge where the cut was deeper and the diamond cut would not able to go that deep.

He told me that the diamond cut cannot go any further as the wheel was already cut as far as it could (and then mentioned something about to the diamond cutting machine having a wobble!? - Maybe he meant something different)

Finally he said that the rasped bevel part was not too noticeable. And maybe the problem was my expectations - but they do not have time to describe everything to every customer.

My hope to resolve was to have a better or similar finish diamond cut part of the wheel, not look like a rasp finished Bevel.

I realise this not going to be resolved but my (hopefully constructive) comment is:
You should take time to explain what the customer is to expect.
Customers should check what outcome they can expect from you.

28 juillet 2025
Avis spontané
Logo de Ace Finish

Réponse de Ace Finish

So, a wonderful review from Mr Payne. Lets just take the time to reply to his comments. An email enquiry showing that Mr Payne had curbed his new car alloy ( 1 month old ) more than half way round the wheel. Not just clipped it driven it down a curb crushing the edge of the alloy. In an email he was offer a courtesy car for convenience, but this was not required, also not in his review, and the price was acceptable, his words. In his own words again, he emails to say he is precious about his new car and would it be safe. This is totally natural to be worried about your Skoda, and we again reassured him the car would be kept inside etc.
My manager who took the wheel in did indeed reassure Mr Payne we have done this wheel before and on the brief inspection in the car park there was no reason to think there would later be an issue.

Job done Mr Payne collects the car, I can only assume he inspected the wheel as the previous email stated he was Presious. He paid and left with no issues. The following morning, I received an email stating his disappointment and how even his daughter “ who is not very technical “ thought was not right. The email was accompanied by a HD photo if the issue not less than one inch away from the wheel. I could tell from the email that if there was to be any resolution Mr Payne best come back and ill talk him through how the refurbishment works.

I apologised up front, to Mr Payne that there was an issue and explained I had not physically seen the damage only the photo originally sent. I stated that he had curbed the wheel quite badly over half the way round to which he immediately denied. He then stated the damage was only here, here and here pointing at the wheel, to which I replied yes over half the wheel! 3 of the 5 spoked had been scrapped.
I talked best I could though how the repair was done, I explained where he had physically removed all the alloy from the edge of the wheel there was no metal to replicate the factory finish. I expanded the “ small bevel “, his words were as a result of his deep damage. Welding the wheels was not an option as this can be more obvious once repaired. I could tell very early on he was not interested in the facts not my detailed explanation.
I did explain to him that had we know there was not enough alloy to offer and perfect finish his only option was to buy a new wheel. Cost £650. I said ultimately, we want you to be happy and if your that upset ( and he was ) if he brought a new wheel through us I would not charge his for the work we had done. As always customers never want to hear this and Mr Payne left noticeably annoyed that I hadn’t magically fixed his wheel as per his expectations. I couldn’t help but point out that defect was so minor no-one would notice it unless you pointed it out. That went down like a lead ballon! its a shame we cant upload photos to show the defect.
So, again hours go by and Mr Payne like all keyboard worries jumps on; line to slate my company. I didn’t reply straight away and guess what! When I came to work this morning, he had edited his review more than twice! Clearly, he had a bad night sleep! He wasn’t lying where he said he was precious. I strive for perfection daily but as a business owner I will never please all the people all the time. Yes Mr Payne your are one of THOSE people.
The offer still stands however if you wish to replace the wheel. Obviously not if you damage it again. Finally, thanks for the advise but I’m not going to change how Iv been running my business for 15 years based on your suggestion, but thanks anyway.

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