3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
L'entreprise a répondu
Excellent feedback, prior to order being placed. GTM36 , replaces GTM25 with an intermittent power supply. It turned out that the Traffic Message Channel wire had been broken as well. So, now Tr... Voir plus
L'entreprise a répondu
Ordered a small suction mount for a dash cam, which fortunately they had in stock. They shipped it promptly but unfortunately the Post Office managed to lose all trace of it for 9 days. Obvious... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Coordonnées de contact
47 Caverstede Road, PE4 6EX, Peterborough, Royaume-Uni
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4,8
Excellent
465 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a small suction mount for a…
Ordered a small suction mount for a dash cam, which fortunately they had in stock. They shipped it promptly but unfortunately the Post Office managed to lose all trace of it for 9 days.
Obviously no fault of ActiveGPS but they are a little difficult to contact by phone. They confirmed that a full refund would be processed so I can’t fault that. In the end it turned up just in time. I’d use them again.
21 novembre 2025
Réponse de ActiveGPS
We're sorry to read that your order remained with the Post Office for 9 days. We are pleased to read that your order was delivered in time for when you needed to use it. We are also pleased to read that you would buy from ActiveGPS again in the future. Thank you taking the time to write an honest TrustPilot review based upon your shopping experience with ActiveGPS.co.uk.
Great experience.
Easy ordering, great communication on delivery. Fast delivery. Good price.
28 octobre 2025
Réponse de ActiveGPS
Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk. We are pleased that you found our online ordering easy with a good price and great communication with fast delivery.
Genuine Garmin parts at a fair price
Genuine Garmin parts at a fair price. Good delivery.
29 septembre 2025
Réponse de ActiveGPS
We pride ourselves for only selling genuine Garmin products, accessories and maps. We are pleased that you found our prices to be fair and a good delivery too. Thank you for taking the time to leave a TrustPilot review.
First class.
First class. I ordered a part I needed for a satnav from them. It arrived promptly, well packaged and was just what I needed. Whilst some would say that I got what I ordered it’s not always the case now. Often I order a part that’s incorrect despite being advised of its suitability or I have to wait a great length of time for the delivery. Not so in this case. Active GPS were spot on.
12 septembre 2025
Avis spontané
Réponse de ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are delighted to read of your positive experience when buying from ActiveGPS.co.uk.
Good customer service for query I…
Good customer service for query I raised, quick delivery
1 septembre 2025
Réponse de ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased to read that query was dealt with swiftly and that your order was delivered quickly to you.
Highly recommend
Very helpful in ensuring correct item before ordering. All 100% OK. Great value. Thank you very much.
26 août 2025
Réponse de ActiveGPS
We are delighted to read that all is "100% OK" with your purchase from ActiveGPS.co.uk. Thank you for also calling us out as "Very helpful" when assisting you prior to you placing your order. Thank you for taking the time to leave a TrustPilot review.
Fast transaction and delivery
Fast transaction and delivery. Product is just what I wanted. Very happy.
28 août 2025
Réponse de ActiveGPS
We are pleased to read that you are very happy with your purchase from ActiveGPS.co.uk. Thank you for taking the time to leave a TrustPilot review.
Réponse de ActiveGPS
Tick, tick, tick. Excellent service, price and fast delivery. What more could you ask for? Thank you for taking the time to share your experience of buying from ActiveGPS.co.uk.
…Excellent
Fast delivery very good product for the price just the job definitely buy off this seller again
26 août 2025
Réponse de ActiveGPS
Fantastic to read that your purchase was very good product and was just the job for what you required. Thank you for taking the time to leave a TrustPilot review.
Won’t refund
Ordered a couple of Garmin products, power cable and suction mount. Arrived in reasonable time but was no longer required. Applied for return as requested. Now they say only the lead can be returned as the suction cup had been used. It had never been out of the box as with the power lead.
8 août 2025
Avis spontané
Réponse de ActiveGPS
I'm sorry to read of the experience that you encountered with your purchase from ActiveGPS.co.uk. I'm pleased to confirm that both ordered items (power cable and suction mount) were refunded in full in August 2025.
Réponse de ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased to read that our was price was good and that your delivery was as promised.
Réponse de ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are pleased that your purchase was 'good' and that it was 'delivered quickly'.
Garmin sat nav part
Started with a general enquiry about a part I needed for my garmin sat nav and I got a response ordered it and very happy I can start using my sat nav once again would recommend
3 juillet 2025
Réponse de ActiveGPS
We are pleased to read that through contacting ActiveGPS.co.uk we were able to supply with the part needed to start using your sat nav once again. Thank you for taking the time to leave a TrustPilot review.
Price
Only reason brought was needed asap could have got same from china much cheaper + you have to pay postage from this company would I buy again NO
23 juin 2025
Réponse de ActiveGPS
We are delighted that we were able to supply you with the item that you required. We pride ourselves upon selling only genuine items. All of our stock comes through UK channels with VAT, Tax, etc to be paid. We do offer free delivery on orders over £50.00.
A company to be trusted and applauded.
I recently purchased a particular wiring pack from ActiveGPS to enable me to have my SatNav device hardwired to my vehicle.
Within a few days my purchase arrived, but when checking it, I realised one of the wire connections was not appropriate for what I needed.
After contacting ActiveGPS to explain this issue, they agreed (without quibble) to allow me to return the product for a full refund.
My refund was deposited into my bank account within 5 days of ActiveGPS receiving the returned wiring pack.
I consider that to be the actions of a good, honest, and reliable company. Well done ActiveGPS.
22 mai 2025
Réponse de ActiveGPS
Despite us needing to refund you for your purchase. Thank you Paul for taking the time to leave a TrustPilot review and naming us a "good, honest, and reliable company". Thank you again.
Stellar Seller.
Easy to buy from. Quick despatch. Well packaged. Very pleased with my purchase.
3 juin 2025
Réponse de ActiveGPS
Thank you for calling us a 'Steller Seller' and that our website was easy to buy from and that your order was well packaged with quick dispatch. Thank you for taking the time to leave a TrustPilot review.
Réponse de ActiveGPS
We are pleased to read that your purchase via our website was easy and that delivery was quick. Thank you for taking the time to leave a TrustPilot review.
Good quality car power cable 👌
Arrived as promised, well packed, and very good quality. Fitted to my garmin drivesmart76 , and all up and running well. Very pleased.
2 juin 2025
Réponse de ActiveGPS
Excellent to hear that your purchase from ActiveGPS.co.uk got your Garmin DriveSmart 79 up and running well. Thank you for taking the time to leave a TrustPilot review.
I changed my order before delivery and…
I changed my order before delivery and it was accommodated without fuss.
Excellent service.
23 mai 2025
Réponse de ActiveGPS
We are pleased to read you received excellent service from ActiveGPS.co.uk and that your order was changed without any fuss. Thank you for taking the time to leave a TrustPilot review.
Trouble free order
Trouble free order, arrived sooner than I expected and items were exactly as described.
10 mai 2025
Réponse de ActiveGPS
We are delighted to read that your order from ActiveGPS.co.uk was trouble free, arrived sooner then you expected and the ordered items were exactly as described on our website. Thank you for taking the time to leave a TrustPilot review.
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