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Noté 1 sur 5 étoiles

Anyone else have issues with your Adidas pre-order of F50 HYPER FAST EVO? (Rcv'd June 3 2026) My sons boots have failed after EXACTLY 60 days & Adidas is refusing warranty because they didn't c... Voir plus

Noté 1 sur 5 étoiles

adidas.ca ordering is not worth the headache. Shipping does not arrive even remotely close to when it says it will. Tracking info is basically non existent once the delivery date passes. Adidas pho... Voir plus

Noté 1 sur 5 étoiles

Worst online experience! I placed 2 orders on June 14 slides and sneakers; June 15 info sent to T Force delivery company and was supposed to arrive by June 22. Now we’re at July 2, T Force has not rec... Voir plus

Noté 5 sur 5 étoiles

I want to give kudos to the staff member at the Adidas Toronto store (Steve i think his name was). I went in there looking to buy some running shoes, but was undecided on which ones to get. Steve was... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Informations provenant de diverses sources externes

Social Media House Rules The adidas social media pages are intended for you, so that you can come and join the conversation, connect with other people and have fun sharing your thoughts and ideas. In our online social media communities, we want ever...


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1,9

Bas

TrustScore 2 sur 5

91 avis

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1,9

Tous les avis

(91)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

My experienced with Adidas.ca was a…Disappointment

My experienced with Adidas.ca was a disappointment.
I ordered the wrong size shoes, and according to Adidas.ca policy in certain models, they won't refund or exchange them.
Adidas.ca NEVER AGAIN!
I will continue shopping at AMAZON! Great policy!

Ps: (Fast delivery 5 stars)

17 mars 2021
Avis spontané
Noté 3 sur 5 étoiles

Slow delivery.

Slow delivery.. took 3 weeks to get my item that was basically 2 hours away.

4 août 2020
Avis spontané
Noté 1 sur 5 étoiles

The UPS package they claim was…

The UPS package they claim was delivered was never delivered (we have every angle on camera). They are not responding to email, I have been on the phone trying to get through to customer service for more than an hour.

12 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

I have been holding on the phone for 2…

I have been holding on the phone for 2 hours and when i was able to get an agent to talk to me they hung up... I ordered a pair of shoes a month ago and didn't not receive any notice that my order has been canceled. WORST CUSTOMER SERVICE EVER.

1 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

I placed an order online

I placed an order online, when I got to the payment to process I received a message saying payment failed entered something wrong so I tried again 2 more times but same thing. I decided to check my account and saw that the payment DID in fact go through ALL 3 TIMES even though the error message said otherwise.
I received 2 email confirmations with different order numbers but I have not received the third confirmation.
Adidas Canada site says we can either phone or chat, well I’ve tried both and couldn’t get a hold of anyone. The chat says their are no reps available and when I phoned in I was on hold for almost 2 hours, why did I wait that long? Well I figured due Covid you all were probably short staffed.
I decided to try adidas.com and I was able to speak with a live person AND chat with a rep but to my disappointment they could not help me because they are Adidas US.
This is my first time purchasing online with Adidas Canada, I was quite excited about this product being on sale but now I am highly disappointed. I just want one product and the other 2 refunded. I do not need 3. I was going to also purchase slides and sneakers but now I absolutely will not!
I checked out reviews and found even before Covid other customers has had issues with your customer service team and some complaints on BBB. If I had know I would never have ordered with you people.
As I mentioned there are currently 3 orders of the same product, received 2 different order numbers. I would like to only receive 1 and the other 2 cancelled! I do not want to have to go though the hassle of returning than waiting who knows how long for a refund!

19 mai 2020
Avis spontané

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