Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while... Voir plus
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I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun. Deposits and withdrawal... Voir plus
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One of the best casinos I've played on. The games load quickly, deposits and withdrawals are processed instantly and promos are credited to your account straight away. And unlike many sites that requi... Voir plus
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I agree with a lot of other players on here with regards to Admiral casino it is in a nutshell absolutely abysmal .. I really do think their slots are let’s say not as they should be !!! I gamble on a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ♥ Play your favourite slots ✔ Unmissable promotions ✔ Safe and Reliable ➤ Register now and start playing!
Coordonnées de contact
Century House, 12 Victoria Street, GY9 3UF, Alderney, Royaume-Uni
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
3,6
Moyen
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very happy with the selection of games…
Very happy with the selection of games and the bonus you get
23 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hi Michael,
We really appreciate you taking the time to leave us your 4-Star Review!
We’re delighted to hear that you’re enjoying our selection of games and the bonuses available. We’re always working to bring our players a great variety of entertainment and rewarding experiences.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
If there’s anything you ever need or any questions along the way, our support team is always happy to help.
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm every day
Email: support@admiralcasino.co.uk
All the very best,
Your Admiral Casino Team
It's great 👍
23 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Jason,
Thank you so much for your 5 star review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
What a disgrace of a gambling…
What a disgrace of a gambling site!!!!!!! Been playing on there site for over a year!!! all of a sudden probably because I kept winning! they asked me to verify myself!!!!! so I sent my driving licence and a utility bill!!!!!! Had a message saying id been verified!!!! next day they decided they wanted more to verify myself!!!! rang customer services ! women on the other end of the phone was unhelpful and snotty!!!!!! so now they can do one!!!!!! nice one admiral you sure know how to loose your customers!!!!!! not to worry I will put my money on other sites!!!!! your loss
22 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Karen,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Since Trustpilot is a public platform, we can’t review account specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it, and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
I previously gave this a premature good…
I previously gave this a premature good review but then I’ve gone onto find a month later that it’s just the same as a lot of other betting apps gives you a couple of wins at the start then fleeces you I was on a game called game of thrones where I must of spent 200 pound some 40p spins and mostly 50p spins didn’t get on the normal bonus or the super bonus once embarrassing and just played another 20 pound and still nothing realised it’s a waste of time now updating this review another 50 quid spent still no bonus on the same game 😂and now the very last update cos I won’t be playing on this poor poor scamming site again another 30 and still no bonus so probs near 300 pound a mixture of 40 and 50p spins no bonus what a joke 😂
22 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Nyal,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organisation in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real live casinos, there is the possibility of lucky or losing streaks.
Our diverse range of games offers varying volatility ratings, please keep in mind that this is an important factor for your gaming experience
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
I agree with a lot of other players on…
I agree with a lot of other players on here with regards to Admiral casino it is in a nutshell absolutely abysmal .. I really do think their slots are let’s say not as they should be !!! I gamble on a few different sites & do win on average quite a bit but this Admiral one is an absolute joke !!! so much so that I have now deleted the app as I have given them the benefit of the doubt for a good while now & won absolutely nothing !!! No more money going their way now .. Had enough !!!!
19 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Karen,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organisation in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real-life casinos, there is the possibility of lucky or losing streaks.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
All the very best,
Your Admiral Casino Team
0 Star
0 Star - Absolutely unacceptable conduct. Customer support has twice flat-out rejected my request for statutorily protected information (a formal DSAR) and refused to provide me with a ticket number for my complaint. This is a clear breach of their internal terms, their licensing obligations, and UK data protection laws. I am currently escalating this to their Data Protection Officer and will be taking this to the ICO and UKGC if not resolved immediately. See how long it takes for a reply by them to better understand this clownish conduct, as you'll inevitably face the same if not worst should u ever have a query. They will kick a tech support request downan 8 week track and themselves log it as a complaint, then deny you any way of tracking it. Shady as hell. And furthermore they lie claiming you can deposit £5 only to take 5 days investigation that says no. Absolute clowns.
Update- called your staff per ur reply and was told he couldn't attach the game log and would ask a manager to send it... that was 3 days ago 😂 why bother
18 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello L Dimitri,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
As listed in Section 21: Complaint Handling and Timings, the Company will provide an outcome to the your complaint within an 8-week timeframe.
Since Trustpilot is a public platform, we can’t review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
I really enjoy playing admiral casino…
I really enjoy playing admiral casino as really good games and bonuses and quickly pays out if you win I really love playing buffalo king megaways and big bass splash it's a good site and good getting back to you if needed
16 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Sadie,
We really appreciate you taking the time to leave us your 5-Star Review!
We're really happy that you're enjoying our wide selection of games such as Buffalo King Megaways and Big Bass Splash, and we’ll continue doing our best to bring you even more of a variety of slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
I signed up because the introductory…
I signed up because the introductory offer was good, deposit (and play) £10 and you get 100 free spins. I deposited my £10 and played it. I didn't get any free spins. I asked why and they said it was because I deposited through PayPal. Nowhere did it flag this up at the time. 8 complained and they simply said it was in the T&C which I agreed to when I signed up. This may well be the case BUT they know nobody reads through T&C's and often the important info is buried somewhere in there. This is so misleading. I will not be using this site again. If it does this on the first interaction, god knows what else it will be doing further down the line!
13 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Kai,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We encourage all customers to review the full terms and conditions for each promotion before participating, as eligibility criteria, rewards and exclusions can vary between offers.
The welcome offer terms state:
"Deposits made via PayPal or Paysafe will not qualify for this promotion. If the customer's first deposit is made via PayPal or Paysafe, they will automatically forfeit the 100 free spin promotion."
This is one of the terms that apply to this promotion, all of which are available to review before opting in and participating. In this case, the promotion was applied in accordance with the published terms and conditions accepted during registration.
If you have any questions regarding the promotion or would like us to review your account, our Support Team will be happy to assist.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
All the very best,
Your Admiral Casino Team
Very awful poor site its very very…
Very awful poor site its very very rarely u get featured bonuses if u do they rubbish and I mean rubbish ur only on for about 5 to 10 mins literally all dead spins on eye of horus every month I reach my deposit limit very very rarely u withdraw from this poor site stay well away this site def needs investigating they need to check my loss limit and history on this site its a shambles of a site then they will relize how bad this site is well they ave ad enough money out of me ill never ever be puting any more money on this casino that dosent pay out even wen u get a wining spin its rubbish this casino needs closing down online for good goodbuy rip of scamming site
13 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Julie,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We hope that your luck takes a turn for the better, allowing you to enjoy the desired bonus games and winnings.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Signed up yesterday and had so much fun…
Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while being a new customer - but nope , money in my bank within the minute ! Very impressed!
10 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Rachel,
We would like to take this opportunity to welcome you to Admiral Casino and thank you for leaving us your 5-Star Review.
We’re delighted to hear that you’re enjoying our platform, and we will continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Not great,
Not great,, only ever seem to get two bonus symbols on any game and if you do win anything you then get constant dead spins
9 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Consumer,
We appreciate you taking the time to leave us a 2-Star Review!
We are very sorry that your game experience wasn't as lucky as you expected. Our games are based on a Random Number Generator which means that losses can occur.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Very good site the best I’ve used
Very good site the best I’ve used . Customer
Service excellent not a lot of bonus pressure and very fair
4 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Nadine,
We really appreciate you taking the time to leave us your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
We're thrilled to hear that you had such a positive interaction with our customer service team and enjoyed our service.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
It was good experience for me online…
It was good experience for me online admiral quick and easy to withdraw various types of slots
4 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Kuldeep,
Thank you for taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform. We’ll continue doing our best to bring you even more variety in slots and exciting promotions in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Réponse de AdmiralCasino.co.uk
Hello Milan,
We appreciate you taking the time to share your feedback.
Our random number generator (RNG) is certified by a third-party entity in accordance with legal requirements. It operates independently and cannot be manipulated to favour or disadvantage any player.
As Trustpilot is a public platform, we’re unable to go into account-specific details here, but if you’d like us to review your gameplay session in more detail, our Customer Support team would be more than happy to assist:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily via our website
We value your feedback and would welcome the opportunity to look into this further for you.
Kind regards,
Your Admiral Casino Team
When I first joined it was a good…
When I first joined it was a good website was fair seen returns longer I’ve been a customer it’s become shitter and shitter
1 juillet 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Leann,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
If there’s anything specific you feel has changed or that you’d like us to look into, our support team is always happy to help.
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am–5.30pm)
Live Chat: 8am–9pm daily via our website
All the very best,
Your Admiral Casino Team
If I'm honest wouldn't even give a 1…
If I'm honest wouldn't even give a 1 star .
I find it just takes all your money don't really get any bonus on games sorry not good at all.
Been with this site for years and never won a anything .
Just a waste of money
29 juin 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Nicki,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We appreciate that it can be frustrating to experience an extended period without a significant win. However, the outcome of each game round is determined independently by a certified Random Number Generator (RNG). Neither the amount staked nor the number of bets placed has any influence over future outcomes, as each result is generated randomly and independently of previous gameplay.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
31.10%, 32.83% and 11.56% RTP!
31.10%, 32.83% and 11.56% RTP! After several hundreds spent. This is the facts. One to avoid.
13 juin 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Aidy,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
All our games operate on a random basis, and individual players may experience periods of less favourable outcomes. It's important to understand that some players will have both won and lost in order to achieve the overall blended Return to Player (RTP) percentage.
In cases where we identify that a game is not performing as expected in terms of RTP, we take immediate action to remove it from the site for investigation.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Really slow withdrawals made one at…
Really slow withdrawals made one at 12noon yesterday and still nothing no email or confirmation what so ever. Came here as a new customer because I read quick withdrawals. Massive let down.
27 juin 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello GSTARISRAW,
We’re sorry to hear your experience was unsatisfactory.
It is important to keep in mind that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
Since Trustpilot is a public platform, we can’t review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
Réponse de AdmiralCasino.co.uk
Hello Kazkas,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We hope that your luck takes a turn for the better, allowing you to enjoy the desired bonus games and winnings.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
A fair company with good games
A fair company with good games & no problem payouts
27 juin 2026
Avis spontané
Réponse de AdmiralCasino.co.uk
Hello Anja,
Thank you for taking the time to leave us your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino. We hope you enjoy our wide selection of games, including Slots, Table Games, Live Casino, and Arcade Games.
Please remember that gambling is a game of chance and should be enjoyed for fun and entertainment purposes only.
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
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