Advance Training Academy- Aet - Sia - Assessment Avis 902

My workplace booked me on Level 3: Award in Education & Training (AET / PTLLS) Course in February 2023 as part of my job. I have cognitive disability so we booked face to face training because online/distant learning doesn't work for well me. However Advance Training Academy kept on cancelling the course with an excuse of not having enough participants.

The worse is they don't even let you know. I work in a really busy healthcare sector and I arranged all my work plan, schedule, business trips around this training for months. Each time I contacted them the day before to check and THEN they told me that they cancelled the course. For 7 months now, I have been waiting for a training that I was supposed to complete in March.

The attitude and replies to my emails are also so rude and disrespectful, every time when I complained about last minute cancellation and not letting me know about it, they turned and twisted it and blamed me, told me "they let me know now".

This is a paid course. There are no participant limit or any conditions mentioned on their website. And they must provide even if it is one or two trainees.

After last cancellation on August 17th, I complained again. This time they emailed me to invite to their offices for a "3-hours couching" and told me that "they do it just for me". They literally charged me £349.99 for a 3-day face to face training and tried to get away with 3-hours.

Now I asked for a refund and they don't even reply anymore and ignoring all communications from us.

I told them about my disability since day 1 and specifically asked them face to face option before I book it but still they didn't even care. They charged full price for face to face training and forced me to online version. Their staff is also so rude and disrespectful, they are absolutely terrible at communications especially to people with disabilities.

I would not trust this provider at all. I'd recommend to find another provider. I fell for TrustPilot rating before I booked so please you don't fall for it.

John Mbon was my trainer and he was excellent and good knowledge with all the captures content.And we’ll i happy and all the best martinho door supervisor

Excellent trainer ever i met in life john mbon thank alot

John was highly experienced in security especially as a door supervisor leading up teams. We were able to benefit from his real understanding of the industry as well as the course content knowledge which was also well understood by our trainer.

John Mbon is Outstanding instructor! His deep knowledge and clear explanations made first aid concepts easy to grasp."
"Impressive lecturer! Engaging teaching style and real-world examples made the first aid training truly valuable." "Exceptional trainer! His expertise and interactive approach created an informative and enjoyable learning experience." "Top-notch instructor! The way he simplified complex techniques ensured we left confident in our first aid skills."
"Fantastic lecturer! His passion for the subject inspired us, making the training both insightful and motivating."

John mbon is Very polite and decent, and you love foreplay, it creates a beautiful feeling for you, and the class passes in a beautiful atmosphere

John Mbon is the best trainer there is.he has an excellent understanding and explanation when it comes to first aid skills

Received first aid training from John Mbon.
Great teacher, very informative and interactive. Very confident with using what I’ve learned in the work place.

Mr.John Mbon Very good knowledge and his experience in industry last 10 years. Its was very easy to understand and gained knowledge

John Mbon was my trainer and he was excellent and good knowledge with all the captures content.

Amazing instructor.
Great course.
John Mbon amazing lad.
Would 100% learn from him again.

John Mbon made the course engaging and it was very informative. I learnt alot of information and I now feel confident that. I would most definitely recommend John to anybody who is looking to complete the Sia Instructor Course.

I have done my training with John Mbon. He has made learning very enjoyable with a lot of jokes and laughs. He is very professional and has shown a fun way of learning/teaching

It’s was good to have my first aid training with John Mbon, he was really good in explaining things and I enjoy it and am happy

John Mbon has the skill to teach first aid and sia Door Supervisors training in a very unique style highly recommended really enjoyed the course excellent.

John Mbon made the course engaging and it was very informative. I learnt alot of information and I now feel confident that I could provide first aid to a casualty. I would most definitely recommend John to anybody who is looking to complete the first aid course.

Kept us engaged made course more involved and fun

John MBon is great trainer and I have a best experience in learning in cctv operater .He take the training very serious and he is my number one choose for my next training .

Very good training 👏 👌 recommended very helpful

JOHN MBON very helpful

Mr John Mbon was knowledgeable , Highly recommended. Thank you.