Advance Financial Avis 13 987

good customer service very professional

I strongly advise others to be cautious before doing business with this company. My experience was extremely disappointing and raised multiple red flags that suggest deceptive practices.

From the start, communication was inconsistent and often misleading. Promises were made regarding timelines and results that were never fulfilled. When I tried to follow up, responses were either delayed or vague, and in some cases ignored entirely.

The product/service I received did not match what was advertised. Important details were either hidden in fine print or changed after payment was made. Attempts to resolve the issue were met with resistance, and refunds or corrections were refused without reasonable justification.

What’s most concerning is the pattern of behavior—it doesn’t feel like a one-time mistake, but rather a system designed to mislead customers. Transparency and accountability were completely lacking throughout the process.

I would not recommend this company to anyone. There are far more trustworthy businesses out there that value their customers and operate with integrity.

Its not the company its the janky web site that's kicks me off every other month. so when I travel outside of the country I think I can make my payments on time with the internet. No you cant . so you end up late on payments that double what you owe. I'm blocked from the site as I type this. It almost seems like it is done on purpose. When I do go into the stores they tell me every thing is fine. Wrong it never is . I end up paying hundreds more in the end. Cloudflare Ray ID: 9f7533ac69e1634b •

Very quick decision and delivery!!! Self explanatory as well! Thanks

This company is a definite loan-sharking establishment. The interest they charge is unreal, unbelievable! Many items discussed in the phone conversation seems to disappear when things are to be finalized! Run as fast as you can!

She was absolutely wonderful, extremely patient and knowledgeable. A stressful situation for myself was made completely pleasant by my representatives customer service and kind words.

Very kind and helpful representative that assisted me. Will recommend to friends and family!

Mariella was amazing. Knowledgeable, kind, and thorough. My first experience was excellent and cost is very reasonable.

It has come to my attention that this company created a home address for me located in Utah well that is not correct because I live in Georgia and this company is not licensed to give loans in Georgia but for some odd reason I have been paying this company and something told me to check my statements I was really shocked at the incorrect address that they have on file for me just so they can have a loan associated within that State I have turned this over because I don't know if someone fractionally has taken out an account because the address they have on my file is incorrect and they are not licensed to do home business in the state of Georgia

Quick and simple to be honest.
Emergency cash arrived swiftly

My experience was awesome. It was very professional. Was simple thank you. Would refer you any time!!

The application was easy to fill out and Customer Service was great. She was patient and knowledgeable.

The Customer Service that I received from Ms. Erica was amazing. She made sure that I got everything in. She was very patient with me and she helped me a whole lot. she was also very nice and communicated very well. She communicated on a level where you’ll understand and if I had any questions, she had the right answer for me. And everything was quick fast and easy even when my Internet was moving slow she was very patient. 10/10

I had a fantastic experience working with Advance Financial throughout the loan process. The entire team provided excellent service, and I truly appreciated their kindness and patience every step of the way. The employees went above and beyond to ensure I understood the process and felt supported. I’m very grateful for their professionalism and dedication. Thank you for making this experience smooth and positive

Martina was superb and walking me through process Excellent performance.

They help guide you through the process of obtaining a loan.

Nikita was very helpful and she made me feel comfortable the whole way through the call,she explained everything to me in a real nice calm manner. Thanks Nikita!

So easy and when I called in, the person I spoke with was so nice and explained things to me and answered all of my questions.