After providing all information and connecting bank, I received an email stating the funds were reduced and to verify bank. Did that and nothing. I called the following day and was told everything l... Voir plus
L'entreprise a répondu
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After providing all information and connecting bank, I received an email stating the funds were reduced and to verify bank. Did that and nothing. I called the following day and was told everything l... Voir plus
L'entreprise a répondu
Lee was absolutely amazing. He help me every step of the way,never rushed me amd always made sure if I had any questions he would help me. He easily helped me make my decision.
My experience alone with the electrical entry of my data was not working, but my customer service helper Rebecca had extreme patience my case. Even with her help it took a lot of try’s. Thank you so v... Voir plus
The man who helped me with my loan was very patient, informative, and kind and he made an otherwise stressful experience needing the loan pleasant. Hopefully I won’t ever need to use this service agai... Voir plus
Écrit par l'entreprise
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
100 Oceanside Drive, 37204, Nashville, Etats-Unis
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It was an amazing experience. The process was quick and smooth.
Fast an efficient and a breath of fresh air, relief came quickly. Person on phone was kind and courteous
Painless app procedures.stii waiting on instant funding
Lee was absolutely amazing. He help me every step of the way,never rushed me amd always made sure if I had any questions he would help me. He easily helped me make my decision.
⭐☆☆☆☆
Absolutely disgusted with how Advance Financial has handled this situation. I have made every effort possible to resolve this account. I communicated, worked with the law office handling the collection, agreed to a payment arrangement, and have been making payments that are higher than what was requested — and I have been making those payments early.
Yet despite me actively paying and doing everything I can to make this right, Advance Financial is still choosing to move forward with a lawsuit.
I was not refusing to pay. I was not ignoring the situation. I was making payments and trying to resolve this responsibly. Instead of working with a customer who is making a genuine effort, Advance Financial chose to escalate things.
A company that treats people this way when they are actively trying to pay is absolutely unacceptable. In my experience, Advance Financial has shown a complete lack of compassion, communication, and willingness to work with customers. This entire process has been incredibly disappointing, and in my opinion, the way they handle customers is just plain trash.

Réponse de Advance Financial
Great customer service, very knowledgeable of the process and the products and transparent.
My first experience at Advance Financial was great the agent Jennifer was Professional,Knowledgeable,Understanding,Accurate and Patient She went over everything and explained to me all my paperwork and I appreciate it and I Highly Recommend them for any of your Financial Needs and Thank You.
After providing all information and connecting bank, I received an email stating the funds were reduced and to verify bank. Did that and nothing. I called the following day and was told everything looks good and to expect an email in about an hour. Nothing. Called again today and was told they don't deposit to savings accounts despite that being the account I receive my direct deposits. I provided checking account information for the same bank that I included when I connected my account during setup. I was then told I would have to reapply.
Feels uncomfortable providing all of my primary personal information and signing documents for money I will never have access to. Not sure if I was scammed or saved from a predatory loan I had no business getting in the first place.

Réponse de Advance Financial
I haven’t received the funds that say been processed on your website . My bank account shows what was originally there .
Fast help.Just a slight problem downloading documents to sign but I got actual help and it was great.
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