Affordable Shutters Avis 

13
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

Affordable Shutters LTD supply and install plantation shutters and blinds to fit all types of windows. What makes us different from other shutter and blind fitting companies is our customer service As a family owned business, we go the extra mile to ensure customer satisfaction. We’ve been fitting shutters throughout the UK since (2001) and you can read comments from just a few of our hundreds of happy clients by visiting our testimonial page on our website. We don’t employ cold calling sales people and rely on the fact that our products are a high quality, our service is the best in the business and that many of our customers recommend us to their family, friends and acquaintances. Our shutters and blinds are of the highest quality, but at affordable prices. Our classic range of shutters are manufactured from solid basswood with all joints joined by mortise and tenon, making them extremely secure and durable. Basswood is also hard wearing because it is kiln dried to obtain a low moisture content making a stable timber even more robust.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(13)

0 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Affordable! Sleek! Long lasting!

Got shutters fitted in my bedroom 3 years ago and they’re still as good as new! Easy to clean and the process of getting them was so smooth! The team are very attentive and I can’t wait to get my next set!!

14 août 2025
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Hello Aisha
Thankyou very much for your lovely review.
We are so pleased to hear that you are still loving your shutters and we can't wait to hear from you when you are ready to add some more to your home

Noté 5 sur 5 étoiles

Excellent customer service

Have previously used this family run company for shutters & would highly recommend them. Both the surveyor & fitter that we met were very pleasant & cleared up after themselves .Excellent customer service & we were kept up to date of the delivery & installation details. Have 2 more windows that we would like shutters for & will definitely use this company again.

23 mai 2025
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Thankyou Jan for your lovely review.
We are happy to hear that you are pleased with the service that you have received.

Noté 1 sur 5 étoiles

Check the guarantee period! Appalling customer service

[UPDATED] Friendly and very professional staff — until they don't like what you write on TrustPilot! I recently discovered, after having spent £900 on blinds, that they only had a one-year guarantee. One of them has broken. Spare parts are not available and I was quoted £125 to try to match a new blind to the three others in the room — with no guarantee of a match, because Affordable Shutters no longer use that supplier, so possibly one thousand pounds to replace all the ones I purchased, in other rooms too. In my situation it has proven to be much cheaper to buy curtains; I don’t want to throw good money after bad. I can replace curtains every few years and it'll still work out far cheaper than using "Affordable" Shutters' products.

In response to Affordable Shutters' rather waspish reply: I didn't say that the lodger *had* broken it, I mentioned it was a possibility and, as I made perfectly clear at the time, I was quite prepared to pay for a reasonably-priced spare part. Then, your staff member "went above and beyond", as you put it, and sent one link (as far as I recall) for a replacement part that, sadly, lacked the lug required to secure the blind to the window — so was of no use. But I really do appreciate the massive effort she made here; if only we didn't have to contend with that pesky gravity, it might well have worked! Yes, I am now fully aware that your blinds are only guaranteed for one year — that is why I entitled my review "Check the guarantee period", as a warning to other potential customers; maybe you didn't pick up on that? Nine hundred pounds for something with a one-year guarantee does not represent good value, as far as I'm concerned and, even if they last seven years, that's still poor value. Needless to say, I won't be using your services again: the blinds that haven't yet broken never fitted very well anyway — they repeatedly dropped in the corners — so I think I'll upgrade to curtains all over as they'll look better, are cheaper, won't break and will be immune to the force of gravity.

By complete coincidence, another customer has just spontaneously commented on how pleased she is that her blinds are "long-lasting" — three years after purchase! What are the chances of that happening?! Spooky!

For clarity, I originally gave three stars but have downgraded it, following the tone of the company's response.

My advice to any potential customer still stands: CHECK THE GUARANTEE PERIOD!

27 juillet 2025
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Hello Mr Carter
Thankyou for your review. We are always happy to get feedback from our customers.
However, we would like to highlight that you had your blinds installed in 2018, 7 years ago. The standard warranty from a blind manufacture is 1 year. 
You have explained that the small cap on the end has broken whilst you had lodger staying in the property.
Kerry has gone above and beyond to try and source the part that you need and has even sent you links to other sources.
Over the past 7 years, the machinery has changed meaning that parts will not be compatible with the blind you have.
We have then offered you a remake of the blind at cost price, with no fitting charge.
We are a little disappointed by your response as we assumed we had covered all avenues trying our best to help you with the issue on a 7 year old blind.

Kind regards
Marina Vincent

Noté 5 sur 5 étoiles

Excellent company highly recommend 😊

Excellent company. All staff Harry, Jake, Kerry are fantastic!
Efficient and professional and polite and all shutters affordable
Shutters look fabulous. Quality is second to none!! My mother in law had them fitted over 15 years ago and her shutters are still as good as new today. We decided to go with affordable shutters too and from start to finish the service is outstanding. We have had the whole house fitted and electric blinds in the kitchen. Electric blinds are a game changer and look amazing. They are easily fitted and work brilliantly . Easily charged and make a lovely sound as they open and close. Everyone has commented on them, so I recommend to anyone thinking of having blinds , go for electric, worth every penny.
Thankyou Team for doing a great job.

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Just had shutters fitted in my front…

Just had shutters fitted in my front room. Harry came and gave my husband and I the quote and answered all our questions. Then Jake and Harry fitted them for us. We are so pleased with them they look amazing and our very good quality.

6 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

4 Years On And Still Happy To Help

We had our shutters installed nearly 4 years ago. A few weeks ago a 'louvre' fixing broke. We contacted Kerry @ Affordable Shutters, gave our details and the issue.
Kerry advised they had a shipment coming in, in a few weeks; we made arrangements for a visit and the installer has been, repaired the fixing and gone.
I can't readily think of any company that would come out to repair an item supplied and fitted nearly 4 years later, at no charge.
Thank you Kerry and Jake (the fitter) and Affordable Shutters for the most exceptional customer service.

14 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality people, product and service.

I chose Affordable Shutters after competitive evaluation for Large Partition blinds in Lounge and Study Blinds. They conducted a no-pressure sizing exercise and the finished product is excellent and draws comments from any visitors. The staff are all excellent and their fitter even helped me drill through a tough lintel to enable my own curtains to be fitted. Things do go wrong - Covid and Shipping constraint outwith their control meant a delay but the staff were communicative and couldn't have been more apologetic. A quality, well run business i would use again without hesitation.

27 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Dear Charlie, thank you for your understanding. Yes shipping and Covid have affected our business, as it has affected most businesses is some way, but we believe in keeping our customers in the loop, then they have realistic expectations of what to expect. We hope you have many years of enjoying the pleasure the shutters give and that of your guests too. Best wishes from all the team at Affordable Shutters.

Noté 5 sur 5 étoiles

Would confidently recommend them to anyone

Just great service from beginning to end. Shutters were measured up, ordered and installed within the agreed timescales and are exactly as promised - in fact better than I could have hoped! Everyone I dealt with throughout the process was knowledgeable and courteous which is often a rarity these days. I wouldn’t hesitate to recommend them.

26 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Kate thank you so much for your kind words.We are glad that we measured up to your expectations (no pun intended). It was an absolute pleasure to be of service to you. With best wishes from all the team at Affordable Shutters.

Noté 5 sur 5 étoiles

Highly Recommend Affordable Shutters

I was so pleased with my shutters that I had to get Affordable Shutters around again as soon as I moved house. Again, fantastic service, they are such a friendly company and not at all pushy. The shutters are such good quality and look really stylish & real value for money. Highly recommend.

26 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Hi Sam, thank you so much for your kind words. It was a pleasure looking after you. And if ever you move house again, you'll know we'll be there for you. Marina, Kerry and the whole team at AS

Noté 5 sur 5 étoiles

I cannot recommend Affordable Shutters…

I cannot recommend Affordable Shutters enough - from quote to installation they were thoroughly efficient and professional - There was a slight delay on installation date but given current climate we were ok with that. We did our research and contacted a number of companies for quotes- AS offered the best materials ( wood ) and the best design. We love our blinds . They let in minimal light and look beautiful - We are very happy customers - many thanks to Harry, Kerry & Steve ( I made a note of all their names - rarely am I that impressed )

18 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Louise, thank you for your kind 5 star review. I am so pleased that you love your blinds and I will pass on your kind words to Harry, Kerry and Steve.

Thank you again
Marina and Paul

Noté 5 sur 5 étoiles

I absolutely love my shutters

I absolutely love my shutters, from the the measuring up and talking about what type I would like to to have to the fitting of the shutters was amazing. The company have gone above and beyond to help make sure I got the right shutters.

18 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Dear Samantha, thank you for kindness in giving us a 5 star review. We aim to take care of our customers from day, from the first call, to the measuring and the fitting. We are so glad that you are one of customers.

Noté 5 sur 5 étoiles

Affordable shutters are the best…

Affordable shutters are the best shutters I have ever had fitted. super friendly and fast delivery also fitted to perfection, will definitely be having my new house fitted with them too. You won't be disappointed fab company.
See you soon affordable shutters.

18 octobre 2021
Avis spontané
Logo de Affordable Shutters

Réponse de Affordable Shutters

Mrs Hoskins, thank you so much for your kind review. We look forward to hearing from you when you want to have shutters fitted to your new home.

Noté 5 sur 5 étoiles

Great service from start to finish.

We were looking to fit shutters to all the windows facing the road and after carrying out some research online spoke to Affordable Shutters who arranged to come and quote. They arrived on time on the day, were courteous and knowledgeable and we received an estimate the following day which we decided to proceed with.

Having paid 50% upfront we were told that there would be a wait of 8-10 weeks for the shutters to be manufactured and shipped to the UK. After 8 weeks we received a call to that the shutters had arrived and we arranged a day the following week for them to be fitted.

Again the team turned up on time and spent the morning fitting shutters in two bay windows and another 3 large sash windows in a house where there are absolutely no straight lines anymore. They've done a fantastic job, the shutters look to be really well made and the whole process was painless from start to finish. No hard sell at any stage either which makes a pleasant change.

We are really happy and I'd like to recommend the company unreservedly.

15 juillet 2016
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus