Gallagher Avis 7 843

We needed Unoccupied Home Cover. Claire dealt with our call. She was polite, friendly and efficient. She was careful to make sure we understood the terms and conditions of the cover which we took out. A far easier process than it could have been.

Totally not helpful very disappointed £400 we pay a year for our caravan insurance, read the small print very carefully mechanical failure not covered just to let you know, will not be renewing out policy next year, very annoyed and disappointed....Gallagher you should be ashamed of yourselves Rip off

Very professional and good insurance together with a competitive premium arranged achieved

Toni Shepherd managed the renewal of our policy in a very professional and patient manner. Every time Toni said that she would call, she did, enabling us to renew our policy with confidence

Very easy to renew and contact the company to clarify any changes I wished to make.

After a terrible experience with a well known and advertised insurance company, I was subsequently refused insurance by the mainstream insurance companies.

I was referred to Gallagher Business Insurance and from the outset I felt the call handler was on my side. Julie Roberts went out of her way to help and find an affordable solution to my bespoke situation.

Patient, courteous and professional from start to finish. I would recommend this company and Julie Roberts is a credit to her employer and the insurance industry.

Very professional Mrs Charlotte and polite. I will recommend her everyone. We’ll done

The company is clearly unskilled and incompetent with what they're doing. I waited many days for a quotation to come back to me when i was told it was with the underwriters and was said to also be escalated. It took that long i found insurance elsewhere with a company who actually knows what they're doing. The advisor i spoke to didnt even seem to know what they were doing and wasnt very professional, sounded like a robot.

I was dealt with very efficiently and very pleasantly by a lady called Kendall. She certainly gets my recommendation.

Great service... thorough, reassuring and friendly from Michael Fletcher. He makes renewal an easy process, even when sharing a new challenge or opportunity. Thank you.

Michelle made the whole process easy. She was very thorough and explained things I didn’t understand and her service was second to none and it was great to talk to someone who had attention to detail

I have used this firm for all my home insurance needs over many years and 5, no 6, different homes, in Devon, in the Midlands, in London and in N Wales.

I have nothing but praise for the employees, their courtesy, their helpfulness, their friendly emails.

It is always a pleasure to deal with Emma and her colleagues in South Devon. You will note that although I have moved around the country, I have stayed faithful to this company down South!

After looking for a while trying to get cover and understand what cover I need, many companies didn’t have the cover I was looking for. So I called up Gallagher to get some assistance with my new detailing business to get the right cover. Ellie and other colleagues I spoke to were brilliant, kind, and very knowledgeable. I am very happy I’ve chosen this company to get cover. Thank you very much for your great customer service, Im relieved to have found this company and get covered for my business. It was so easy and smooth from start to finish!

Ross, our contact is communicative, knowledgeable and efficient. Highly recommended!

On 13th April I purchased an unoccupied house insurance policy following my mother's permanent move to a nearby care home.
What a delight this experience was thanks to your representative Claire Salter.
Claire was very knowlegable, professional and a great sense of humour! But maintained her focus on the subject. This was a real treat to be able to speak to a delightful real person as opposed to the (bots) we have all become used to now.
Please ensure Claire receives an acknowledgement of my appreciation. Gallagher's are indeed fortunate to have someone as good as Claire representing their company as a first contact for customers.

no conntact for over 2 weeks, no responding to emails or phone calls

Great assistance provided by Kerry at Gallagher.

Kerry helped us with our policy and was receptive to our needs

We had a really positive experience with Omari at Lloyds while completing our insurance. He was professional, incredibly polite, and genuinely patient throughout the entire process. He took the time to answer every question clearly and made sure we fully understood everything before moving forward. It made what can often feel like a stressful task so much smoother and more reassuring.

Thank you, Omari, for your support and excellent service.

I’ve been waiting for a refund for over a year now from an insurance policy that I’d taken out for my business. I’ve had countless conversations/ emails with the G. Team . They have sent the same cheque over and over and over again to an address which i keep telling them does no longer exist. I was then told it would get sent to my new postal address- only to chase up 2 weeks later to find yet another cheque sent to the no longer existing address. I asked for a bank transfer to put this exasperating situation to an end- but this still seems too difficult for the accounts team to manage. I can only be thankful that I didn’t actually need them to cover me in an actual insurance situation, when getting £84 sent back to me seems near impossible for them. 13 months now :)