I purchased tiles for my en- suite from the shop in Morley. I am an older lady and haven’t much experience in doing things like this. Somehow I managed to speak with somebody called Debs who was extre... Voir plus
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Volney at Al Murad tiles was very helpful in quickly getting replacements for some damaged tiles. The workers had started the job, so time was if the essence, and Volney delivered. He was also helpful... Voir plus
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Wonderful service by Volney at the hayes store. We came atleast 4 times couldn't at the store previously,Unable to make the choices or decisions. Volney was very helpful and we manage to finalize.
Worst shopper to buy tile from. Staff is unsupportive. Initially they make fake commitments and when you ask for replacement for their broken tile to which they denied. Just 1 tile in the whole slot t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Al Murad Tiles – Your Trusted Partner for Premium Tiling Solutions For over 40 years, Al Murad Tiles has been a leading supplier of high-quality tiles, adhesives, and tiling accessories across the UK. With multiple branches nationwide, we pride ourselves on offering an extensive selection of ceramic, porcelain, mosaic, and natural stone tiles to suit every style, budget, and project—whether it’s a residential bathroom, commercial kitchen, or large-scale renovation. Why Choose Al Murad Tiles? ✅ Unbeatable Selection – From modern metro tiles to timeless marble effects, our curated range caters to all design tastes. ✅ Competitive Pricing – We match competitors’ prices* to ensure you get the best value without compromising quality. ✅ Expert Guidance – Our knowledgeable staff provide tailored recommendations, from product selection to installation tips. ✅ Reliable Service – With efficient delivery options and in-store pickup, we make your tiling journey hassle-free. Trusted by Professionals & Homeowners Contractors, architects, and DIY enthusiasts rely on Al Murad Tiles for: Consistent quality – Rigorous checks ensure flawless tiles every time. Bulk-order expertise – Specialized support for large commercial projects. After-sales care – Dedicated customer service for any post-purchase needs. Visit Us Today!
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4,2
Bien
972 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I nearly come al murad hayes everyday…
I nearly come al murad hayes everyday and ray always gives best service if you want good deals come hayes al murad and see ray
15 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for choosing Al-Murad — and for taking the time to leave a review. We’re here whenever you need us again.
Rayj was very knowledgeable and…
Rayj was very knowledgeable and suggested variety of suitable options for me. Great professional and friendly experience. I would highly recommend coming to the hayes al murad branch
15 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Big thanks from the Al-Murad team! We’re so glad we could help and that you were happy with both product and service.
Ray from Hayes branch is so helpful and…
Ray from Hayes branch is so helpful and knowledgeable. A*. Highly recommended
15 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Massive thanks from all of us at Al-Murad Tiles. We're here whenever you’re ready for the next project.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ – Outstanding Service from Ray at Al-Murad Tiles, Hayes
I recently visited the Al-Murad Tiles branch in Hayes, and I have to say, Ray made the entire experience absolutely stress-free. From the moment I walked in, he was welcoming, patient, and genuinely interested in helping me find exactly what I needed.
Ray’s product knowledge is exceptional—he took the time to explain the different tile options, their quality, and the best choices for my space. He didn’t just try to sell the most expensive option; instead, he focused on what would work best for my style, budget, and practical needs.
What really stood out was his attention to detail and willingness to go the extra mile. He even helped me with accurate measurements and offered tips for installation, which saved me both time and money. It’s rare to find this level of care and professionalism in retail these days.
If you’re looking for tiles and want honest, expert advice, I highly recommend visiting Ray at the Hayes branch. His customer service is top-class, and I’ll definitely be returning for future projects.
15 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for the fantastic feedback! We’ve been family-run for over 40 years, and reviews like this keep us going.
Great service
Really helpful and flexible with providing samples and alternative tile options as a result of some unavailability. Highly recommend
14 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Big thanks from the Al-Murad team! We’re so glad we could help and that you were happy with both product and service.
Having great knowledge of all products…
Having great knowledge of all products we require and providing service with a smile
14 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thank you for your trust in us!
The guys in the Bracknell store were…
The guys in the Bracknell store were very helpful kind and friendly and as I trader I will be using this store again. Well priced and all products we need as tilers.
14 août 2025
Avis spontané
Réponse de Al-Murad Tiles
We love hearing feedback like this — thanks for the 5 stars and for trusting Al-Murad Tiles with your projects
Great service from Hizzy
Great service Hizzy is very knowledgeable and helpful and service with a smile everything you need at good prices.
14 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thank you! It’s great to know you had a smooth experience with us. We hope the tiles look amazing in your space!
Ruby
Me and my family were served my Amer today at the hayes store. He was super helpful and was willing to answer all our questions.
Would definetely recommend going and asking for him.
12 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for the support! We aim to make tile buying simple, affordable, and stress-free — glad we delivered.
I had a very good experience today at…
I had a very good experience today at Hayes branch. I was served by Amer. He guided us well and answered all our questions
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Your feedback means a lot — especially from customers who value quality and service. Thanks for choosing Al-Murad.
Ray from Hayes branch was very helpful…
Ray from Hayes branch was very helpful and knowledgeable I would highly recommend coming to al Murad Hayes
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Massive thanks from all of us at Al-Murad Tiles. We're here whenever you’re ready for the next project.
Gizzard from Bracknell sold me bathroom…
Hizzy from Bracknell sold me bathroom suite came quick excellent service prompt
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Appreciate the 5 stars! Our team always aims to go the extra mile — thanks for noticing.
Ray from Hayes branch is very good he…
Ray from Hayes branch is very good he always gives the best service
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Big thanks from the Al-Murad team! We’re so glad we could help and that you were happy with both product and service.
Had a visit at al murad today in hayes…
Had a visit at al murad today in hayes was served by Amer he looked after us with the prices really reccommend
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for the ⭐⭐⭐⭐⭐! We're thrilled to hear you were happy with the service and your purchase.
Ray from hayes branch always gives the…
Ray from hayes branch always gives the best service I would highly recommend visiting hayes al Murad and ray
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thank you so much for the ⭐⭐⭐⭐⭐! We're thrilled you had a great experience at Al-Murad Tiles 🧱😊
Hizzy from bracknell shop made a…
Hizzy from bracknell shop made a fantastic new showroom superstore the range is unbelievable excellent condition must go to this shop
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thank you for the 5-star review! We're so glad you had a great experience — we appreciate your support and look forward to welcoming you back soon.
Ray from Hayes branch helped me pick…
Ray from Hayes branch helped me pick good tiles for our home would highly recommend
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Really appreciate the kind words and glowing review! Your feedback keeps us motivated to do our best every day. See you again soon!
Excellent tile shop
Excellent tile shop. The best in area.
Polite, friendly, knowledgeable service.
Sheraz Fazel is particularly good, friendly and helpful.
Huge choice of tiles.
Highly recommended
12 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for the ⭐⭐⭐⭐⭐! We're thrilled to hear you were happy with the service and your purchase.
Hizzy from Bracknell excellent service…
Hizzy from Bracknell excellent service new show room new management well recommend placed
13 août 2025
Avis spontané
Réponse de Al-Murad Tiles
We appreciate the 5 stars! 🌟 It means a lot to the whole team — thanks for choosing Al-Murad 💪
Volney from Bracknell store was a great…
Volney from Bracknell store was a great help and we are very pleased with the tiles! Thanks
12 août 2025
Avis spontané
Réponse de Al-Murad Tiles
Thanks for the glowing review! ✨ We're so happy to be part of your project 🛁🏡
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