Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service! I deal with a staff member called Hannah and she goes above and beyond to help with selections orders and replacements when necessary. Have had nothing but good dealings with this l... Voir plus

Noté 2 sur 5 étoiles

good pricing and product selection severely let down by using DHL for delivery due to this wouldnt order again imagine its fine collecting

Noté 1 sur 5 étoiles

Placed an order for an extractor fan 28/11/2025 , zero updates on dispatch..... get an email 5 days later informing me that there is a stock issue and won't be available until mid December 2025........ Voir plus

Noté 5 sur 5 étoiles

Brought a complete alarm kit, my installer noted one of the PIR sensors was faulty. Customer service was fantastic. Replacement sent out via DPD at no charge and the faulty one taken back. E... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. Fournisseur d'alarmes incendie

Informations provenant de diverses sources externes

A UK wholesaler, distributor and supplier to trade and retail of discounted electrical supplies. Our products include burglar alarms, electric showers and storage heaters.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, extremely helpful staff and fast delivery . Black nickel socket covers good product. Highly recommend

9 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

great company to deal

great company to deal, very helpful and very polite, would recommend this company and would use them again, thanks Alert Electrical.

18 juillet 2019
Avis spontané
Noté 4 sur 5 étoiles

I ordered an air conditioning unit…

I ordered an air conditioning unit through Alert electrical, there were delays to my order that were no direct fault of theirs (2019 model awaiting release from Italy), however they owned the issue, kept me informed and got it resolved.
I was impressed with their customer focus and will be using them again in the future

12 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Great range of products at a good price

I only found Alert Electrical recently and was impressed with their very wide range of electrical products (more, naturally, than a general building supplier) and good pricing. As I'm not far from their Derby base, it was easy to make an order to be picked up from there a few days later, but I could have opted for home delivery at a very reasonable delivery charge - or free over £100.

It is well subscribing to their regular email newsletter, not just for general news about products, but also for manager's specials. I was able to grab a small extractor fan at almost half their usual (already competitive) price.

All the staff I spoke to have been polite and helpful.

19 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended for a seamless transaction

Having read the reviews of Alert Electrical I decided to buy a couple of alarm PIRs. The transaction from selection, payment and delivery through Yodel was seamless. I ordered early evening and they were delivered next morning. Highly recommended based on my experience.

3 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Good work.

Good work.
Heater arrived promptly .
Chap on the phone was very friendly and knowledgeable.
I’m no expert but price seemed reasonable

13 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Great job thanks.

Ryan has just finished a job in my son's flat and he said it's a first class job and Ryan was very pleasant and easy to talk to.
Thank you Alert Electrical

Sue

23 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Further to your outstanding and very …

Further to your outstanding and very professional work we received recently on our property I would obviously like to thank Chris and yourself and I will certainly retain your details for possible future work regarding electrics and security.

Normally I cant stand workman in my on home, but Chris was reliable honest and very respectful. a true asset to the business.

I also have no hesitation in recommending your company in the future to other people.

5 août 2017
Avis spontané
Noté 4 sur 5 étoiles

customer service

Bad customer service , when I fitted it it now wobbles , they say they will replace it but are not answering my emails
Very disappointed .
They contact me after this and sent a replacement fan strate away , and they were very polite . I would buy from them again . And they didn't ask me to change my review , this is off my own back I decided to update it . Very well done to them .

30 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Extremely efficient

I ordered from Alert Electrical because they were by far the cheapest supplier for the fan heater I wanted. I was very impressed with the service - the heater arrived the next day.

18 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Impressed by the good customer service

A house alarm bell-box that I had bought from alertelectrical developed a fault after several months.
I emailed them, unsure if I should be going to the manufacturer or to them to claim under the warranty(or how). Alertelectrical arranged for the faulty box to be picked up and a replacement to be shipped by next day delivery all at their own cost.
Good service. Just what you want.

26 mai 2014
Avis spontané

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