AMP Avis 228

Bought belt for electric lawn mower which broke . Ian sure I put it on properly but I am an amateur.
No questions asked I was sent a free replacement . Only comment was that it is the first one out of 103 to break .

I appreciate their excellent , quick response service service

Website is very useful. Very competitive pricing.
Communication is Excellent.
Sent an email question of availability and price of parts for a Mountfield Lawnmower. Staff responded very quickly with excellent details and the best pricing. Staff are also very polite.
Differently the supplier to use for your lawnmower parts, plus other gardening tools, They supply a massive range of parts with a superb range of brands.

The speed I managed to get a spare carb for my Mountfield mower was fantastic. Yes there were cheaper ‘equivalents’ on Amazon and eBay of doubtable quality and compatibility but I found these guys with a bit of searching. They had the correct part in stock which they had listed as the correct part for my mower. Ordered it on Sunday evening and it turned up on Tuesday morning with great communication/updates for the limited time it took. Fitted after work, mower ran better than ever & grass now cut! Fantastic service is well worth paying a little bit extra for. Definitely recommend.

I placed an order and paid for 24-hour delivery and was told it would be dispatched within 24 hours.

After hearing nothing for several days, I followed up and was again assured that it would arrive within 24 hours. Like other reviewers, I was told to ignore the Royal Mail tracking information showing they had not received the parcel, as there were supposedly tracking issues.

Several more days passed with no delivery and no updates to the tracking. When I requested a refund, I was informed that I would need to return the goods first, despite never having received them.

At that point, I initiated a chargeback through my bank. Remarkably, within hours of doing so, the parcel was suddenly on its way.

I still have no idea what was actually going on, but the entire experience was frustrating, time-consuming and completely avoidable.

To make matters worse, having now received the item, I have concerns that the part supplied may not be a genuine Honda part as advertised on the website. I cannot confirm this with certainty, but it does not appear to match my expectations based on the product listing.

Based on my experience, I would recommend shopping elsewhere. The poor communication, repeated delivery promises that were not fulfilled, and concerns over the authenticity of the product supplied made the whole process far more hassle than it was worth.

I inadvertently ordered the wrong coil for my mower, not only did I get a no quibble refund the team were extremely helpful in getting the right (special order part). Postage was quick and see ice was excellent - will be using again for sure.

Order my part during the afternoon on Wednesday and it was delivered in the afternoon on Thursday. Absolutely brilliant service and thank you so much. Just got to fit it now!

We needed two new blades for our tractor mower having attempted - and failed -to demolish an acre of blackberry bushes and tree roots.

Allmowerparts were cheapest overall by quite a margin. I had to check the part numbers as they didn't match our machine but AMP were back with the technical information in a few minutes of sending the email and we did the deal while I was on the phone. Delivery was quoted as a couple of days but to my amazement 20 hours after ordering they blades had arrived. Helpful, friendly and very efficient. Can't fault AMP. Very good service.

I ordered a part for an out of production lawnmower but unfortunately it was the wrong part that was sent. I contacted the customer care department they sent me a return label and after receiving my returned part a full refund was deposited in my account. Great service!

Fantastic customer service. I initially received the wrong part for my machine, I contacted the team via email and had an immediate response resulting in the right part being dispatched that same day. Absolutely terrific!

Was given excellent advice on a recoil starter for our mower. Then purchased the part which was received the next day.
Extremely professional helpful efficient service. Thank you.

Great service, had difficulty in finding the correct mower blade for my old sit on mower.
Emailed all mower parts. Within the hour they had replied with a recommendation, perfect !
Will definitely use again !!

I contacted the team via email to check on parts, super fast reply with the link to order the parts i needed.
Very impressed, thank you

Excellent customer service, sent me a replacement item when original had a problem, very quick to respond.
Highly recommended.

Very quick response to my email enquiry. Identified the correct part and now ordered. Thank you.

Ordered the part I needed online, paid 24 hr delivery, only to find a email from them asking for serial numbers ect, all of which I provided when online ordering, part was 100 % correct for my ride on. They had my telephone number but decided to ask via email, could have been dealt with more quickly, now 48 hrs later, just received another email tell me I've been refunded, but no explanation why ? I have never dealt with a more unprofessional company, they have 2 telephone numbers but no one Ever answeres, some times the phone is lifted and dropped, I would not recommend this company to my worse enemy, nothing but stress and lack of communication from this company. AVOID AVOID

The lower handle broke on my MacAllister mower MPRM46Sp. First fault in 14 years. Great mower with super great Briggs Stratton engine! AMP had the right part and reasonable price @ £20 + Del. I was unsure of dimensions but Ben emailed me promptly and It was delivered R/Mail next day and easy to track! Thanks to Ben Neild for professional knowledge and great service! 👍 so impressed . Cheers. Mike

I bought a replacement carburettor for my Mountfield from All Mower Parts: they were extremely helpful and identified the replacement I needed from the photos I sent them. The new item arrived on time and included new gaskets as well a a new fuel hose with clips.
I'll definitely be using this company for any future mower requirements: a pleasure to deal with.

Their website, suggested 'despatched within 24 hours', and charged me for RM 24 hour delivery service. Ordered early on 8th, not despatched until 13th. This was an urgently needed part!

Super fast response to my enquiry. I didn't know which parts I needed for my mower but after giving the model number and serial number all mower parts sent me a direct link to the items I needed. I've now ordered them just got to wait for royal mail - i hope they're as quick to deliver.

Very happy with the overall experience. I ordered the wrong parts by mistake and didn’t get round to trying them for 5/6 weeks and contacted customer services who were really very helpful and happy that I returned the wrong parts and refunded me and I will now order the correct one. A very seamless process. Thank you.