Your product came on time and at a reasonable price compared to what local person tried to charge me. My sales man Roger took all the measurements from me and had it cut exactly. Installation was easy... Voir plus
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Good communication and patience. They came highly recommended by my brother. However this review is based on consultation and ordering. The chairlift has not yet arrived and been installed. I should u... Voir plus
L'entreprise a répondu
Chris was amazing. Very knowledgeable and easy to work with. He understood the assignment! 😃 Not only did he understand the product I needed, but he made it super easy for me to order. The entire... Voir plus
L'entreprise a répondu
Chris Hare helped us with every step, from measuring and ordering to installation. Being new to this business his expertise was a great help!
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À propos de l'entreprise
Écrit par l'entreprise
AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.
Coordonnées de contact
5110 Atlantic Ave, 27616, Raleigh, Etats-Unis
- 1 (800) 790-1635
- customerservice@ameriglide.com
- www.ameriglide.com
Your product came on time and at a…
Your product came on time and at a reasonable price compared to what local person tried to charge me. My sales man Roger took all the measurements from me and had it cut exactly. Installation was easy for me and my Grandsons, it took 3 hours and most of that was figuring out your system. If we did another I am sure we could do it in 2-3 hours.
3 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your detailed feedback! We’re glad to hear everything arrived on time, fit perfectly, and offered great value. It’s great that Roger made the process smooth, and we’re happy the installation went well! We truly appreciate your support.
- The AmeriGlide Team
Chris Hare helped us with every step
Chris Hare helped us with every step, from measuring and ordering to installation. Being new to this business his expertise was a great help!
3 avril 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your kind feedback! We’re so glad Chris Hare was able to guide you through every step and make the process easier with his expertise. We truly appreciate your support! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Good communication and patience
Good communication and patience. They came highly recommended by my brother. However this review is based on consultation and ordering. The chairlift has not yet arrived and been installed. I should update this after that process
4 avril 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your thoughtful feedback! We’re glad you had a great experience with communication and support so far! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Chris was amazing
Chris was amazing. Very knowledgeable and easy to work with. He understood the assignment! 😃
Not only did he understand the product I needed, but he made it super easy for me to order. The entire process and experience was magnificent!
2 avril 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you so much for your wonderful feedback! We’re thrilled to hear that Chris provided such knowledgeable and seamless support. Making the process easy and enjoyable is exactly what we aim for—glad he delivered! We truly appreciate your kind words! Thank you for choosing AmeriGlide!
- The AmeriGlide Team
Great service Quick response!
30 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your kind words! We’re glad you appreciated the quick response and great service. It means a lot to us, and we look forward to helping you again in the future! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Taylor Vandiver was very polite
Taylor Vandiver was very polite, professional quick and efficient. Would highly recommend working with him.
23 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re thrilled to hear that Taylor provided polite, professional, and efficient service. Your recommendation means a lot, and we’ll be sure to pass along your kind words to him. We appreciate your feedback! Thank you for choosing AmeriGlide!
Jessica was patient understanding and…
Jessica was patient understanding and very helpful. She helped me with the problem that needed to be solved. Very polite and pleasant.
24 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words! We're delighted to hear that Jessica was able to assist you effectively and provide such a positive experience. Her patience, understanding, and professionalism are qualities we truly value, and we'll be sure to share your feedback with her. We appreciate you taking the time to let us know!
- The AmeriGlide Team!
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for this valuable feedback! We are so glad to hear this! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Abbie was extremely professional and…
Abbie was extremely professional and knowledgable about the stairlifts. She explained the entire process from order to installation thoroughly. I would definitely recommend Ameriglide.
18 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your kind words! We’re so glad to hear that Abbie provided such professional and thorough guidance throughout the process. We truly appreciate your recommendation and are here if you need anything in the future! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
It was a pleasure to work with Taylor…
It was a pleasure to work with Taylor Vandiver. Provided prompt responses and adjusted the price to provide competitive quote. The whole experience was very smooth and efficient.
4 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you! It was a pleasure working with you. I’m glad we could provide prompt service and a competitive quote while keeping the process smooth and efficient. Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
This is a review of my experience with Craig.
This is a review of my experience with Craig ordering the chair lift. Craig was a congenital guy who was helpful and engaging. He also answered my questions and informed me about the company and the shipping and installation process next week. I was glad to know this is a North Carolina company and that their manufacturing facility is in Raleigh.
11 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We're glad Craig was helpful and engaging while assisting with your order. It's great to hear he was able to answer your questions and walk you through the shipping and installation process. Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Process has been easy so far
Process has been easy so far. Chris was very informative.
10 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thanks for the great feedback! We’re glad to hear the process has been easy so far and that Chris was able to provide clear and helpful information. We appreciate you taking the time to share your experience! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
We have installed many Stairlifts and…
We have installed many Stairlifts and Vertical Platform Lifts purchased through Ameriglide and we couldn't be more satisfied.
9 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for your continued support! We’re glad to hear you’ve had such positive experiences installing our stairlifts and vertical platform lifts. We truly appreciate your trust in AmeriGlide and look forward to working with you again!
- The AmeriGlide Team!
Réponse : AmeriGlide Distributing 2019, Inc
Thanks for your feedback! Glad to hear everything’s going well so far. Thank you for choosing AmeriGlide!
On time returning calls making an…
On time returning calls making an appointment. Appeared on time for installation and did a quality job on the installation in minimal time. Took extra time demonstrating equipment and answering all of our questions . I was very pleased with the purchase and installation
3 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for the great feedback! We're glad to hear the scheduling, on-time installation, and equipment demonstration all met your expectations. We appreciate your support and are happy you’re pleased with your purchase and installation.
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Colin was fantastic to work with
Colin was fantastic to work with. Very pleasant and answered all questions. He worked this all out with my brother since I was in the hospital and was extremely helpful. We both enjoyed working and conversing with him. He treated us with friendliness and was always joyful. He is superb at what he does. I’d give him a 10 plus with personality. Hope the installation is as good as Colin.
3 mars 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you so much for your incredibly kind words! We’re thrilled to hear that Colin made such a positive impression.
We truly appreciate you taking the time to share this! If there’s anything you need along the way, we’re always here to help.
- The AmeriGlide Team
Abbie was very friendly
Abbie was very friendly, professional and knowledgable regarding the product, a big reason why I made the purchase was because of her, thanks Abbie.
27 février 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Good morning! Thank you so much for your kind words! We’re thrilled to hear that Abbie’s friendliness, professionalism, and product knowledge made such a positive impact on your experience. We’ll be sure to share your feedback with her! Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
Update: installation issues satisfactorily resolved
April 8, 2026 update:
Our issue has now been satisfactorily resolved following a service visit arranged by AmeriGlide. The technician who came on-site was excellent — knowledgeable, professional, and effective. We have only positive things to say about his work.
In retrospect, the root cause appears to have been related to the original installation (performed by an independent contractor, not AmeriGlide), combined with difficulty accessing effective support early in the process.
From a customer perspective, this situation highlights a gap: while AmeriGlide provides the product and warranty, resolving issues can be challenging when coordination between installer and manufacturer support is not seamless. Additional installer support resources or certification standards could help prevent similar situations.
We are ultimately satisfied with the outcome, but it took approximately six months to reach resolution.
7 février 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
We’re truly sorry to hear about your father’s experience. We understand how important this matter is for you. AmeriGlide strives to ensure the best service for all of our customers.
Our records show that this lift was purchased and installed through an independent contractor. As the distributor, AmeriGlide supplied the equipment and provides parts coverage under the manufacturer’s warranty, while installation and on-site labor are handled by the installing contractor or a local authorized service provider.
That said, we are here to help. We can support your original installer through live technical assistance, or we can coordinate a factory-trained technician in your area to service the unit. Service visits of this nature are typically well below the amount referenced, and our goal is to help facilitate a fair and practical resolution.
Our goal is to ensure your VPL is working properly and safely. Please call us at 1-800-580-0831 or email customerservice@ameriglide.com for further arrangements.
- The AmeriGlide Team
3-5-2023
In response to your most recent reply,
To clarify, AmeriGlide’s role in this transaction was as the product distributor to a third-party. Mr. Pierce did not purchase the equipment from Ameriglide nor did Ameriglide install the equipment.
The manufacturer’s warranty covers parts, and AmeriGlide fully honors that warranty. Labor warranties would be covered by the respective installation company you hired.
When Mr. Pierce contacted AmeriGlide for assistance; he was offered several ways to assist in getting the lift operational, including technical support and referral to a qualified local installer who could evaluate and repair the unit at a significantly lower service cost than the factory technician travel option that was discussed.
Our goal remains the same — to help restore the lift to safe working condition. We remain willing to assist.
I installed two units on a curved staircase.
Received shipment quickly and I was doing a self install on two units on a curved staircase. The installation took about two hours per unit. I was hesitant to do the installation myself but it turned out well and the instructions were clearly provided.
26 février 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you for sharing your experience! We’re glad your shipment arrived quickly and that your self-install went smoothly. It’s great to hear the instructions were clear and helpful.
We appreciate your support!
Thank you for choosing AmeriGlide!
- The AmeriGlide Team!
First of all
First of all, we never expected to be at the point in our lives where we would need a stair lift chair. My wife reached out to your company and the return contact was made a day later. The sales tech was very informative and respectful of our situation. I had measured our location and had questions, and he had the answers. He was very helpful and friendly. We are excited to install the unit and make life easier for my wife.
23 février 2026
Avis spontané
Réponse : AmeriGlide Distributing 2019, Inc
Thank you so much for your kind words. We understand that needing a stair lift isn’t something anyone plans for, and we’re honored you chose us during this transition.
We’re glad our team was responsive, informative, and respectful of your situation. It’s wonderful to hear you’re excited about the installation and the added ease it will bring. Please don’t hesitate to reach out if you need anything—we’re here for you every step of the way.
- The AmeriGlide Team!
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