Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92. ______________________________________________________ ¡Thank you for you... Voir plus
L'entreprise a répondu
Our ordered car was not available, so we got a downgrade (other lower category)! They didn't even excuse and they declined a refund by stating that the rented car was also suitable for 4 passengers! M... Voir plus
I returned the car at AutoClick Alicante office on 12.10.2016 according to the rental agreement. There was a parking accident with a small damages on the car. I applied the papers about the accide... Voir plus
L'entreprise a répondu
1,1
Mauvais
357 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good Service
So far all goes well I shall know better when 11th June 2016 hire commences.
17 mai 2016
Avis spontané
Réponse de AmigoAutos.com
Hi Barrie,
Thank you for your positive review about our online services. We hope your rental period will be satisfactory too.
Regards,
Mónica Martín
AmigoAutos
Réponse de AmigoAutos.com
Dear Lorraine,
Thank you so much for your recommendation and for the feedback about our services.
We hope to see you soon again.
Regards,
Mónica Martín
AmigoAutos
Great prices! A lot to choose from!
I've rented at amigoautos for the last 12 years and only once have I been disappointed by the rental service (FireFly).
Easy to navigate the website and the choice is excellent!
I'll stay a satisfied customer!
1 mai 2016
Avis spontané
Réponse de AmigoAutos.com
Dear Kai,
Thank you so much for being such a loyal customer. We're so happy that your experiences with us had been so satisfactory for you.
Regards,
Mónica Martín
AmigoAutos
Best prices, easy interface
Always the best prices with an intuitive interface, i never book a car elsewhere
25 avril 2016
Avis spontané
Réponse de AmigoAutos.com
Hi,
We truly appreciate your trust in us every time you want to rent a car.
Thank you for the feedback.
See you soon!
Regards,
Mónica Martín
AmigoAutos
Easy to book
I found it extremely easy to book a suitable car for our trip.
Plenty of models to choose from and an easy visual guide to number of persons and cases would fit in the car.
Rates are competitive too!
23 avril 2016
Avis spontané
Réponse de AmigoAutos.com
Dear Brenda,
Thank you so much for the feedback. We're so glad that you have found our services easy and comfortable.
We hope to see you soon again.
Regards,
Mónica Martín
AmigoAutos
Hidden fees
I thought it was the best priced vehicle rental agency advertised.....Would NOT rent from them again. Hidden fees that I'm still fighting as I await paperwork they say I signed....how is it fair you pay a daily sunpass fee (which I signed for) but still get charged for each toll you go through (which was never mentioned, don't recall reading in contract). Absurd. Upon pickup of the vehicle I should have known better but gave them the benefit of the doubt.....it was sketchy. I recommend renting from airport!!
7 avril 2016
Avis spontané
Réponse de AmigoAutos.com
Dear Melissa,
We appreciate that you have shared your experience with us.
As a broker we are working with more than 150 car rental agencies. All of them have their own terms and conditions so that the additional costs (mandatory and optional) may vary depending on the offer you choose.
Transparency is very important for us so that we explain clearly every detail in terms and conditions so that our customer is always well informed and can choose the offer he thinks suits him most.
We are sorry for the inconveniences and recommend you to read terms and conditions before you make the booking in order to pick the one you like most.
Kindest regards,
Mónica Martín
AmigoAutos
Don't trust pricing!
Thought I was getting car for 40 euros, final bill was close to 106 euros. Be very careful with the fine print. The website may say XYZ but then when you book it the contract will say something else.
For eg. We were surprised when we got to our rental they told us we only had 250km per day where the website said unlimited. Furthermore, we thought we ordered automatic only to find a manual submission at the rental company.
Just book directly with the rental company and skip this service.
7 avril 2016
Avis spontané
Réponse de AmigoAutos.com
Dear Danish,
Thanks for sharing your experience with us. We'd like to say that price stated online is the basic rental. You can see all the extras in the booking conditions.
However, we'd like to know more about your experience with our online services so please send us an email to customerservices@amigoautos.com
Regards,
Mónica Martín
AmigoAutos
Fair price will see when we holiday in June
Good price ideal way of getting around island
4 avril 2016
Avis spontané
Réponse de AmigoAutos.com
Hi mr Jr. Robinson,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Regards,
Mónica Martín
AmigoAutos
car hire
first time so am expecting positive results and make sure that it is a "mocha" from gold car.
28 mars 2016
Avis spontané
Réponse de AmigoAutos.com
Hi Michael,
Thank you so much for your trust in us. We hope your rental period will be as good as expected.
Regards.
Mónica Martín
AmigoAutos
Réponse de AmigoAutos.com
Hi Mike,
Thank you so much for your positive feedback and for your trust in us.
Regards,
Mónica Martín
AmigoAutos
Réponse de AmigoAutos.com
Hi William,
We truly appreciate your shout-out!
We hope you enjoy your rental period.
Kindest regards,
Mónica Martín
AmigoAutos
Always fast, economic and trustworthy
Have used AmigoAutos on few dozen occasions. Best prices, flexible options, no cancellation charges. The only thing to keep in mind is NOT to purchase thd useless insurance that spams Your inbox right after making a reservation. Some partner company does that but it's way better to purchase the insurance directly from the Rental company.
7 mars 2016
Avis spontané
Réponse de AmigoAutos.com
Dear Capt.Vitalijs,
Thank you so much for your positive feedback and for your trust in us.
Please bear in mind that we offer insurance to customers' peace of mind but we always inform that the rental company will require to leave a deposit and it will be unblocked once the car is returned. Thanks to our insurance, customers are refunded if the rental company charges for damages.
Kindest regards,
Mónica Martín
AmigoAutos
Car hire Spain or Portugal
Great site, easy to understand, good choice of options and best prices on the net.
23 janvier 2016
Avis spontané
Réponse de AmigoAutos.com
Dear PT,
We truly appreciate your shout-out! We hope you enjoy your rental period.
Kindest regards,
Mónica Martín
AmigoAutos Representative
Réponse de AmigoAutos.com
Dear Marlene,
Thank you very much for your positive review and feedback.
We hope that you enjoyed your rental and your holiday!
Kindest regards,
Mónica
Réponse de AmigoAutos.com
Dear Peter,
Thank you very much for your positive feedback. Hoping you rent with us again soon on your next visit.
Kindest regards
Efficient and good value but far too many emails & paper!
Came up with the most appropriate and cheapest option. However, not clear about the usual insurance issues and then, when booked, has sent half a dozen emails, culminating (I hope) in this one
24 septembre 2015
Avis spontané
Réponse de AmigoAutos.com
Dear customer,
Thank you so much for taking the time to share this information with us. We take into account all our customers comments in order to improve.
Please do not hesitate to contact us if you have further queries.
Regards,
Mónica Martín
Easy and great prices
Very straightforward and easy to book, as well as great prices in Alicante
16 septembre 2015
Avis spontané
Réponse de AmigoAutos.com
Hello Jorge,
Thank you so much for the shout-out. Have a great holiday!
Regards,
Mónica Martín
A theft !!!
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92.
______________________________________________________
¡Thank you for your trust in AmigoAutos Group!
This is your payment receipt for RQ00341177.
Reservation Payment 211,91 £
Change & Cancellation Protection 2,10 £
Total Payment 214,01 £
_______________________________________________________
25 août 2015
Avis spontané
Réponse de AmigoAutos.com
Dear Rafael,
First of all, we are very sorry to note your disappointment. As a broker we are working with more than 150 car rental agencies. All of them have their own terms and conditions so that the additional costs (mandatory and optional) may vary depending on the offer you choose. Transparency is very important for us so that we explain clearly every detail in terms and conditions so that our customer is always well informed and can choose the offer he thinks suits him most. We are sorry for the inconveniences and recommend you to read terms and conditions before you make the booking in order to pick the one you like most.
Kindest regards
beware using dickmans car hire in spain
beware using dickmans car hire in alicanti. they TAKE 800 euros deposit from your credit card, instead of RESERVING it, and you will be charged a non sterling transaction fee by the card provider. they hold this for three to four weeks instead of returning it after checking the car. this policy is not done by REPUTABLE HIRE COMPANIES . also you are given no details of their off airport address, so difficult to return car if getting a night flight.
19 août 2015
Avis spontané
Réponse de AmigoAutos.com
Dear D. Hobson,
As a broker we operate with more than 150 car rental agencies. All of them have their own terms and conditions. We work hard every day to specify all those terms and conditions in a transparent way, so all customers can choose the most suitable option.
We appreciate that you have shared your experience with us and we'll take it into account.
Regards,
Mónica Martín
Non secure page
Be careful using this page. Your Credit Card details are being sent non-encripted and can be captured by anyone. Avoid at all cost.
19 août 2015
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.