My nine-year-old yellow Labrador has been on Vetroflex Pet for three months, and sadly, I’ve seen no improvement in her early arthritis. I discovered the product at the Windsor Horse Show, where I w... Voir plus
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great product but really surprised by the huge increase in price in October and only being made aware of how big the increase was when the subscription was taken out of my account, no value in subscri... Voir plus
L'entreprise a répondu
love the products but the postage is ridiculous for a few sachets of vetrofen intense and some electrolytes. Makes me not order very often.
My lovely horse George was diagnosed with significant glandular ulcer last November and was initially treated with Omeprazole and sufracalte moving on to maintenance sufracalte and also Equishure for... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Discover a new sensation in life stage supplements that you have never experienced before: powerful yet natural support that makes your horse feel and perform at his best everyday. Animalife products are used professionally and are proudly recommended by leading vets and international team riders.
Coordonnées de contact
3,1
Moyen
581 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Excellent service and products
28 janvier 2022
Great service with fast delivery
22 janvier 2022
Very Happy with the service
18 janvier 2022
An efficient and fast service as always!
17 janvier 2022
Easy to order and fast delivery
11 janvier 2022
Excellent customer service
Excellent customer service, very helpful & knowledgeable re a query I had with what product would work best for my horse.
Thank you .
27 décembre 2021
Always a very prompt delivery
Always a very prompt delivery. Products are really good, and show results.
23 décembre 2021
amazing as always
20 décembre 2021
Updated review
I have not received the order
Nor has any one replied to my email
Since this review I have spoken to them
It was first class customer service and I’d in fact Royal Mail at fault not animallife
Royal Mail did not leave a card to say they had attempted delivery
7 décembre 2021
Réponse de Animalife
Good afternoon Dawn, thank you for chatting with me on the telephone. As discussed Royal Mail attempted delivery on the 2nd December but unfortunately did not card your property. I have now rescheduled the delivery for the date agreed and sent your tracking information and confirmation via email. Apologies for any inconvenience caused. Kind Regards, Animalife Team
Speedy delivery thank you
23 novembre 2021
Works well for my horse
Works well for my horse. Only thing I would ask is for refills to be sent differently. I have loads of tubs and scoops not needed. Would prefer to help the planet with less plastic waste
16 novembre 2021
Excellent stuff
I’ve been using Vetrofen Pet for quite some time now and it’s made a huge difference to my older dog who has arthritis.
10 novembre 2021
Easy to order and excellent delivery
14 octobre 2021
Real help provided
I needed help with signing up for 'subscription ' purchases as use Vetrofen and Vetroflex for both my horses
Having sent an email I was contacted by Sam by phone butI was not able to hold a meaningful conversation at that time We agreed to speak the next day and received an email confirming the same
In that conversation I had the whole system fully explained and was given step by step help to place my order
How pleasant to get real customer service
13 octobre 2021
Efficient service
6 octobre 2021
An all around easy and pleasant experience
Easy to use website, easy to order, quick delivery.
4 octobre 2021
Fabulous service and advice
Fabulous service and advice. Items were despatched very quickly. Intense powder really helps my boys ❤️
1 octobre 2021
I still haven’t received my order from…
I still haven’t received my order from over a month ago!
25 septembre 2021
Réponse de Animalife
Hi Nikki, We are sorry to hear this. We can see that your parcel was dispatched on the 23rd Aug and looking into the tracking a delivery attempt was made on the 24th Aug. We have emailed you on your provided email with further detail. Apologises again for any inconvenience this will be rectified straight away for you.
Amazing products
Amazing products . Speedy delivery and the subscription scheme really makes them good value and means that I don't run out of the product.
8 septembre 2021
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