A Place for Mom Avis 1 078

Timely advice & follow up throughout the process.

I explained my father's health issues to the initial contact person detailing how he requires a high level of nursing care. I expected to get a list of facilities that matched my father's needs. Instead I received useless generic recommendations and was innudated with calls from various facilities. When I contacted the person who was supposed to help me find a specific place explaining the mismatch of facility to my father's needs he took more than two weeks to send me yet another totally inappropriate facility. In addition my contact information was send to the facility with the result that I received a call before I received the email. Very unprofessional. Overall a very frustrating experience during a very difficult time.

Christine was great! She checked in regularly and connected me to many great options.

Fantastic service that I have used two different times now and both times they have been immensely helpful in a very stressful time of my life. I use them to find placement for my mom in Indiana right before Covid and also use them again in Arizona… The service was exceptional and helped the process so much.

We were given great places to tour and made our search easier

A Place for Mom is a predatory referral farm, and is happy to bombard already overwhelmed families with dozens of unvetted sales calls to make their money through referral fees. I received dozens of robocalls from unbelievably aggressive sales reps during a time when my family and I were already drowning. It took me days to get them to stop. The company settled a a class-action lawsuit in 2019 for violations of the Telephone Consumer Protection Act, alleging that the service did not adequately inform users of or receive written consent for the use of robocalling as part of its services. According to a Washington Post report, this aggressive approach includes lazy internal controls around referrals, with 37% of their "best of the best" agencies showing documented histories of neglect, and serious violations with multiple regulatory agencies. They don't care about you. They prey on vulnerable people on behalf of their real clients, their partner predators, corporate memory care facilities and home health providers. They are currently under Senate investigation for their predatory, family-breaking business practices. If you have had a similar experience, feel free to send a letter to the Senate Special Committee on Aging to help hold these monsters accountable.

they will take your name and put you in a contract without you knowing and then you cant work with a local reputable placement agent that has actually been in all of the communities. Horrible company!! They own your name for 3 years for never showing you a community in person. Don't ever click or fill out paperwork or give them your name or they own it!!

I liked how a representative first gave me specific suggestions around the area we were searching in, then they kept checking in with me to see if I found a place for my mother!

i have called this company at least twice, they seem to be who you reach when trying to call a private assisted living home here in Vancouver, Canada. They take your information and never call back so you can't even do any research as to what homes to consider for your loved one. This is totally ineffective!

I went online this morning and immediately after submitting, received a robo call. Talked to that “person” who sent me to a senior living advisor who seemed to pull up recommendations based on location and number of stars. No personal insight. And, I have already received half a dozen spam emails and texts from facilities outside the location I said we were interested in. So, be ready to be spammed from this company. So far I am not impressed and only annoyed.

Please think twice before contacting them. They will call, text and email non stop and even late at night. My mother died two years ago and I still cannot get them to stop contacting me, even after several emails and calls to them to have me removed from their list. There is no real service provided by them. They just take your information and sell it off to every other company. If you sign up you will NEVER get rid of the calls, texts and emails!!!

This place will not register negative reviews of retirement homes.
I sent a negative review of Emerald Retirement Home in Niagara Falls Canada
I am currently a resident and in the process of moving out because of substandard food and lack of respect and accommodation for non smokers
The general manager who set up the room no longer replies to my e mails about the smoking and other issues with my stay here.

With a minimum of phone calls with my advisor a place for my brother was found within a week due to A Place for Mom being tuned into just what we were looking for. I used a Place before and knew they would be just as helpful and responsive.

Christy Neal was both compassionate, knowledgeable, and of great assistance during a difficult transition. She is a credit to your service.

Starting was rough. Being a sole caregiver, I was used to not receiving much if any help or information. the first few weeks were overwhelming with the deluge of calls and offers

They found the perfect place in less than twenty-four hours, followed up to make sure everything worked out, and were diligent about our satisfaction.

Jill Armentrout was super helpful. She kept in touch with me and guided me every step of the way to find a place for my mom.

While searching for an assisted living facility in Eaton OH I saw reviews for a place I heard of that was not on other sites. Turns out the ENTIRE listing for this place was fictitious and fraudulent. NOT ONE THING on the listing was even close to accurate. After my own research the facility I was looking into is a GROUP HOME FOR MENTALLY ILL patients. Not dementia or alzheimers, people in their 30's and above who have been ruled as incompetent by the courts. Built in 1877 and the place is a wreck. I wouldn't put my worst enemy there. I called the phone # and shared this with them over a month ago and told this story with more detail. Still no changes. This company and many like it are just websites that take calls and then hand you phone numbers for a commission. The website pages for facilities is AI generated and not verified. They do not care about truth, just your money. Just do your own research and call the local facilities yourself!

My parents moved to Independent Living in 2017 when the facility was new. The facilities are well maintained and Kathy the manager is great to work with as is all the other staff. We moved my dad into assisted living in 2025 and his care has been excellent. I can't say enough good things about The Enclave at Anthem. We have had a top notch experience going on 9 years .

Our needs kept changing and A Place for Mom kept coming up with options. They regularly followed up on our progress without being intrusive. So glad we sought them out.

Kristin Howard was a great help in finding assistance for my father. She was prompt in addressing my needs. Thank you!!