Apollo Motorhome Holidays - Christchurch Avis 

The staff in Christchurch were great. The van was a little older and I would have enjoyed a newer model.

We had to wait a while to get our rentals but overall we were well taken care of. I would recommend this easily to my friends and family. From pick up to drop off, it is worth it.

I am thankful for videos I had to watch before the renting the van. Even though it took a long time for the renting process to take, it's necessary, looking back, to go through in detail.

Amazing service , pick up and drop off was smooth, No any issues at all

The overall pickup and dropoff process was relatively smooth and straightforward. The wait time could improve at pick up as it needed to wait quite a bit for our turn. Would be helpful if they informed how the pickup vehicle would look like as we missed the first one. Staff were friendly.

The staff at the counter was good in explained the terms and conditions rental.

The Campervan that we have, has a bit of problem. The sink is slightly choke and also the bathroom, water didn't go down the drainage, but went to the passenger seat.

This was our third time renting a motorhome with Apollo Motorhome Holidays. For our first two trips, we had Apollo motorhomes, while on this third trip we were provided with a different brand. However, the overall experience was still excellent.
The motorhome was clean, comfortable, well equipped and suitable for our journey around New Zealand. The staff were friendly, helpful and professional, and the whole process from pick-up to return was smooth and hassle-free.
We have always had a good experience with Apollo, and this third trip was no exception. We really enjoyed our journey and would definitely choose Apollo again for our future motorhome holidays. Highly recommended! ⭐⭐⭐⭐⭐

We had a wonderful and amazing holiday with an Apollo campervan hired from the THL Christchurch Airport branch.

From the very beginning, everything went so smoothly. The airport pickup was convenient, and the check-in staff were always smiling, welcoming, and friendly. The whole process of getting us onboard was easy and efficient, which gave us a great start to our wonderful South Island New Zealand adventure.

We had an amazing experience throughout our trip. The campervan was comfortable, convenient, and made travelling around the South Island so enjoyable.

Returning the vehicle was just as easy and convenient. A special thank you to Iva, who helped us through the return process in such a professional, friendly, and welcoming manner.

A big thank you to all the staff at the THL Christchurch Airport branch, including the team who dropped us back at the airport. Your excellent service helped make our holiday a truly memorable experience.

We would happily recommend Apollo Campervans and the THL Christchurch Airport team to anyone planning a New Zealand campervan adventure!

Checking in and returning the vehicle couldn't have been easier. The staff were friendly and helpful. Couldn't have been a better experience.

Late model motor home was very clean and well equiped for our touring holiday. Easy check in and check out with friendly staff

I got absolutely robbed for a repair to the underside or the vehicle.
One screw had come out of the plastic under gard.
$500 for one screw.
Total scam

The team made it super easy to just enjoy our holiday in the camper! From check in to check out

Friendly staff were so helpful with useful information. Service was second to none and staff went out of their way to help me and my 2 dogs get to and from where I parked my car.

Trip made difficult because of faulty sliding side door.

Enjoyable holiday but company wasn’t the best.
Some equipment didn’t work, had a burst water line which was leaking all over the floor that was not top priority when called up to ask for help. Was sent on a 2.5 hour phone call chase between 2 branches who wanted nothing to do with helping me.
I had to find and stop the water leak then drop it off the day after!!! beacuse they wouldn’t send out there 24/7 help car.
We were not shown the van properly had to guess on how to use almost everything (we even got told we didn’t have heating, luckily i watch the pre-check in video so i said don’t we have diesel heating? to which the lady went of yea and carried on never showed us)
The grey water wasn’t emptied when picked up even though they drilled into us about doing the check list which on there is empty grey water.

I had a great holiday and the van for most part was good but i was appalled at to how our situation was handled with the lack of care during and even after the event.

When trying to leave a review on google, both me and my partners reviews were not posted while others have had there’s approved more recently then posting ours.

Your staff and attitudes dealing with this issue were not great by any means and made it much more painful than it needed to be with the lack of communication clearly between different teams. As a customer you guys having a service department and pick up location have no meaning to me when calling in an issue so you i am on a call and have someone telling me this is the wrong place call so and so just to call said place and have them say i need to be on the phone with who i just was.

We had the most incredible experience in our Apollo Euro Quest. It was kitted out, in a tidy state and served our family well for our week holiday down south. We were so very grateful too for the service we received from start to finish, with extra effort taken to accommodate our young kids so we could check in and out with little stress. Would highly highly recommend!

Had an overall great experience with thl. Got upgraded to a 6 berth maui, which was nice. Timo at Christchurch was very accommodating & nice upon vehicle return. Would use thl again on our future trips!

Pick up handover was easy,
Drop off was easy.
Motorhome worked great, we really enjoyed it more than we thought we would.