Argos Trade-In Avis 

So easy to set up the transaction. Postage bag arrived promptly and was processed really quickly. Price was fair and money paid into my account same day as processing was done.

The whole process could not have been easier or quicker.

Easy to order online.
Fast delivery, and kept informed of parcel progress.

Was easy to understand,Helpful in every way, Traded a switch and they sent me everything to post it to them for free and got what they offered, so I'm very happy with how they treated me.

Fast service . It took 3days from sending my phone to receiving my money. Fabulous experience.

Easy to navigate. Promptly paid.

Really easy to use. Communication excellent. Paid promptly. Would definitely use again.

Quick and easy. Hussle free.

My older Samsung Galaxy A13 5G Smartphone was not honestly that bad it was in great working condition the Volume was working well and the Camera's also we're working well and the apps all were working Fantastically well apart from a minor Scratch on the Screen I was offered £15 from a Local Shop as a second hand buying phones. I'm not HQ with your Trade -In service. From Mr Harjinder Singh

It was a very good price,and the money was straight in bank account.

Excellent, bought new phone Sunday instructions easy for trade in, received label and had agreed money in my account on Thursday.

👍👍 highly recommended

Updated: I received a call today from Billy in customer services and several follow ups after he acted upon the feedback — honestly, a credit to the MTR team. I felt genuinely listened to, and he not only understood my concerns but agreed that improvements are needed to the customer journey — specifically around better informing customers about reasons a product may fall below their standards and what that means financially. I’d welcome those changes and hope they improve the overall experience for future customers.

My original review -I think it’s terrible that you lure people in with a favourable price but then offer less than half for any issue. My Mac battery was apparently tested at 76% (bear in mind the battery settings stated normal) and due to it being under 80% you would only give me less than half the stated amount.

It’d be better to be transparent to people about price tiers so that they’re better informed before sending off their electronics to you.

Great service

Well organised. Clear instructions how to send old phone back. Payment made swiftly.

Not great if I'm honest.

Update: Just taken a call from your 'customer service' team. Team member was arguementative and did not offer to resolve anything. Just over talked me.

Yes, you're right. Still not resolved.

Still not great...in fact pretty poor service. Won't use again....there are better companies around.

Was hoping for a little more but the agreed funds were with me shortly after checking the watch

Good 👍 glad to get old watch as it get old now

Was a great way to trade in my old phone. Very quick and easy service and received payment very soon after I sent my phone.

Easy to do and was paid the price offered online.
The only snag was the original envelope didn't arrive to return the phone until I asked for a second one!