Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Scrappy dropshupping company that doesn't even fulfill promises. Says in stock in US will ship quickly. I follow up and they say actually its coming from china that's why there are delays. Then cust... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ok so I want to give an apology for a review that I gave earlier on an order that I placed. There was a misunderstanding on my part because of my orders locations. They had to split my order. I finall... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I ordered several sabers early this year, got a great deal on great sabers, and they were delivered fairly quickly. However, communication was poor: no order confirmation, no shipping info, no contact... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hilt - Great texture, easy to spin. Brushed chrome for the upper and shrouds is perfect. Excellent sound chasm so you can hear each swing and blaster deflect. Xeno3 soundboard - Great stock... Voir plus

À propos de l'entreprise

  1. Boutique d'objets à collectionner

Écrit par l'entreprise

ARTSABERS is dedicated to crafting sabers for enthusiasts just like you. Transparency is one of our core values. We invite you to share your genuine feedback on our Trustpilot page. We value your opinion and thank you for being a part of the ARTSABERS community.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

265 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(265)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The shipping time was not acceptable

The shipping time was not acceptable. I ordered my item a month ago and it still hasn't arrived yet. It was marked as shipped on the 17th, usps didn't even receive the item until over a week later. I think I will stick to Vadersabers from now on.

20 février 2024
Noté 2 sur 5 étoiles

Not as good as it seems

The sabers are ok, but they took 2 months to arrive and the customer service wasn't very helpful in solving the problem

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10

10/10 looks beautiful, and high quality, sounds awesome and is a mad Replica.

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Incredible!

Incredible!! I am so happy with my purchase. This is my first saber & I couldn’t be happier with the quality & the multiple options. I expected shipping to take longer, but it arrived very quickly! Will definitely be purchasing more from this site & highly recommend!!

1 février 2024
Noté 5 sur 5 étoiles

Great Quality, Awesome Value

This was my first purchase from ArtSabers and while the slow shipping originally had me a bit discouraged, once I received the saber, I was very content with my decision to purchase from ArtSabers! I was thoroughly impressed with the quality of the hilt itself (just got a base-lit, Simplex V3 saber) along with the free blade plug and free hilt “grip wrap” that came with the purchase (freebies I have never received from any other vendors I have ordered from). That was a very nice surprise and definitely made up for any shipping slowness. The only downside of the grip was that I wasn’t a fan of the “tape” that came to secure the grip wrap to the hilt. Was pretty cheesy with the wording it had on it. Since it was “free”, however, no complaints here haha! The sound fonts, smooth swing, and light quality were in line with every other base-lit saber I have in my collection (from other vendors) - so I was very happy with that. Overall, I am very impressed and would consider ordering again based strictly on the high quality product I received for such a low price. The only compliant I have is the longer shipping time (compared to my experience with other vendors).

31 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ottimo prodotto

Mi ritengo molto soddisfatto del mio acquisto.
Il prodotto è arrivato in ottime condizioni e la qualità è molto buona.
Ho sempre desiderato una spada laser e questa è per me la migliore riproduzione

5 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Qui Gon Gin light saber, better than expected

I bought my husband the Qui Gon Gin lightsaber for Christmas. Once the product was sent, it didn't take long to receive it, considering the Christmas rush. There was a problem with the USB port, but Artsabers sent us the replacement part without too much delay. To communicate with the company, I suggest instagram, they respond faster. My husband still can't believe the visual and sound quality of the light saber. It's the most beautiful replica he's ever seen. We're cosplaying and it's going to be a solid accessory for upcoming events.

28 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Stay away from ARTSABERS!!!!

Will keep this short and to the point. DO NOT BUY AND PART WITH YOUR HARD EARNED MONEY WITH THIS COMPANY. The lightsabers are defective and even more defective is their so called customer service. You will not get a reply or response after sending countless emails. Also claim to have a UK address listed which is also false. Save yourself a headache, and if in the UK purchase from Padawan Outpost for excellent lightsabers and cheaper prices along with unbelievable customer service.

27 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

CK Force FX saber Dueling Saber - Amazing Quality and Customer Service

Hilt - Great texture, easy to spin. Brushed chrome for the upper and shrouds is perfect. Excellent sound chasm so you can hear each swing and blaster deflect.

Xeno3 soundboard - Great stock sound fonts, very easy to engage app on your phone and begin adding extra fonts from your favorite developers.

Accessories - Come with everything you need, including neopixel blade, carrying case, extra retention screws, hex keys and blade plug.

Customer service - Quick response, even during the holiday season.

Overall - 5 stars for quality, thoughtful goody bag items and ease of communication with Artsabers support team.

17 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Saber. Sturdy, High quality, and really bright!!

I bought the Dual Tone Force FX saber (Xenopixel V2 version) for my nephew for Christmas. He also has a RGB simple X V1 from Arts Sabers too. it's safe to say he absolutely loves it! He's really impressed with the brightness of the Xenopixel compared to his RGB saber. The rainbow blade looks amazing! There are a lot of sound fonts and colour/start-up options too when the blade is connected to the app. He's already saving for the next one, so definitely a happy customer!

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Actually no customer support

Take care ,they are holding beautiful item , we have to recognise it but their after sale support do not exist.
Many mails wrote , a lot of promesses but still have not received the replacement part asked 6 months ago.

7 août 2023
Avis spontané
Noté 3 sur 5 étoiles

Double bladed saber

Terrible customer service, no response on emails. It took almost a month to get anything from them...
But saber is looking great and works fine.

14 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Kenobi EP1 SN-Neopixel

I purchased during a Black Friday sale the Kenobi saber from EP1, the detailing on the hilt is exceptionally beautiful, the quality of the material it is really good, also the neopixel blade is super bright and durable and the sounds are pretty good. Everything comes in a neat carrying case, totally worth the price! Desafortunately the product came defective and, after two weeks, I am still waiting a response from costumer services to solve the problem, I hope Artsabers can manage the situation as soon as possible.

10 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

What a mess

What a mess! Bought an Asoka double blade. Blocked at the airport duty control since 24 of October! They answer me few times asking me how to find a way to overcome that issue. They ask me if I want a new parcel but I say no, I asked multiple times for a refund but nothing change. No parcel, No money back and (again) no further answer to my mail. So disappointed!

UPDATE 04/01/2024:
Finally received the total refund. I’m still disappointed of their so called customer service. If you want a refund, you have to wait, be extremely patient, and a Warrior!

18 octobre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus