Assurity Life Insurance Company Avis 382

TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Quoted a life insurance policy amount of $580.., Offered return of premium at the end of a 15 year term. Canceled my insurance in place to change to them to save $200 a month and g... Voir plus

Noté 5 sur 5 étoiles

Hello, like I told Darren Sinnel who sold me the insurance. Thank you I was thinking of adding insurance felt a little money might me needed in case I was gone in this times where everything is sky r... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

RUN. Seriously shady and dishonest practices. Put your money into a bank account instead of trusting in a company that posts pictures playing golf while dragging out processing your claim way past leg... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

So far so good, but the lack of much communication is a little concerning. I've life insurance with other companies before that had more contact. It sort of feels like your pouring money in a hole..... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance
  2. Mutuelle de santé
  3. Assurance de protection des revenus
  4. Compagnie d'assurance vie
  5. Compagnie d'assurance vie temporaire

Écrit par l'entreprise

At Assurity, we put people and planet first. We’re a mutual insurance organization owned by our customers, not shareholders. As a Certified B Corporation we use our business as a force for good.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

382 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 3 sur 5 étoiles

Hassle to close account

I called to ask that my IRA accounts be closed and cash sent to me. I very explicitly requested that income tax of 10% be paid to the IRS on my behalf before sending the remainder in the traditional IRA account. This was not done, so I needed to find the estimated 2022 tax form, complete it, and send a check to the IRS.

6 avril 2022
Noté 3 sur 5 étoiles

Last-minute billing

My only complaint is that I receive my bill at almost the exact time it is due, leaving me just a few days to turn around and get it paid. Would it be so hard to mail that out a few weeks earlier?

6 avril 2022
Noté 5 sur 5 étoiles

When I was diagnosed with cancer in…

When I was diagnosed with cancer in 2018 it was a tough time to say the least. A lot of thoughts go through your mind. Not the least of which is the stress of the financial situation that was to come. My wife and I have a large family of 6 kids and I am the only income source. My Assurity policy allowed us to breath a HUGE sigh of relief once we found out that I was completely covered. They never missed a beat. I thought it was gonna be hard to file a claim and start getting disbursements. Not at all! It was very easy and never had a problem or delay. Assurity was a life saver for us and I will always be grateful!!

6 avril 2022
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Réponse de Assurity Life Insurance Company

A cancer policy can provide much peace of mind during difficult times. Thanks for your heartfelt review of Assurity, Kevin! We are here if you ever need us and appreciate you as a customer.

Noté 1 sur 5 étoiles

Bad contact

Bad contact. Never follow up. Difficult to talk to and get ahold of.

6 avril 2022
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Réponse de Assurity Life Insurance Company

HI Tanner, we're sorry to hear about your experience. We always strive to exceed our customer expectations. Someone from our Customer Connections team will follow up with you to ensure your questions get answered.

Noté 4 sur 5 étoiles

I can’t really give you a accurate…

I can’t really give you a accurate review because I pay bill every month without a problem but I haven’t ever interacted with anyone.

6 avril 2022
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Réponse de Assurity Life Insurance Company

Thanks Arlene, we understand. Yep, your policy is there should you ever need it - otherwise we try to keep it pretty simple and not bombard our customers with calls or emails. If you ever wish to speak with someone though, our Customer Connections team is available 7:00AM - 6:30 PM Monday-Friday at 800-869-0355 ext 4269. Thank you!

Noté 2 sur 5 étoiles

I'm only giving you a 2 because I…

I'm only giving you a 2 because I receive little or no communication from anyone at your company. I only know you're there because I pay you every month.

6 avril 2022
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Réponse de Assurity Life Insurance Company

Hi Francisco, thanks for the feedback. Once you take out a policy with us it's there if you should ever need it. We never want to bombard our customers with frequent emails or calls so we try to make the process and communication easy. However, we do love talking with our customers - if you ever have questions our Customer Connections team is always available Monday-Friday between 7:00AM - 6:30 PM at 800-869-0355 ext 4279. Thank you.

Noté 5 sur 5 étoiles

Claim Satisfaction

Excellent service. Precise, clear and simple.

6 avril 2022
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Réponse de Assurity Life Insurance Company

Thanks William!

Noté 5 sur 5 étoiles

Excellent

Excellent business and I am glad to have insurance with this company.

5 avril 2022
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Réponse de Assurity Life Insurance Company

We're glad you're an Assurity customer too - thanks for your review!

Noté 1 sur 5 étoiles

I still have not received a copy of my…

I still have not received a copy of my Policy,They e-mail me a i did sign it the same day March 18th 2022,

5 avril 2022
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Réponse de Assurity Life Insurance Company

Hi Bernard, we're sorry to hear you haven't received a copy of your policy yet. We always strive to exceed our customer expectations. Someone from our Customer Connections team will follow up with you to ensure you get what you need.

Noté 4 sur 5 étoiles

Great product, lengthy wait times

Great product. Very happy with what we have. Customer service wait was extremely long. I hung up and never made contact.

5 avril 2022
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Réponse de Assurity Life Insurance Company

Hi Chris, thanks for your kind review of Assurity - and your feedback! We do try to answer calls within 30 seconds or less, but we're sorry you had trouble connecting with us. Our Customer Connections team is available 7:00AM - 6:30 PM Monday-Friday at 800-869-0355 ext 4269 if you ever want to speak with someone directly. Thank you!

Noté 4 sur 5 étoiles

Overall very happy

Overall very happy. Have had no issues since signing up many years ago. Not a 5 star because I have no heard anything from the company since signing up. Which is strange to me.

5 avril 2022
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Réponse de Assurity Life Insurance Company

Hi Lauren, thanks for your review of Assurity. Once you take out a policy with us it's there if you should ever need it. We never want to bombard our customers with frequent emails or calls so we do try to make the process and communication easy. We want to provide you with the security that your policy will be there when they need it most. However, if you ever do have questions our Customer Connections team is always available Monday-Friday between 7:00AM - 6:30 PM at 800-869-0355 ext 4279. Thank you.

Noté 3 sur 5 étoiles

Buggy login

Every month, no matter how I try, I cannot log in via the website

5 avril 2022
Noté 5 sur 5 étoiles

It was easy and the rates were…

It was easy and the rates were competitive. Automatic payments makes it a no brainer.

5 avril 2022
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Réponse de Assurity Life Insurance Company

Great, thanks Dana!

Noté 5 sur 5 étoiles

I like the Plans & Policy they are…

I like the Plans & Policy they are offering, makes them better than any other competitors, they are one of leading life insurance companies, I have bought few policies from Assurity for my family.

5 avril 2022
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Réponse de Assurity Life Insurance Company

Thank you, Mr. Patel! We're proud of our plans and policies, and we're always looking for ways to make insurance as easy as possible.

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