Aston Autopark Avis 

3 127
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .

Noté 5 sur 5 étoiles

I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Prestataire de transport automobile privé

Écrit par l'entreprise

Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.

Multiple Customer Excellence Award Winner

Écrit par l'entreprise

Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 127)

186 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service - prompt, efficient and friendly.

27 août 2026
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Réponse de Aston Autopark

Thanks for the great feedback. We’re pleased everything went smoothly and that you had a positive experience with the team. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Polite

Polite, and caring. Prompt and efficient service, from all the staff. Nothing was too much trouble.

27 août 2026
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Réponse de Aston Autopark

Thank you for such kind feedback about the team. We’re really pleased you felt well looked after and that everyone made your visit as easy as possible. We’ll make sure your comments are shared with the staff.

Noté 3 sur 5 étoiles

Service amazing had an airbag recall…

Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely.

Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call and get it fixed no reply after they answered and said they call back, didn’t, other than that perfect

27 août 2026
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Réponse de Aston Autopark

Thank you for your feedback. We’re pleased to hear the recall was dealt with quickly and that you were happy with the service you received on the day.

We’re sorry that we didn’t get back to you when promised regarding the airbag code. We tried to contact you this morning but understand that you have now had the issue resolved elsewhere. We should have followed this up sooner, and we apologise for letting you down on this occasion.

Noté 5 sur 5 étoiles

Very pleased with the service very…

Very pleased with the service very friendly staff always keeping u updated of what's going on very please thank u.

13 août 2026
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Réponse de Aston Autopark

Thanks for the lovely feedback. It’s good to know you felt well looked after throughout your visit, and we’ll be sure to pass your comments on to the team. We hope to see you again next time.

Noté 5 sur 5 étoiles

Another year of friendly and efficient…

Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.

27 août 2026
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Réponse de Aston Autopark

It’s always nice to hear from a returning customer! We’re pleased the team continues to provide the friendly, efficient service you’ve come to expect, both in arranging and carrying out the work. Thank you for your continued support and recommendation.

Noté 5 sur 5 étoiles

Brilliant service from when I went in…

Brilliant service from when I went in to when I came out.everyone was so friendly

27 août 2026
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Réponse de Aston Autopark

It’s great to hear you received such friendly service throughout your visit. Thanks for the lovely feedback about the team, and we hope to welcome you back again.

Noté 4 sur 5 étoiles

Car ford recall

Drove car and parked up and said place
Walked in waited few minutes in que to register car and leave keys for ford recall
Was told approx how long
Was called via phone saying car ready went and collected
Drove away happy car recall done

6 août 2026
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Réponse de Aston Autopark

Thanks for the review. It’s good to hear everything was straightforward, from dropping your car off to receiving the call that the recall work was complete. Glad we could get you back on the road happy!

Noté 5 sur 5 étoiles

I had a great experience when buying my…

I had a great experience when buying my first car. Lewis was very helpful and informative. Thank you! :)

15 septembre 2026
Avis spontané
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Réponse de Aston Autopark

Buying your first car is a big milestone, so it’s great to hear Lewis made the experience such a positive one. We’ll be sure to pass on your kind comments about how helpful and informative he was. Enjoy your new car!

Noté 5 sur 5 étoiles

Good value for money

Good value for money. Whole process was quick and easy

13 août 2026
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Réponse de Aston Autopark

Good value and a quick, easy process – just what we like to hear. Thanks for choosing Aston Autopark and for taking the time to leave us a review.

Noté 1 sur 5 étoiles

Never again

Never again

13 août 2026
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Réponse de Aston Autopark

We are very sorry to receive this feedback. Thank you for taking the time to share your comments with us.

Noté 5 sur 5 étoiles

Quick professional service

Quick professional service, staff friendly and very knowledgeable.

30 juillet 2026
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Réponse de Aston Autopark

Great to hear you found the service quick and professional. Thanks for the kind words about our team too – we’re pleased their friendly and knowledgeable approach made a good impression.

Noté 4 sur 5 étoiles

good service

13 août 2026
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Réponse de Aston Autopark

Thanks for the review. We’re glad you were happy with the service you received and look forward to seeing you again.

Noté 5 sur 5 étoiles

Amazing service provided

Amazing service provided, very efficient and it was so helpful to have the car be collected and dropped back home.

6 août 2026
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Réponse de Aston Autopark

It’s great to hear our collection and delivery service made things that bit easier for you. Thank you for the kind words about the team and our efficient service – we’re glad everything went smoothly from start to finish.

Noté 5 sur 5 étoiles

Excellent Dealer

Excellent Dealer!

7 août 2026
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Réponse de Aston Autopark

Thank you! It’s great to hear you had such a positive experience with us. We really appreciate the 5-star review and hope to welcome you back to Aston Autopark again.

Noté 5 sur 5 étoiles

A straightforward and easy process

A straightforward and easy process. Definitely recommend

6 août 2026
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Réponse de Aston Autopark

Straightforward and easy is exactly how the process should be. Thanks for choosing Aston Autopark and for recommending us – it’s much appreciated.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick and reassuring answers to any concerns regarding the vehicle.

6 août 2026
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Réponse de Aston Autopark

It’s great to hear you felt well looked after and received quick, reassuring answers to any concerns about your vehicle. Thanks for the kind review and for choosing Aston Autopark.

Noté 4 sur 5 étoiles

Thank You

I would like to thank Vauxhall Aston Melton Mowbray especially the service manager who I think has gone' above and beyond' with customer service.

I work in the NHS and know it is very difficult to please everyone

I would like to thank her for her understanding, help, advice and empathy

2 septembre 2026
Avis spontané
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Réponse de Aston Autopark

Thank you for taking the time to share this. It’s particularly nice to hear how much you valued the understanding, advice and support you received from our Service Manager. Going above and beyond for our customers is something we’re very proud of, and we’ll make sure your kind comments are passed on to her.

Noté 5 sur 5 étoiles

Professional service provided!

Blake made the process seamless. He was clear on all points and made the entire process very easy. And was professional throughout. I would highly recommend seeing Blake at Aston. Thanks Again!

30 juillet 2026
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Réponse de Aston Autopark

A seamless and straightforward experience is exactly what we want when buying a car. It's great to hear Blake kept everything clear and easy while looking after you professionally throughout. We'll make sure he sees your comments – thank you for the recommendation and for choosing Aston Autopark!

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