Audley Travel - UK Avis 

What makes Audley different is the amazing personal service you receive from start to finish . Ben Attenborough our Audley rep helped us reorganise our trip to a later date after a family accident . Rather than finding problems with this change he always found solutions.
We really appreciated little points of detail on our trip such as meet and greet at the airport, excellent guides always on time and knowledge . The hotel choices were excellent and delivered the sort of accommodation that we had discussed with Ben that we were looking for .
The service from everyone involved in our 4 stop trip was exceptional all were in great locations and exceeded our expectations

We used Audley Travel for the first time. The agent dealing with us from start to finish was Robyn Hutchons. The holiday from Manchester to Cape Town via Dubai. Then, following an itinerary, 4 days in Cape Town, transfer to Zimbabwe, Victoria Falls again, 4 days. Transfer back to South Africa. Overnight stay at Olivers Lodge, White River, before a scenic road transfer to Xanatseni Private Camp, 4 days in all. Then a return to Manchester from Johannesburg Tambo Airport. All accommodation was superb. There were numerous pre-booked trips. All of this, with all internal transfers, was superbly co-ordinated and flowed seamlessly. Robyn was the perfect arranger; she asked us all the right questions and advised on changing the dates due to the seasonal weather on the trip. This ensured the best experience possible. She has kept in contact throughout, even calling today after our return to ensure we were satisfied. All in all, a fantastic experience and a great travel company.

I had the pleasure of being in contact with Audrey Travel and their travel agent, Mat, while planning a tailor-made trip to Indonesia. Although the trip unfortunately did not go ahead this time due to some unexpected personal circumstances, I still wanted to share my very positive experience.
From the very first contact, I felt that they (Mat) genuinely took the time to understand what I was looking for. The itinerary they put together was truly tailored to my wishes, needs, and interests, and it was clear that a great deal of knowledge, experience, and care had gone into the planning.
I was very impressed by how professional and well-organized the whole process felt, while at the same time the communication was personal, friendly, and attentive. It is not often that you come across someone who puts this much effort into creating the right experience for you, even before anything has been booked.
Unfortunately, due to some personal circumstances, I had to put my travel plans on hold this time. This was in no way related to Audrey Travel or Mat – quite the opposite. I was so impressed with the service, communication, and itinerary they created that I will definitely be getting back in touch when the time is right.
I can highly recommend Audrey Travel and Mat to anyone looking for a thoughtful, personal, and genuinely tailor-made travel experience. I very much hope to make my Indonesia trip a reality with you at a later date!
Thank you so much for the excellent service and follow-up throughout the planning process!

As a single parent, I always rely on Audley Travel to help me plan my holidays. I know that I can rely on them to find me places to go that are safe, yet exciting enough to keep us all entertained. Every holiday they have recommended for me has been amazing, but this summer's holiday surpassed our expectations. My sons and I went to Tanzania on Safari in June, and we followed this with a beach holiday in Zanzibar. Isabelle Evans helped plan our trip from the outset, and everything worked like clockwork. We spent four wonderful days at the Selous Kulinda Camp, where we did as many of the safari trips as we could; day, sunrise, sunset, night, walking, river. The guide was superb and we were so well looked after by the camp staff. We needed a bit of luxury after our safari experience and our week-long stay at the Breezes Beach Club and Spa Hotel in Zanzibar was luxurious and the staff were so attentive and kind. They really can't do enough for you. This really was the trip of a lifetime for us and I highly recommend Isabelle for her wonderful guidance, her attention to detail and her patience. Thank you Audley!

I'd like to start by Thanking Audley Travel and in particular, Ben Attenborough, for the most Perfect trip to Kapama River Lodge in South Africa.
We were a party of two couples who wanted to experience a Luxury Safari Holiday and Audley delivered on every level.
They responded to our every request from the flights to the accommodation and were so easy to contact and get a response to each and every question or query that we may have had.
We had a lovely surprise of a bottle of bubbly when all of our trip was confirmed and paid for and we also received the most comprehensive booklet with all of our Itinerary from flights to accommodation, internal flights and tips on the local area.
The whole trip exceeded our expectations 10 fold and we will definitely return to Audley when we are planning our next adventure!

My experience with Audley from start to finish was exceptional. Charlotte was nothing but helpful and attentive to ensure that my trip to Borneo was tailored to my family’s needs. Everything from the introductory scoping calls and pre departure gift box to the actual trip itself went beyond my expectations. I will certainly use Audley again and thanks to Charlotte for such a well planned trip.

Audley delivered another outstanding family holiday for us — our second trip with them after an equally brilliant adventure to Japan in 2025. We’re very happy returning customers, and this Sri Lanka journey proved exactly why.

Our consultant Lydia created a superb itinerary full of wildlife, culture, adventure, and luxury — all incredible value for money. We stayed in beautiful hotels and visited unforgettable places including Wilpattu, Sigiriya, Ella, Kandy, and Arugam Bay.

We saw leopards, elephants, mongoose, geckos, lizards, and so much more. My teenage sons loved every minute.

The standout was our chauffeur‑guide Haresh Cooray. He made the trip. His knowledge, care, humour, and attention to detail transformed a great holiday into an exceptional one. Audley should recognise how brilliant he is.

Sri Lanka is one of the friendliest countries we’ve ever visited, and Audley showed it to us at its very best — just as they did in Japan. We’ll absolutely travel with them again. Five stars.

Robyn organised our safari to Tanzania followed by a relaxing time in Zanzibar. Robyn's communication was great and her inside knowledge was invaluable. She answered any questions I had promptly and called us a couple of days before to make sure we hadn't missed anything. The webinar Audley also put was great for tips and advice.
We loved the Audley app for our trip which had all the information we needed, as well as a journal option to add photos and notes of our trip. We also received a gift with lots of goodies in there for us!
We put all our trust in Robyn and she delivered! The safari at Nyerere was incredible!! The camp, perfect for us with exceptional service. Zanzibar did not disappoint either and we had the most beautiful hotel, again with outstanding service.
I wouldn't hesitate to recommend Audley and will use their services again.

We’ve used Audley a few times. This time Sophie arranged our trip to Alaska. We are still there but have finished the hard land based element and onto the easier cruise part. Fair to say we’ve had a few minor hiccups along the way but every time we needed Audley Sophie was quick to respond and make any adjustments etc. The reason for doing travel bookings through an agent is so they can be there when you need a little extra help. Really impressed with the trip and service. Thank you Sophie.

We chose Audley for our honeymoon and it was a fantastic experience from start to finish. Anna knows Kenya back to front and suggested excellent places to stay, was very efficient at arranging what we wanted (in spite of limited availability) and we felt in very safe hands throughout. The trip was absolutely amazing and went very smoothly (but if it hadn't, we had plenty of support to draw on). All the information Audley provided was very useful, thorough, and prepared us well. Overall, it was an absolutely amazing holiday and I can't recommend Audley highly enough.

We have just returned from an absolutely incredible honeymoon in Tanzania organised by Harriet and can’t thank her and Audley enough for creating such a memorable trip for us. The whole trip was seamless and far beyond anything we imagined, the quality of the lodges chosen and advice given with how we spend our days was so beneficial and we couldn’t have planned such a trip on our own. Thank you again!

We went on a family Safari in Selous Impala then to Zuri Zanzibar then to Stone Town. Utterly amazing and Audley are so thorough and helpful. Safari exceeded our expectations 10 fold both in terms of the animals we saw close up and the our Guide. Food was so healthy and tasty. Zuri gardens incredible, staff so friendly and beach is fab. Stone Town is memorable and stayed at Serena Hotel. Whole trip was paradise thank you Marcha at Audley

Just returned from an amazing trip to Borneo and Malaysia with Audley travel. We like to be fully involved in the planning of our trips and specialist David Walters did a great job finding the experiences that were right for us and putting up with our never ending questions! Once on the trip things went like clockwork leaving us free to concentrate on the experience and not the logistics!

We used Audley to book a trip to Borneo. The attention to detail from our specialists made it a once in a lifetime holiday. Everything was taken care of from the beginning to the end.
The quality of guides used by Audley is second to none and made the trip so special in so many ways.
All the accommodation is top notch, the food incredible, and the people are truly lovely.
I cannot recommend them highly enough and if you have the money it is well worth the investment.

We have just returned from safari in Tanzania, followed by Zanzibar. This is our second trip with Audley and we were very pleased again. Robyn was very knowledgable and helpful from the start, she made great suggestions, listened to what we wanted and curated a perfect, memorable trip for myself, my husband and our teenage boys. Quality of all accommodation was excellent, travel smooth and comfort from knowing Audley were in hand to help if we needed anything. We would definitely return to book another trip - many thanks.

Had a great trip, well put together and organised.

We have just returned from an amazing holiday to Canada. We are so grateful to Alice Wright from Audley Travel for her help and dedication in arranging this special birthday trip. She was patient when I was indecisive in arranging my husband’s 60th birthday trip. We had a few hotels booked, cars and trips arranged and I had a few worries as to whether there would be any issues on arrival to various destinations. I needn’t have worried, every part of the trip flowed seamlessly and this was all down to Alice’s meticulous planning.

Audley organised an excellent family holiday for us in South Africa and Zanzibar. Both Kirsty and Harriet were excellent at listening to our ideas and implementing them. They were friendly and professional, knowledgeable about the various locations, happy to flex the arrangements and make changes where necessary to the proposed itinerary to reflect our particular wishes and needs, and worked very efficiently with us to make it all happen. There were a few communication and other small glitches as the holiday was being put together but nothing major and any issues were quickly addressed and the overall service provided by the team was first-class. One member of our family has a serious peanut allergy which makes some travel daunting. Both Kirsty and Harriet took our concerns very seriously and did an excellent job in discussing the situation with the airlines and hotels/lodges and ensuring that all possible precautions were taken.

The holiday itself worked perfectly - the guest houses in Cape Town and Franschhoek were very good choices for our family and suited us well - perfectly situated, relaxed and comfortably luxurious but with friendly and welcoming atmospheres too. Our safari adventure in Shumbalala, in Thorneybush Reserve/Kruger, was nothing short of spectacular. We had always hoped that this would be the special part of the trip and it was more than we could have hoped for. It is difficult to think of how it could have been better - a very special thank you to the whole team there and to our amazing guide and tracker in particular. The accommodation and atmosphere was great, nothing was too much trouble for anyone, the attention to detail was fantastic and the whole experience felt very personal. Great rooms, wonderful food and incredible game drives. Fantastic all round! Breezes Beach Club in Zanzibar was also a very good choice for us for a few days relaxing on a beach - a lovely hotel in a beautiful location, lots of beach and water activities, good food and friendly and attentive hotel staff.

All of our flights, connections and pick-ups worked well and the local agents working with Audley (New Frontiers, Ilios Travel and ZanTours) were all very good and reliable. The pick-ups were on time, the drivers were friendly, professional and informative and being guided through the airports on arrival was an excellent service and made our lives very easy. The day-long excursion we booked in Cape Town was also great and well organised, with an excellent guide (Justin). The only negative in the whole trip is that we would not want to fly with Precision Air again (from Zanzibar) - they were pretty chaotic, changed our flight times twice in the last 24 hours, and neither the airport process or the flight itself inspired us with any confidence.

Huge thanks to Kirsty and Harriet, and the wider Audley team, for helping us put together a very memorable holiday. It was very well organised, and we loved all of it!

I worked with Lynette, who cared about every aspect of the trip. She took much time to understand our pretty specific needs and worked tirelessly to provide options that would meet our needs and requirements. It was a pleasure to work with Lynette, who took care of all the hassle leaving us to enjoy the trip entirely and without stress.