Autoadditionsnationwide Avis 519

Top level service from Tyrone and his son travelling the country working on moho/caravan upgrades. Just had the Truma Aventa 2 fitted. Quick, neat, cleaned up and gave a great explanation as well.. first class and wish other vendors were as diligent.

Excellent. Really happy with the service provided. Tyrone and his son fitted a two tank Gaslow LPG system for me today along with a Bluetooth sensor. The work was completed quickly and extremely tidily. I watched the whole process and the attention to detail was excellent. At the end I received a thorough explanation to go with the advice I received during the install process. I cannot speak highly enough about this family run business. Communication beforehand was timely and full of information. Thanks so much.

Another great experience with Tyrone and John from Autoadditions Nationwide who fitted VB Semi Air Suspension plus a couple of lighting upgrades….. can’t recommend them enough

Very professional, first class service. Tyrone kept me updated of delays in transit due to inclement weather. Took approximately one hour to install 2 x 11kg Gaslow lpg cylinder system in my Rapido motorhome. Primed, tested and fully explained. No more lugging heavy cylinders.
A 100% recommendation for this firm.

John Briden

Tyrone came to fit a GasLow system to our Pilote motorhome which went without a hitch despite the heavy rain throughout. A very successful install done in 40 minutes! Tyrone was the consummate professional, very polite and very knowledgeable, I sure we’ll be using this company again for more work in the future

Tyrone installed a truma air-conditioning unit to my caravan. From my first enquiry he was very helpful and always answered my messages. I would recommend him for a first choice for all his services.

Bike rack installation and leisure battery/pv array upgrade. Tyrone and his team are meticulous. High quality supplied equipment is matched by excellent work ethic. Superb after sales support and great communication.

Thank you to Tyrone for installing an inverter and an AC unit in my motorhome.
He's a consummate professional.
Answered all my queries promptly and clearly.
I shall be engaging his services again in the near future for another upgrade.
I truly recommend him if you require any work done on your motorhome or caravan.

Excellent service and great communication from Tyrone. Would definitely recommend him to friends and family.

Tyrone is a real professional, the quality of his workmanship is superb. Only took him just over an hour to fit a Truma Aventa Compact a/c unit to our Elddis CV20. He then gave us a full demo of how to use it and the do's & don'ts. Would definitely recommend Auto Additions and Tyrone to anyone wanting extras on their van.

Tyrone arrived to fit an air con unit, Excellent service , fitted in no time at all, clean tidy job and a good price too, 👍

This is the second time of using Tyrone and there team they fitted air con a couple of years ago and now have just fitted the M-level to my motorhome at my address at a very convenient time to us so very happy with the install and the product so once again thank very much too all the team at auto additions 👍👍👍

Initially I found it difficult to speak with anyone about my order for over a week which is the reason for 4 stars and website states 1-3 days delivery. I then received a message telling me my order had finally been dispatched and I can say that it was packaged really well and had saved a few quid compared to other sellers.

Tyrone with colleague came today to fit 2 roof windows, quick and neat. So much more light compare to the previous style. Excellent job, very informative regarding a further enquiry. Thank you.

We have had a M Level automatic leveling system fitted to our motorhome by Auto additions the fitters turned up on time did a great job could not be happier, would recommend this company to anyone thanks again

Tyrone turned up this morning on time and got straight on with fitting Truma air con made a excellent job very clean and tidy run through how it all worked told me what to do and what not to do very friendly and professional would definitely use again

Great price. Flexible fitting date. Good communication , quality workmanship

Tyrone fitted a truma AC unit today and the work was excellent. Took care and time to install the unit and then to demonstrate its functions. Highly recommend them for any services they offer as it's rare these days to meet such a Highly skilled and caring engineer.

This was the third job I have commissioned from Auto Additions, this time a complete Gaslow 11kg system for my new van. Installation was very efficient as usual and Tyrone explained complete operation. Would always recommend. A pleasure to deal with.

DO NOT USE THIS COMPANY !!

We had a a Gaslo system fitted by Tyrone wish we hadn’t.
My Husband was quite poorly when overcome with Carbon monoxide from a gas leak from the system he had fitted. We were left with no gas all over Christmas until we could get it booked into another Dealership to look at the leak for us. We have sold our house and currently living in the Motorhome whilst travelling which Tyrone was aware of . We had to pay a further £472.00 on top of what we had paid Tyrone.
We purchased through PayPal who have asked Tyrone to send me a refund however he has ignored them. Tyrone told me to take it to someone else to get it looked at and knows full well that if I did this PayPal wouldn’t refund me !!

I understand from Tyrone’s point of view his argument is he feels that the independent Gaslo installer has charged too much to fix his dangerous work and that he feels that they should have changed a brass connector for £15 but I am just the customer stuck in the middle here back tracking now after telling me to take it to another Gaslo installer as we were on in Ireland over the Christmas period and into the New Year .

I’m sure he has lots of happy customers however I am not happy with his service.

Tyrone hasn’t attempted to pay me back me back the money I had to pay to make his work safe even though I have sent him the bill via WhatsApp.
He has not once said he is sorry and still not contacted me regarding the bill to fix his Dangerous work !!

I would swear in front of a judge that all I have said above is the truth and I have evidence to prove it.
You had to return on 3 attempts because you had fitted the regulator upside down not minor details but the system wouldn’t work. We had to send pictures of your work to Truma in Derbyshire who confirmed this. On one occasion you brought the wrong regulator with you !!
Correct I did agree that the gas system seemed to be working however it then began to leak after being filled and Gaslo confirmed with me that the brass part that causes this only becomes faulty when fitted incorrectly and same again I have this in writing. ( I am happy for all my reports to shared )
Obviously I was very stressed when we are being poisoned with Carbon Monoxide when we use the gas system you fitted.
I’m sure you have good reviews as I said before Tyrone however Carl from gaslo based in Loughborough did not inspect your work it was Thompson Leisure in Dromore Northern Ireland about an hour from where we were staying at the time.PayPal could not take my claim for compensation any further because I had taken our Gaslo system in our brand new Motorhome to be looked at somewhere else as I needed a safe gas system whilst living in my motorhome and travelling .
You spoke to the Dealership Thompson Leisure on numerous occasions on the day we took our motorhome to be fixed and you received the bill before we left the Dealership on WhatsApp straight away but you were annoyed that they were not able to just tighten up your gas system it all needed to be taken out, parts replaced and relocated to sort the Gas system out at a cost of £470.
You are correct we found your company having had a problem with a leaky awning rail however this is nothing compared to you nearly killing my Husband with a leaky Gas system.
No I’m not trying to ruin your business you have left me with no other alternative other than to leave you this review on social media if you had been honest and admitted that on this occasion you had let the customer down and been accountable to resolve the matter it wouldn’t have come to this !!
We found it strange that on the day of installation you scanned the top of my Husband’s phone with a QR code asking him to leave a review this was even before the gas bottles had been filled with LPG gas and the system tested by us !!
Obviously I am considering pursuing you through the small claims court.