The LED bulbs work exactly as described and seem to be very well made. They are much brighter than the OEM halogen bulbs. If I don’t post an update, you can assume they’re still working.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Voir plus
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Voir plus
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd
Coordonnées de contact
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Royaume-Uni
- 0330 1359 545
- www.autobulbsdirect.co.uk
3,7
Moyen
330 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Consistently reliable, plenty of stock, easy to buy, fast and safe delivery
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and stock. Fast delivery and well packaged. Great prices. I hope these guys continue for years and years as I will continue to be a regular customer. They are always on my to-do list when planning a driving holiday or before a service or MOT.
5 juillet 2023
Avis spontané
Marks on brand new Number Plate - refuse to replace
Ordered a set of number plates from them. When they arrived, one had a mark 'built' into it. It wasn't huge. But, when you buy something brand new, you'd expect it to be free from any blemishes. They refused to change the one affected plate because "it didn't affect the lettering"... So I cancelled the entire order within 14 days of delivery, as per Consumer Rights Act 2015, and returned the plates. They again refused to refund me. So instigated a Visa Debit Card Chargeback via my bank. Just got an email confirming that the money has been refunded to my account by Visa. I didn't get a refund for the return postage, as the law requires. So I am a little out of pocket... But at least this company hasn't got my original money. They'll probably respond with some nonsense about it being a 'custom order' because it's a number plate. It DOES NOT MATTER. In law a defect is a defect. irrespective of being a custom order or not. Their own terms and conditions state they would replace or refund if there was a defect!!! In my experience, they are UNTRUSTWORTHY & UNRELIABLE!
UPDATE: As expected, they responded with the usual explanation... This time attempting to make the blemish even smaller than it was. Ignoring the fact that they have already accepted it was a defect in the emails to me and in their response to this review. However, what appears to elude them, is that VISA, independent in this, looked at the evidence - including PHOTO'S - showing it to be far larger than they are now stating! And VISA decided I was in the right and ABD were in the wrong! Some people just cannot accept LOSING!
Based on my experience. It is possible that if you have an issue, they will ignore UK Consumer Law and not refund you or reimburse you for returning the defective item - as they may lawfully be required to do!
Buyer Beware!!!
30 mai 2023
Avis spontané
Réponse de ABD.co.uk
I'm very sorry to hear you are unhappy with your order. Unfortunately the very very small blemish that is not affecting the lettering or the use of the plates does not constitute a defect. As these are number plates and not resalable, we cannot offer refunds or replacements.
We have not seen any chargeback for your order, but we are nonetheless pleased you have a resolution.
UPDATE: The blemish in question is less than 0.5mm in size (as measured by a micrometre) and away from any lettering, therefore this does not constitute as a defect. Due to the process of printing number plates, tiny blemishes like this are possible and unavoidable. To reprint every plate that has a blemish as small as this would not be feasible. Once again we are sorry you are unhappy with your order but are glad you achieved a resolution.
ALL consumer laws have been followed and abided by in line with this being a custom product and therefore not returnable or refundable.
VISA do not govern consumer law. They have not processed a chargeback for this order so if they've refunded your money, this has been done independently within their own customer policies and without any involvement from us. They also have no authority on knowing or deciding what does or does not constitute a defect on a number plate. That can only be governed by the DVLA who set the standards. Your plate met all required standards for a fully valid and legal number plate.
Once again, we are sorry you were not happy with your order and wish you well.
Excellent customer service and easy…
Excellent customer service and easy return and exchange service. Definitely will use again
2 juillet 2023
Easy to deal with
Easy to deal with, had an issue with one of the parts, got in touch with them and the matter was resolved quickly.Would recommend.
2 juillet 2023
easy to order and quick delivery would…
easy to order and quick delivery would certainly order again.
2 juillet 2023
Good product and Service
Products just as described, fair price, decent delivery charge and timescale.
2 juillet 2023
Easy ordering process
Easy ordering process, good value deals, shipping time reasonable and everything works. No complaints.
2 juillet 2023
Very swift service and delivery
Very swift service and delivery. Good communication. Happy all round and would recommend.
2 juillet 2023
581 LED Indicator Bulbs
Bought some 581 LED Indicator bulbs for my mk4 Ford Focus.
I had previously installed some chromed halogen bulbs from another retailer and was massively disappointed with these and their weak yellow light that had me convinced that someone would say they didn't see me signal in bright sunlight.
ABD offered a range of LED bulbs compatible with my model and whilst I was worried that my car would show a CANbus error or suffer from hyperflashing, I bought from ABD as they seemed to offer good aftersales help.
Well, I am glad I didn't need to return the bulbs as they fitted perfectly, no error messages and a bright, orange light that was more noticeable in daylight and at night and as the bulb fitting itself was metal it looked great through my clear indicator lenses when not illuminated unlike the original orange halogen bulbs.
Fast shipping as well.
1 juillet 2023
Avis spontané
Only dealer who had what I needed
Everything about my decision to purchase was really easy, they are the only dealers to have what I needed, I totally recommend this dealer for prompt delivery and quality merchandise
4 juin 2023
Very good experience on ordering from…
Very good experience on ordering from the website to a very quiet delivery.
31 mai 2023
Top service
Really helpful site. Led me straight to lamps I needed for my custom.
Work much better than old ones as well.
31 mai 2023
First class exchange service when it was my error!!
Second time I have ordered headlight bulbs, foolishly being old and grey I ordered the wrong type, correct replacements arrived within 3 days with zero extra charge, fantastic service, highly recommended and will definitely use again - thank you!!
26 mai 2023
Avis spontané
Great price and prompt delivery
1 mai 2023
Good quality product just needed fine…
Good quality product just needed fine tuning to get a perfect fit
1 mai 2023
Excellent customer service
Excellent customer service, I would certainly recommend this company.
8 mai 2023
Components are well made/Instructions poor
Components are well made. Directions are woeful. There are no resources online, be they YouTube videos or additional manuals. The instructions are a poor afterthought. The connectors bear no relation to my car (a VW polo with an H4 headlamp).
I hope things improve but I have had to take many pictures and write a detailed email explaining the issues. So far from a plug and play solution as you could be!
I want to spend my time on other things. It is a utilitarian purchase and I am not an enthusiast with loads of time to devote.
1 mai 2023
Réponse de ABD.co.uk
Hi
Thank you for your detailed review. The customer service team have received your email and images and will respond with more detailed instructions for you.
We are working on an updated instruction booklet for this product, and we will be producing some new video instructions too.
We are very sorry for the inconvenience but rest assured we are here to help you get everything set up as soon as possible for you.
Kind regards
ABD Team
Got what I paid for quickly.
1 mai 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.