Avalore Jewelry Avis 2

I purchased four products from this company and was noticed the jewelry tarnished and turned my finger green in 4 days. When I reached out to return they said it is not policy although they never listed that online. They then offered a 30% refund but ended up refunding less that 10%. Awful communication and a scam company. I am reporting them to the bank.

5/9/26 UPDATE: Just wanted to share the rest of the story on this return debacle: After much dialogue I finally received the written instruction for returning the jewelry. Couple of points to emphasize:
1. Their ad claims each piece is handmade and implies it’s made by them in the US. WRONG; it’s made in China and all returns must go back to China
2. They instruct their clients to commit a federal crime! Their written instruction to me was to claim no more than $5 per item and a likewise nominal price for the overall value of the packaged jewelry. This was to avoid paying additional taxation for customs and or tariffs. I was stunned This is a federal crime called tax evasion and is prosecutable and subject to prison time. It doesn’t matter the value of the items you are underestimating the crime is that you are intentionally doing it. I can’t believe a company that is reputable would tell in writing their clients to commit a federal crime it is just dispicable.
Don’t purchase from them no matter how good it looks on the screen remember they us A.I. to enhance their photos, they don’t honor their return policy and worst of all they instruct you to commit a crime. Good Grief!

Be careful before placing an order! After much consideration, researching reviews and reading their return policy I selected 4 pieces I really loved. Shipping was fairly quick and I was appreciative of that. However, that was the end of me being satisfied. Of the 4 items I chose only the earrings were of good quality. The other 3 items did not resemble the online photos or descriptions in the least. The bracelet gold toned and stated to be gold plated is weird orangy -yellow that is clearly fake and the detail in the “diamonds” was completely missing it looks awful!. The gold colored ring that had intricate weaving rimmed on each side of the band with “diamonds” looks like lumpy gold colored metal, the 3rd piece which a wedding set is just gaudy, and the solitaire protrudes so far out it looks out of balance. The only saving grace were the earring that are gold tone and have baguette “diamonds” looks very nice. This is the piece of jewelry they often use in their ads. So being very disappointed I contacted customer support as instructed by their return policy to initiate the process of return/refund. I have been in back and forth emails with them for several days. Provided them requested pics of packaging, and individual items. Their response is that they ONLY do returns with damaged items which is NOT what their return policy states. I usually don’t write disparaging reviews but people need to be aware this is not an honest or reputable vendor and you would be better served not purchasing anything from Avalore Jewelry. I sent them a copy of their return policy and requested they address the issue and resolve my return / refund request . . I am still waiting. If I don’t have an response by the end of the week I will dispute this charge on my credit card. Save yourself the grief and do NOT purchase from this vendor unless you are willing to pay for and live with very poor quality junk jewelry that drugs stores wouldn’t sell.