Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... Voir plus

Noté 5 sur 5 étoiles

Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... Voir plus

Noté 2 sur 5 étoiles

No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. Magasin pour enfants

Écrit par l'entreprise

London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(275)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pram purchase

We made an in-store visit where the staff was very helpful and knowledgeable and made the purchase via the website. Everything was smooth with regular updates on their side regarding delivery date and speedy delivery. Very happy , will shop again.

13 juin 2024
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Réponse de Baby Nest

Thank you for your lovely review and we're all really happy to read your postive comments about your store experience and glad all the items you ordered arrived switfly. Look forward to hearing from you again :)

Noté 4 sur 5 étoiles

The correspondence from baby nest…

The correspondence from baby nest was brilliant. Amir would respond to every email rapidly so I felt informed. I was a bit disappointed as there had been a delay to my order which meant the pram was late arriving to me by 4 weeks so I was starting to panic as I am getting close to my due date. However, the pram arrived and we are happy with it and I am grateful for Amir responding me like he did.

6 juin 2024
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Réponse de Baby Nest

Thank you Sarah for taking the time to write this review. We know there was delays which is always regretful and really appreciate your patience during this important purchase.

Noté 5 sur 5 étoiles

Very happy with this bath

Very happy with the quality and performance of the product apart the small issue of the catch, which isn’t really a problem at all. So more than happy.

24 mai 2024
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Réponse de Baby Nest

Thank you for your positive review and happy that you liked the bath :)

Noté 5 sur 5 étoiles

Great products and very fast and…

Great products and very fast and efficient delivery. We accidentally ordered an incorrect add-on for the pram we purchased, but received a phone-call straight away and they sorted it before they sent our order. Would recommend.

28 mai 2024
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Réponse de Baby Nest

Thank you Matt for your positive review and reccomednation. We're glad to be of help with this order.

Noté 4 sur 5 étoiles

I was pleased to find a better deal…

I was pleased to find a better deal with this website only there were some issues with the initial delivery of my order but at the end all was sorted. I did find it more useful and professional the customer service through the phone rather than email.

17 mai 2024
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Réponse de Baby Nest

Thank you Ana for your kind comments and patience in bearing with us.

Noté 5 sur 5 étoiles

Great service

Competitive price, excellent communication (although emails went to my junk so I missed some of them!), checked in regularly about delivery and great product. Would use again.

16 mai 2024
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Réponse de Baby Nest

Thank you Jo for your lovely review. We hope to see you again

Noté 5 sur 5 étoiles

Flexible and great customer service

The pushchair we'd ordered needed to be ordered from the manufacturer and was going to be delayed 2 months. Amir at babynest reached out to me via email to let me know. We needed the pushchair quickly for an upcoming holiday so they allowed me to switch the colour to one they had available and the pushchair arrived promptly! Really appreciate the due diligence by the team and very happy with the price/purchase.

8 mai 2024
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Réponse de Baby Nest

Thank you so much Krupa for your lovely review. We are very happy to hear your comments and glad we could meet your expectations.

Noté 5 sur 5 étoiles

Best price and brilliant delivery

Best price around for the icandy travel system we purchased with an extra 10% off. Ordered Sunday evening and arrived Tuesday!

13 mai 2024
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Réponse de Baby Nest

Thank you Holly for your reivew and glad that we could get the bundle to you in a quick time and happy with the price. Enjoy using the iCandy Peach.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery and updates.
Pushchair is perfect

6 mai 2024
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Réponse de Baby Nest

Hello Stacey,

Thank you for your review and comments.

We're glad you like the pushchair.

Noté 5 sur 5 étoiles

Quick reply to my query.

Quick reply to my query.
Quick and easy ordering system, delivered 2 days later, brilliant!!

7 mai 2024
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Réponse de Baby Nest

Thank you so much for your review. Hope we can help again in the future

Noté 5 sur 5 étoiles

Julie

I love baby nest brought the Stokke cot very good quality and fast delivery also great shop for prams, car seats would recommend online or go to the shop now paying for the icandy twin buggy. 10 out of 10 customer service.

9 mai 2024
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Réponse de Baby Nest

Thank you Julie for your reccomendation and positive comments. We appreciate your custom and hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service and communication

Excellent service and communication. Ordered from this company for the first and delighted witch theist service. Purchased a SnuzPod Studio Bundle which was out of stock with many suppliers. Having had poor experiences with other suppliers on previous purchases for my expectant daughter, I used the chat facility to check stock as only 1 showing- and was immediate response from a real person not a chatbox! Placed my order and was connected soon after by the company to check confirm delivery as was having shipped elsewhere. In my opinion this company goes the extra mile and would recommend them to others.

3 mai 2024
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Réponse de Baby Nest

Thank you Margaret for your thoughtful and kind review. We are glad that we we're able to get the Studio in the colour you wanted. We try our best to communicate with all customer as quick as we can and it's lovely to read the feedback you made.

Noté 2 sur 5 étoiles

Received wrong item

Received wrong item

23 avril 2024
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Réponse de Baby Nest

Hello Claire,

Thank you for your review.

We're sorry the wrong item was sent, however, this has since been rectified. Thank you for your patience with receipt of the correct item.

Noté 5 sur 5 étoiles

The speediest delivery I could have…

The speediest delivery I could have asked for, especially when delivery was free!

15 avril 2024
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Réponse de Baby Nest

Thank you Philippa for your review and happy to hear that it arrived quickly.

Noté 5 sur 5 étoiles

Customer service the best!

The product is perfect. Delivery fast. And customer service is excellent! Didn’t expect such service! 5 stars!

12 avril 2024
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Réponse de Baby Nest

Thank you for your review and glad to hear we exceeded your expectations

Noté 5 sur 5 étoiles

Great service

Order arrived earlier than expected, great service

10 avril 2024
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Réponse de Baby Nest

Thank you so much for your custom and glad the order arrived earlier than expected.

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