Band Shoppe Avis 

5 052
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On the BandShoppe site I found what I needed very quickly. The pricing was clear and resonable. Shipping options, too, were presented quickly and I could choose this option as it fit my need and b... Voir plus

Noté 2 sur 5 étoiles

It was pretty bad, I can't tell who's fault was it but the delivery was late, and it cause me a terrible stress. Not only that we didn't get the items late but it cost me out of pocket expense. It is... Voir plus

Noté 5 sur 5 étoiles

I was able to find what I was looking for easily. My son is in the High School Marching Band and also joins the color guard team for their winter competitions. He has been slowly acquiring the equipme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were easy to work with. They can definitely work on being a little more clear when they send the shipping confirmation/info...as I thought they forgot to send me the gloves (which were shipped se... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin d'uniformes

Écrit par l'entreprise

Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.

Band Shoppe

Écrit par l'entreprise

Your one-stop-shop for everything Marching Band
Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(5 052)

542 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Just needed band stuff for my kids

Just needed band stuff for my kids. Good selection. Website needs improvement. Just being honest

25 août 2026
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Réponse de Band Shoppe

Thank you for your honest feedback. We're glad you found a good selection of band items for your kids. We also appreciate your comments. Amanda - Customer Care Team

Noté 2 sur 5 étoiles

I didn’t receive a confirmation about…

I didn’t receive a confirmation about my order. And I can’t track it. I received one email saying my order didn’t go through. Then receive another email that my order was received. I have no confirmation. Just an Order BS10184910 that I can’t use.

19 août 2026
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Réponse de Band Shoppe

Thank you for your review. Your original order did not process due to an address verification issue. Once the address was corrected, the order was successfully processed.
Because this item ships directly from Dinkle, automated tracking emails are not available. Please feel free to contact us anytime for a status update, and we'll be happy to assist. Amanda - Customer Care Team

Noté 3 sur 5 étoiles

$20 to ship two pairs of gloves is…

$20 to ship two pairs of gloves is ridiculous.

23 août 2026
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Réponse de Band Shoppe

We appreciate your feedback. Shipping and handling costs are based on current carrier rates and are not included in the price of our products. Thank you for your business. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

It was fine except the shipping price…

It was fine except the shipping price was rather high. I know there is not much you can do about that.

24 août 2026
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Réponse de Band Shoppe

Thank you for sharing your concerns. We strive to keep product prices competitive, with shipping and handling charged separately based on the carrier's rates. We appreciate your input. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Fast and on time

Fast and on time.
No issues ordering

11 juillet 2026
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Réponse de Band Shoppe

We're happy to hear that your order arrived quickly and that the ordering process was smooth. We appreciate your positive feedback! Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Does not give me a date or at least a…

Does not give me a date or at least a estimate date my items will arrive

23 août 2026
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Réponse de Band Shoppe

Copilot said:

Thank you for your feedback. As mentioned in my earlier email, your order was recently placed and is currently in processing. Our standard processing time is 1-3 business days, and you will receive tracking information as soon as the order ships. Because the order has not yet shipped, we are unable to provide a delivery date at this time. We appreciate your patience and understanding. Amanda - Customer Care Team

Noté 3 sur 5 étoiles

shipping cost is really high ...

shipping cost is really high .... $20 for a pair of shoes that weigh less than 5lbs.

23 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping charges into our product pricing, so shipping is listed separately based on carrier rates. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

The shipping cost

The shipping cost is excessive. It's way more than the shoe.

1 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping expenses into our product pricing, so those costs are charged separately based on carrier rates. We appreciate your business. Amanda - Customer Care Team

Noté 1 sur 5 étoiles
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Réponse de Band Shoppe

Thank you for your feedback. We understand shipping costs can be frustrating. Shipping charges are based on carrier rates and are kept separate from our product pricing rather than being built into the cost of the item. We appreciate your business and your comments. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Easy to order from.

Easy to order from.

22 août 2026
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Réponse de Band Shoppe

We are so happy to hear that you found our ordering process easy. We appreciate your positive feedback! Amanda - Customer Care Team

Noté 2 sur 5 étoiles

Shipping cost is ridiculous.

Shipping cost is ridiculous.

21 août 2026
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Réponse de Band Shoppe

Thank you for sharing your thoughts. We know shipping charges can be frustrating, and we work to keep product prices as low as possible rather than including those costs in the item price. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

Easy ordering!

22 août 2026
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Réponse de Band Shoppe

Thank you for your review. We're happy to hear that the ordering process is easy. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Excelente 👌

Excelente 👌

22 août 2026
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Réponse de Band Shoppe

Thank you for your wonderful review. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Shipping is absolutely insane

Shipping is absolutely insane. $15 to ship a $12, tiny, and less then 1/2 lb item is robbery. Do better.

21 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping costs into our product pricing, so shipping and handling charges are applied separately at checkout. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Good quality

Good quality, good fit.

9 juillet 2026
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Réponse de Band Shoppe

We are so glad to hear that you are happy with the quality and fit of your purchase. We appreciate your positive feedback! Amanda - Customer Care Team

Noté 4 sur 5 étoiles

I would like to have a way to save an…

I would like to have a way to save an order built by color guard director and have it be sent to the booster Treasurer.

21 août 2026
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Réponse de Band Shoppe

We appreciate your feedback regarding the order saving and sharing feature. We understand the need for streamlined communication between directors and treasurers. We are always working to improve our platform. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Nothing went wrong

Nothing went wrong, just asked for a discount on a $300 personal order. And there wasn’t any nor was the agent willing to ask a supervisor if you could at least wave a $20 minimum fee purchase fee. I just found it od. I guess yall have enough business. However I still placed an order even though I could get all items off of Amazon and at least get back 6% in rewards

21 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand your disappointment regarding discounts and minimum order fees. Our pricing and policies are applied consistently to all customers, and while we aren't always able to offer exceptions, we appreciate you choosing to place your order with us. Thank you for your business. Amanda - Customer Care Team

Noté 4 sur 5 étoiles

Great products

Great products. Good quality. Ordered two pairs of marching shoes for my two kids in marching band.

I wish shipping costs were lower, because if you are only ordering one or two items, they add a lot to the total cost.

20 août 2026
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Réponse de Band Shoppe

We're so glad to hear your kids are enjoying their marching shoes and that you appreciate the quality of our products. Thank you for your feedback. Amanda - Customer Care Team

Noté 5 sur 5 étoiles

Very easy to navigate through the site…

Very easy to navigate through the site and easy to order thank you, my daughter should be very pleased with great craftsmanship that she will use for band color guard.

20 août 2026
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Réponse de Band Shoppe

We're so happy to hear that navigating our site and ordering was easy for you! We hope your daughter loves the craftsmanship for her color guard. Amanda - Customer Care Team

Noté 1 sur 5 étoiles

Shipping prices are outrageous and…

Shipping prices are outrageous and price gauging. We try to put our kids through band and you are charging a 50% markup for shipping. Just awful.

19 août 2026
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Réponse de Band Shoppe

Thank you for your feedback. We understand that shipping costs can be frustrating. We do not build shipping expenses into our product pricing, so they are charged separately based on carrier rates and handling costs. We appreciate your comments. Amanda - Customer Care Team

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