BASI Avis 

Top notch service.

From the initial call for a quote all the way to boiler installation; all I can say is that it has been an absolute treat to have punctual, polite and hard working people to install my new boiler.
Reliable workmen in this day and age is hard to find and I’m glad I went with basi because of the service, time management and quality of product.

The two chaps that came to install my new boiler are an assets to the organisation (bob and Stuart). Truly knew what they were doing and got on with the job straight away.

The new boiler was installed in an awkward small cupboard and they managed to do it without fuss.

Carpets were protected, mess cleaned and a thorough inspection done the boiler, radiators and gas fire.

Brilliant; would definitely recommend.

Sanna

Fantastic service. Highly recommend Basi. Polite, hard-working , nothing too much trouble. I wouldn't use any other company for central-heating or bathroom installations.

great company, great experience using them for my boiler and central heating installation and subsequent boiler inspections. I would recommend to a friend.

Great! I was impressed with the speed of response - Chris the friendly and knowledgeable surveyor was round on the Saturday and we had the boiler fitted on the Wednesday! The fitters did a good job and we've been really happy with the shiny new boiler and replacement radiator we asked for. Only bad point was some tidying was not done - hand prints, oil stains, etc. Happy with the price too!

I recently had a full new central heating heating system fitted and had an excellent experience.

The engineers (Lewis and Zack) did an exceptional job of the house. Our house has laminate flooring, an unusual layout and is fully lived in with lodgers and a rental room, so I was aware it might be a tricky job and was nervous about how the house might look afterward... I had no need to be. Lewis and Zack clearly took a great deal of care in the job they did and made sure the house was kept as tidy and good looking as possible throughout - even working on specific rooms at my request before others to minimise disruption for guests. Several obstacles cropped up during the work, but each time they were dealt with professionally and in a way that minimised any negative impact on the house (even if it meant them doing more work!) - and Lewis kept me informed and offered options of solutions where possible. I had expected at the end of the work to maybe have to fill in a couple of cracks or cover a few bits over after they had finished the work (a couple of other quotes I got explained I might need to do a bit of plastering here and there, after the job), but they tidied everything up impeccably, and the whole job looks fantastic. Really cannot praise them enough.

Chris the surveyor did an excellent job with answering several of my questions beforehand, making himself available by phone and kindly returning to the house for a second visit to go through things again for the benefit of my partner.

The office support given by Gareth and others was equally excellent, helping sort out ongoing queries throughout.

All in all I am incredibly impressed with both the work that has been done and the friendliness and responsiveness of the staff throughout. A huge thanks goes to Lewis and Zack for the fantastic job they have done, as well as the BASI team for the help throughout. It made what could have been a stressful experience very easy and I have no hesitation in recommending them.

Absolutely Outstanding Service!
I chose BASI to remove my old cylinder and water tank and replace with a combi boiler and although they were not the cheapest of the three quotes i got, i got a great feeling that they would do a really good job right from the start. This was a big and expensive job and i knew i needed to find someone who i could trust to get it right.
The engineers Lewis and Zack called to say they were on the way and when they arrived they got through the job so quickly and left the house absolutely spotless, along with doing a few extra jobs for me whilst they were there and all with a smile on their faces!
If you are looking for an honest, reliable, and high quality service, look no further.

BASI boiler fitting and servicing.
It’s been a couple of years since BASI installed a new boiler however their professionalism is second to none. After quotes fro British Gas at a whopping £3,700, BASI came in at under half that amount. They continue to service my boiler yearly and I can’t recommend them enough. No dodgy person turning up at your door as BASI email you a pic of the technician assisgned. Plus you get a courtesy call 30-60 mins before, so you can still be out and about instead of being stuck in all morning or afternoon

Very efficient,polite and business-like. Very impressed and will continue to use this company when required.

Fantastic service from initial survey to installation. Lewis and Zack were very professional and did a great job installing the boiler and cleaning up afterwards.

First of all this is a great company, the customer service from Gareth was great and the 2 workers (Lewis and Zack) were amazing and professional at their jobs. They recently fitted my boiler and central heating and was done to the top standard. Thank you very much

11th June had a new boiler fitted by Lewis and Zach who work for Basi heating.
Two very polite guys who were chatty helpful tidy and considerate throughout the job a credit to Basi heating. Would recommend to anyone.

One of the best service received. Engineers Lewis, Zack and Paul from Basic Heating provided and delivered a superb boiler installation, they were very polite and explained what they were doing and answered all queries and questions, they showed and explained a thorough instructions on operating the new boiler, and didn't rush the job. The installation was very neat and placed were asked. All three engineers were very professional and cleaned up as they worked. Definitely recommend Basic Heating, and huge thanks to Lewis, Zack and Paul.

Excellent service from Lewis and Zack, following a swift and efficient installation they then went out of their way to make sure we were satisfied with their work, even coming back on their own time a few days later to fix something they weren't happy with! Fully recommended!

Very happy with the service & support. Mr Billy Singh was extremely helpful,

Ben and callm were fantastic and did a great job on my en-suite and left the area very clean and tidy every day and kept me informed through out quality service would definitely recommend using them.

Ben and Callum did a great job on my loft bathroom, even with all the constraints we had with the size and space, Ben did a great job with advising and designing the bathroom. Would highly recommend them!

I would like to share a fitting of my new boiler!first chris the surveyor...fantastic team that come out bob and uncle spud!! intially started off installing the boiler and radiators.. then came andy and alex to save the day!!!excellent work even put my unit back that fits around the boiler!!highley recommended!! Hope the aftercare is as good!!!

Polite engineer good service by all polite staff

Andy and Alex came to fit a new boiler and install a new and much needed radiator in our kitchen. Not only were they lovely guys, very respectful and friendly, they did a fantastic job too. The were super clean and tidy and I'm delighted with my new boiler. I couldn't recommend them more.