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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

Luxury comfort essentials to help you wind down well.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Outstanding bedding to make any bed feel luxurious.

I have been buying Bedfolks bedding since their very early days. The quality is outstanding. It lasts for years with no fading and no coming apart at the seams. It’s great to see a variety of colours now as well as the introduction of linen, however, I found this to be a bit too pricey for me. The Luxe range is simply divine in the summer, it’s so light and soft. I have just ordered a new set and I can’t wait for it to arrive.

30 août 2025
Avis spontané
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Réponse : Bedfolk

Hi KG,

Thank you so much for your fantastic comments on our products. We're so happy that you've been so pleased with our bedding and we thank you for kind and positive review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Stunning Items

I got several items from this company — all beautifully packaged, amazing quality, and they look stunning.

26 août 2025
Avis spontané
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Réponse : Bedfolk

Hi Agnes

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 1 sur 5 étoiles

My Bedfolk experience

Wanted to share my experience of my Bedfolk bedding which I feel could be useful to potential new buyers. In short and what I don’t think it mentions on the website is the bedding is expected to be good for at least 3 years. After 3 years ours started wearing thread bare as you can see in these pictures. I also alternate my bedding with 2 other sets so it’s not always used. Make your own mind up but personally I think if someone had told me that for that premium price it’ll last 3 years I would have thought twice!

18 août 2025
Avis spontané
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Réponse : Bedfolk

Hi James,

Thank you for your review.

We are naturally very sorry that the bedding has not lasted as long as you expected. Customer satisfaction is of the utmost importance to us.

As per our advice when you contacted us, there are many variables that will affect the longevity of our linen, from ensuring our Care Guide is followed, including specific washing and drying advice, to hair and skin products used, and general product care. As your bedding is almost 4 years old, it is very difficult for our Product and Quality teams to ascertain and conclude product fault at this stage, and we are confident that while linen can and should last longer than 3 years, especially if not used daily, that there is no product fault on this occasion.

Linen, as a 100% natural product, will have a natural lifespan, and won't necessarily last quite as long as cheaper bedding made with or including synthetic materials.

All of this said, we get very little feedback about our linen expiring prematurely or any perceived lack of reasonable longevity. We're very happy with our high quality offering, as well as the excellent feedback we generally receive for it.

We do of course want all of our customers to be pleased with their purchases, and we really appreciate your custom, as well as your contact with us on this matter. This is why our offer of a discount is still open. Please do feel free to get back to us at customercare@bedfolk.com if you wish to discuss further.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Noté 5 sur 5 étoiles

Exceeded My Expectations!

I’m very impressed with the linen products I received. The quality is excellent — soft, breathable, and beautifully made. The packaging was also thoughtfully done, adding a nice touch to the whole experience.

Overall, it exceeded my expectations.

9 août 2025
Avis spontané
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Réponse : Bedfolk

Hi Costa

Thank you so much for your lovely review! So glad to hear that we exceeded your expectations with our products and the whole experience shopping with us.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Noté 5 sur 5 étoiles

Happy with my order

The order process was easy, everything was delivered really fast and the products are top quality.

18 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi there,

Thank you so much for your lovely review! Sp glad you were happy with our products and the overall shopping experience with us!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Great Quality of Products

I was impressed with the quality of your products, also the professionalism of your company, I absolutely love your products that I purchased and will continue to be buying more.

31 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Alison,

Thank you so much for your kind review. We're so pleased that we impressed you with our product quality and professionalism. Look forward to see you again and do reach out to us at customercare@bedfolk.com if you need any info or advice about anything in our collection.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Noté 5 sur 5 étoiles

Bed linen purchase.

Bed linen purchase.
The colour was just what i hoped for and the quality of the linen was lovely. Very happy with my purchase

12 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Eva,

So glad you're happy with the colour and quality of our linen and that you're so pleased with your purchase. Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Noté 5 sur 5 étoiles

A perfect fit

I needed some pillowcases for a new king size pillow and Bedfolk had a great selection. Soft, smooth and a perfect fit, I got two pairs of the relaxed cotton king size pillowcases, one pair in ink grey and one pair in snow white. In combination with my pillow, they make for a super comfortable night’s sleep. I initially ordered a pair in the wrong size by mistake (be careful when clicking between the colour, opening and sizing options as the sizing can default back to standard) but returning them for a refund proved simple enough. The mistake did cost me the price of the initial delivery though. Still, I’m very happy with the pillowcases which are absolutely tip-top.

17 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

beautiful dressing gown

Ordered a beautiful dressing gown for a present for my husband and it’s so soft and comfy. It’s very generously sized and came nicely packaged in recyclable paper. I’m thinking of buying one for myself. Great service and a lovely product.

14 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Lilian,

Thank you so much for your lovely review and kind words about our products and packaging. Also fantastic that you love the dressing gown so much you're considering one for yourself!

Thank you so much once again!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Beautiful quality products!

Couldn’t be more pleased with my purchases, beautiful quality products, beautifully packaged, wouldn’t hesitate in recommending Bedfolk.

7 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Scottie,

Thank you so much for your fantastic review! Very glad you're so pleased with your purchases and the quality of our products and packaging.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Noté 5 sur 5 étoiles

I came across Bedfolk while googling…

I came across Bedfolk while googling online end of June and I have just received my 5th order from them and its only July!:) I am totally hooked. The quality is just sooooo amazing, from the towels, linen and relaxed cotton but my absolute favourite is the rose quilt, so silky soft. Great customer service as well, I highly recommend

15 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Maria,

Thank you so much for your fantastic review! We're so happy you found us and five orders in a matter of a few weeks is very impressive!

We're delighted you're so happy with the high quaility of our products and commitment to great customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Fantastic Products and Customer Service that stands out

I don't usually take the time to do reviews about companies. But my experience with Bedfolk has always been fantastic.

Firstly, the products. The quality of the products is simply fantastic. It's hotel quality, and if you're really looking to add the luxury feel to a bedroom and enchance the design with beautiful colours - this is definitely the one. Also - a big selling point for us was we really found it hard to find superking size pillow cases which Bedfolk do. So I know when looking for treat bedding - I'll come to Bedfolk.

Secondly, the customer service. In a world now where you feel like all you get AI bots and stuck on window chats that don't answer your question and feel like you get a "Computer says no" response - Bedfolk stands out. I got in touch as I was looking for superking pillows cases that seems to be out of stock for John Lewis and Bedfolk. I emailed to inquire about the possibility of knowing when this item would be back in stock. Ashley got in touch within 24 hours, stating they had found stock in the warehouse and placed an order for me on the spot. They're tone in the email was helpful, friendly and personable. Due to where I feel like other companies are going with their customer service, Bedfolk's team simply stands out. And for this reason - I wouldn't hesitate to recommend and purchase with them again.

9 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Jenna

Thank you so much for your wonderful review! We so appreciate your positive feedback and kind words, and we're delighted that you are so impressed with the high quality of our products and our commitment to providing excellent customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Went on line shopping Bedfolk.com

Went on line shopping Bedfolk.com
Made a few mistakes - not realising until after check out!!
Contacted Bedfolk, Ashley communicated very well and Hrlped me through the process- outstanding customer service/ support!!
By the way, the bed linens are super luxurious!! Love it so much we have purchased more than one set!!
Highly recommended!!

9 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Chris,

Thank you so much for your extremely kind and positive review. We're very glad we were able to help and that you love our products and appreciate our commitment to high standards of customer service and quality.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Excellent customer service and beautiful products!

I’ve been a returning customer and I’ve always been impressed by the quality of Bedfolk’s products – beautifully made, soft, and exactly as described.

What really stands out, though, is their customer service. Even when something didn’t go as planned with one of my orders, the team went above and beyond to resolve it with kindness and professionalism.
It’s rare to find a brand that not only offers great products but also truly cares about its customers. Highly recommend!💖

8 juillet 2025
Avis spontané
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Réponse : Bedfolk

Hi Anca,

Thank you so much for your lovely review! So glad we were able to help you when a delivery didn't go as planned, and we really appreciate your loyalty and extremely kind words about our products and customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

beautiful dressing gown

Exactly the gift my daughter in law wanted and she loves it, beautiful colour and delicious material quality

11 juin 2025
Avis spontané
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Réponse : Bedfolk

Hi Renee,

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

For that little something extra…..

I’ve been using Bedfolk for a number of years now and they have never let me down.
The quality of their goods are to a very high standard. They use the best materials and fabrics to produce luxury items which are not cheap but for that little something special it is so worth it.
In particular I love the bedding, especially the linen and relaxed cotton, it can turn an ordinary looking bedroom into a calm luxurious oasis.
The bedding doesn’t need any special washing requirements and has washed well over and over again. The colours are great too and can be mixed or matched.
I have had superb customer service support too from this company when I ordered incorrectly. It was several months before I opened the box ( as it was a gift) and realised I had ordered the wrong size. There was no discussion about the length of time I had had this item and it was exchanged immediately.
Delivery time is excellent and items come in a very nice box with tissue paper making it excellent to send as gifts.

2 mai 2025
Avis spontané
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Réponse : Bedfolk

Thank you so much for your wonderful review. So detailed, positive, and kind!

We're delighted that you love our products and the customer service we offer which is of utmost importance to us.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

The best bedding brand you'll find

The best bedding brand you'll find. Healthy, wonderful quality, washes well. Changed all my bedding and throws to Bedfolk.

1 juin 2025
Avis spontané
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Réponse : Bedfolk

Hi Karolina,

Thanks so much for your kind and positive review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

Bedfolk Linen Bedding

Bedfolk Linen Bedding
I am thrilled with my recent purchase and love the quality of the bedding.
As a women in her 50’s - it is super important to get a good nights sleep and Im sure the bedding plays a big part in this!

9 juin 2025
Avis spontané
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Réponse : Bedfolk

Hi Clare,

Thank you so much for your lovely review. We're so happy that you are thrilled with your recent purchase.

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

The service from bedfolk is excellent

The service from bedfolk is excellent, fast delivery and efficient. The sheets and covers are comfortable, high quality. Highly recommended.

8 juin 2025
Avis spontané
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Réponse : Bedfolk

Hi Hong,

Thank you so much for your fantastic review! So happy you found our service to be excellent and our bedding so comfortable and high quality! It's what we strive for!

Kindest wishes,

Ashley - Bedfolk Customer Care

Noté 5 sur 5 étoiles

So pleased I took the plunge!

I’d been considering purchasing from Bedfolk for a while and finally took the plunge…I’m so pleased I did, I love it. I’ve bought the relaxed cotton set in Ink, with Sage contrasting pillows… they look and feel great. Cool but warm…sounds bizarre but it’s true! The relaxed look is great and the ink colour looks classy but casual. Highly recommend.

16 mai 2025
Avis spontané
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Réponse : Bedfolk

Hi Wendy

Thank you so much for taking the plunge! We're delighted that you're so pleased you did too! Thanks so much for a wonderful review!

Kindest wishes,

Ashley - Bedfolk Customer Care

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