Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Voir plus
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Lisez les avis des autres
An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Voir plus
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Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Voir plus
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I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Luxury comfort essentials to help you wind down well.
Coordonnées de contact
Unit 42b Lansdown Industrial Estate, GL51 8PL, Cheltenham, Royaume-Uni
- 01242 339161
- customercare@bedfolk.com
- www.bedfolk.com
4,7
Excellent
252 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bedding for me is an investment…
Bedding for me is an investment purchase and the Bedfolk products really are worth that bit more. They wash well and looked after last for years.
29 décembre 2024
Avis spontané
Réponse : Bedfolk
Hi Francesca
This is so good to hear and we appreciate the lovely feedback! Thank you!
Kindest wishes,
Ashley - Bedfolk Customer Care
Réponse : Bedfolk
Hi Bud
Thank you once again for your much appreciated feedback!
Kindest wishes,
Ashley - Bedfolk Customer Care
Absolutely a 5 star company
Absolutely a 5 star company. Excellent products from super soft linen bedding and fluffy towels to the fantastic, plant based detergent to wash them. I bought last minute Christmas gifts too this year and the wash bag and make up bag were very much appreciated by their recipients this morning. Customer service is excellent with messages replied to in less than a day. Would highly recommend.
25 décembre 2024
Avis spontané
Réponse : Bedfolk
Hi Elizabeth,
Wow! What a lovely, extremely kind review, and it means the world to us here at Bedfolk! Thank you for being such a wonderful customer!
Kindest wishes,
Ashley - Bedfolk Customer Care
Great
It was easy to choose from a wide variety of duvet covers that I was interested in with different colours to choose from as well - also looked at reviews before purchasing which were all positive.
11 décembre 2024
Avis spontané
Réponse : Bedfolk
Hi Amy
Thank you so much for your positive review - so glad it was a great experience for you!
Kindest wishes,
Ashley - Bedfolk Customer Care
Lovely products
Lovely products. They are pricy but very high quality - and delivery was speedy and hassle free, and used one of the better delivery companies too.
We’ve bought quite a bit from them now
15 décembre 2024
Avis spontané
Réponse : Bedfolk
Hi Chris
Thank you for your lovely feedback!
Kindest wishes,
Ashley - Bedfolk Customer Care
Lovely quality bedding
Lovely quality pillowcases. Soft and comfortable and the packaging was really lovely. Definitely will be purchasing some more.
15 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Sarah
Thank you so much for your lovely review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Postive buyer experience
Good experience, high quality products & delivered extremely quickly
27 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi James
Thank you so much for your great feedback!
Kindest wishes, Ashley - Bedfolk Customer Care
Comfiest pillows
Comfiest pillows, speedy delivery and amazing customer service
3 décembre 2024
Avis spontané
Réponse : Bedfolk
Thank you so much for your wonderful feedback!
Kindest wishes,
Ashley - Bedfolk Customer Care
Lovely selection of good quality products
Lovely selection of good quality products; easy to browse and check out, and delivery was fast. Often have great deals. I bought a duvet this time which was well packaged and is very cosy. Would love to see Bedfolk doing some wool duvets!
1 novembre 2024
Avis spontané
Réponse : Bedfolk
Thank you so much for your great review!
Kindest wishes,
Ashley - Bedfolk Customer Care
Quality sheets and excellent customer service…
I ordered a sheet that wasn't deep enough and had to exchange it.
I emailed Bedfolk and received clear instructions on how to exchange and then they sent me the correct sheet quickly.
15 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Louis
Thank you so much for your lovely review. I'm glad we were able to help so efficiently and that you're happy with the high levels of service we offer.
Kindest wishes, Ashley - Bedfolk Customer Care
Crafted with excellence
Down pillow was superb quality, crafted with excellence. Delivery speedy with reponsive customer service. Bedfolk take pride in their bedding and I'll be returning for a duvet to match.
10 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Sarah
Thank you so much for your great review!
Kindest wishes
Ashley - Bedfolk Customer Care
Absolutely love Bedfolk
Absolutely love Bedfolk, every product I have ordered whether Linen, relaxed cotton or Luxe cotton the quality is amazing and you can be happy knowing every night you climb into bed it’s like heaven. I would not buy from any other company. It is quite pricey but worth every penny
22 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Lindsay
Thank you so much for such a lovely review!
Kindest wishes, Ashley - Bedfolk Customer Care
I love Bedfolk’s products!
I love Bedfolk’s products! Their linen sheets are excellent quality and I would 10/10 recommend.
11 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Olivia,
Thank you so much for your lovely feedback!
Kindest wishes, Ashley - Bedfolk Customer Care
Lovely robe
Lovely robe, so soft and a great colour plus really speedy delivery
26 octobre 2024
Avis spontané
Réponse : Bedfolk
Thank you so much for your great feedback!
Kindest wishes, Ashley - Bedfolk Customer Care
Quality product.
Quality product that I'm really pleased with (Dream robe). Efficient delivery.
10 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Jackie
Thank you so much for such a kind, positive review! We hope you continue to love your wonderful Bedfolk Dream Cotton Robe!
Kindest wishes, Ashley - Bedfolk Customer Care
Excellent
Excellent service. I ordered a couple of items in different orders (my fault) and each delivery was sorted in days. The refund for the other product was processed quickly without hassle or fuss. I love my new sheets and glad I made the decision to treat myself. I’m very comfy in my bed and the rust colour is beautiful.
5 novembre 2024
Avis spontané
Réponse : Bedfolk
Hi Shaun
Thank you so much for such a lovely review! We're so pleased that you're happy with both the product and the service we provide.
Kindest wishes, Ashley - Bedfolk Customer Care
I bought the soft cotton duvet cover
I bought the soft cotton duvet cover, pillow cases and duvet in the light rose pink. Unfortunately after around 15 washes at 40c they all faded to a sort of pink/greige colour. Bit of a waste of money really!
1 décembre 2023
Avis spontané
This robe is just what I hoped it would…
This robe is just what I hoped it would be - good length, warm, lovely shawl collar - a garment I can wear in the mornings to do my home chores
30 octobre 2024
Avis spontané
Réponse : Bedfolk
Hi Angela
What lovely feedback and we're so pleased the robe is just what you'd hoped for!
Kindest wishes, Ashley - Bedfolk Customer Care
Bedfolk responded to my query quickly…
Bedfolk responded to my query quickly and positively. I love the quilt we have bought and look forward to future purchases.
23 octobre 2024
Avis spontané
Réponse : Bedfolk
Hi Kirsten
Thanks so much for leaving such lovely feedback! We're so pleased you love the quilt and are happy with the customer service!
Kindest wishes, Ashley - Bedfolk Customer Care
Great product and fantastic service
Great product and fantastic service. Their stuff seems really nice and so far the quality has held up.
Will buy again if they stand the test of time.
26 octobre 2024
Avis spontané
Réponse : Bedfolk
Hi Jai,
Thank you so much for your great feedback! So glad you're pleased with the product, its quality, and the high levels of service.
Kindest wishes, Ashley - Bedfolk Customer Care
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