BEE Avis 12

Terrible experience. Received my Bee and it would not power on. I contacted customer service and was told to try a different charger, I did, multiple times and still would not power on. I reached out again for a replacement and/or a refund(4 times) and was never responded to. Ended up disputing the charge on my credit card and received a refund that way

Purchased originally about 4 months ago but never received it, they refunded the purchase. Decided to give them a try again and purchased a Bee Pioneer band in early December. Even though I paid for 2 day shipping, it took them about 2.5 weeks to send the order (2 day shipping fee refunded). I finally got the Bee and it does not work as expected. I can use it to capture voice notes (press and hold), but for normal use (quick press), the microphone does not record anything and the band goes to sleep after the programmed time in every ocassion. Tried writing several times for support and have received none. Caveat emptor.

Definitely is a scam product, no address no assistance no one answer and product don't work, also ask for refund is impossible

Overall, it has been bad from start to finish and by finish I mean the Bee Wearable died.

— Ordered in July 2025, received early Oct almost a month late
—— No email acknowledging the sale
—— No emails stating status of order
—— No email with shipping info for tracking

- sent email to report issues when device failed over a week ago, no response so far

- device is stated to water resistant, however in the FAQ for the pioneer band it states it is NOT water resistant.

When the Bee operated it did so fairly well. I have few complaints about that. However, a wrist wearable device that not water resistant is not ready to be sold. I suspect some snow that got on the Bee while shoveling was the cause of the failure. It wasn’t buried in snow, simply a small amount that got in and was brushed off.

They had pretty great reviews from select individuals that I ended up preordering for their "Founders Edition" which was around $50~. Amazon bought them right before a lot of people got their pre-orders and they basically went radio silent, their developer page (THE MAIN REASON I WANTED THIS) was taken down, and worst of all is that the product/AI is hallucinating and not actually recording tasks/doing what it is supposed to. I ended up spending hundreds more for an Apple Watch and now am making my own app integration. From $50~ to $hundreds + even more lost in time working on an alternative for my workflow since they got rid of the API.

Thanks Amazon + Bee for being terrible at CS.

Is this product a complete fraud? I am starting to think something is very wrong with Bee Computer.

The device that I finally got after months is a complete FLOP. It requires you to update the software on the device before you can use it, but it endlessly cycles, indicating that it cannot complete the update.

Forget trying to reach their non-existent customer service. Despite multiple emails, they will not respond.

There is no way to request a refund or return your item when it isn't functioning so you are just out of luck.

I would first like to announce that I have talked with Amazon and they never even heard of this company. So I am really confused as to why Bee announces they have joined Amazon. And I also ordered the Pioneer thinking it was legit on June 11 2025. As of August 24, 2025 I have not got the Pioneer wearable. The app for Apple Watch is very glitchy. And the company took two months of daily emails to finally respond. Now I’m being told I’ll get my Pioneer sometime in September or October. I”m out $57 with this company and since the time to dispute has passed, there is no way of getting my money back. I’d like to know if this is really a legit company or not. At my age I really need something to give me reminders and save me the hassle of asking Siri to remind me.

I ordered the product in march 2025 and received a confirmation for order and payment, but I never received it and customer service never replied on any channel (as of 23 jun 2025 today). Bee, if you read this, please reply! ( Order #4157 - Confirmed Mar 12 )

The company dispatched my item promptly. Unfortunately, they use Evri (formerly Hermes) as a courier. They are renowned as being useless.
If it doesn't arrive, I will either get my money back via my credit card or Amazon.

I ordered in February. It's May now and I've received nothing. I've tried contacting them a number of times asking for my order or a refund - the emails had a tracking pixel so I know they were opened - and they haven't replied. Don't waste your money on these scammers.

I ordered the Bee Pioneer Edition on 27th February and paid in full — but nearly six weeks later, I’ve received nothing. No order confirmation, no tracking details, and no response to multiple follow-up emails.

I even offered an alternative US shipping address after realising they no longer ship internationally, but still no reply. At this point, I just want either the product or a full refund, but the complete lack of communication is unacceptable.

Really disappointed with the experience and would not recommend ordering from this company based on how things have gone.

I ordered the Bee, but so far, 3 months later, I haven't received anything. I emailed them, tried to contact them on Instagram, but no response.
So, don't order from them! They are a SCAM!