Our Belaco WiFi Inverter Split Air Conditioner has been fantastic. It cools the room quickly and is surprisingly quiet. The WiFi control is really convenient, and the inverter technology keeps electri... Voir plus
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Had a great experience. Timely updates and the engineers arrived on time. Very friendly and installed the inverter professional and kept everything nice and tidy. Belaco is a good brand. Tried heating... Voir plus
L'entreprise a répondu
Excellent quality split air conditioner. It cools the house during hot days and keeps us warm in winter. The smart WiFi control means we can switch it on before getting home. Great value for money.
L'entreprise a répondu
Great for the unpredictable British weather. Strong cooling performance, excellent value for money and very easy to move between rooms.
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de systèmes de climatisation
- Fournisseur de produits de nettoyage
- Magasin de radiateurs
- Magasin d'aspirateurs
Écrit par l'entreprise
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Coordonnées de contact
Royaume-Uni
- info@belaco.co.uk
- www.belaco.co.uk
4,1
Bien
163 avis
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Being able to control the system from…
Being able to control the system from our phone has been very convenient for family life and busy schedules.
21 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your fantastic review! We're delighted to hear that being able to control the system from your phone has made day-to-day family life and busy schedules more convenient. It's great to know you're enjoying this feature. We truly appreciate your support and thank you for choosing us!
The unit is much quieter than our…
The unit is much quieter than our previous air conditioner and blends in nicely with the room.
21 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your wonderful review! We're delighted to hear that your new air conditioner is much quieter than your previous one and fits so well with your room. It's great to know you're happy with both its performance and design. We truly appreciate your feedback and thank you for choosing us!
Heating and cooling performance has…
Heating and cooling performance has been excellent and the running costs appear reasonable.
22 juin 2026
Avis spontané
Réponse de Belaco
We really appreciate you taking the time to share your experience. It's great to hear that the unit has been delivering excellent heating and cooling performance while keeping running costs at a reasonable level. Knowing that it's meeting your expectations means a lot to our team. Thank you for your support, and we hope you continue to enjoy your purchase for years to come!
Cat’s love these !
This is going to be perfect come winter. My cat is going to love it. When he is going mental I just turn this on and he flops down in front of it to bask in its heat.
Great price, quality product.
2 juillet 2026
Réponse de Belaco
Thank you for your lovely review! We're so pleased to hear that both you and your cat are enjoying the warmth from the heater. It's wonderful to know you're happy with the quality and value for money. We really appreciate your support and hope it keeps you cosy all winter long!
The inverter technology keeps the room…
The inverter technology keeps the room at a steady temperature without constantly turning on and off.
23 juin 2026
Avis spontané
Réponse de Belaco
Many thanks for sharing your experience! It's great to know the inverter technology is maintaining a steady, comfortable temperature while running smoothly and efficiently. We appreciate your feedback and hope you continue enjoying your unit for many years to come.
The installer commented positively on…
The installer commented positively on the build quality and installation was completed within a day.
23 juin 2026
Avis spontané
Réponse de Belaco
That’s great to hear, thank you! We really appreciate the installer’s feedback on the build quality too. And finishing the install within a day makes it even better 🙌Glad everything went smoothly for you.
During the recent hot weather
During the recent hot weather, it became one of the most used appliances in the house.
29 juin 2026
Avis spontané
Réponse de Belaco
Love hearing that! When the heat hits, it’s good to know it became your go-to appliance in the house 😅 Thank you for sharing! Hope it kept everyone cool and comfortable through the hot weather.
Happy cooler customer!
I have purchased a Belaco fan in the past which is still working very well. With the heat waves we have been having I decided to get a couple more fans and thought the best option was to stick to the same ones.
The order was delivered promptly with no problems.
26 juin 2026
Réponse de Belaco
Thank you so much for coming back to us! It’s amazing to hear your first Belaco fan is still going strong. And we really appreciate you choosing us again for the heat waves 🙌Glad the delivery was prompt and hassle-free too. Hope the new fans keep you cool and comfortable.
Brilliant fan
I had trouble ordering this fan through amazon so i ordered it direct from Belaco. i have the same fan already so i new it was good . Delivery was quick no hassle and the fan is great.
30 juin 2026
Réponse de Belaco
Thank you for ordering direct from us! Sorry you had trouble with Amazon — glad we could make it quick and hassle-free instead. It’s awesome to hear you already knew it was good because you have the same fan, and that this new one is great too 🙌 Hope it keeps you nice and cool!
Despite the larger capacity
Despite the larger capacity, installation was simple and the controls were easy to understand.
20 juin 2026
Avis spontané
Réponse de Belaco
That’s great to hear, thank you! Even with the larger capacity, we’re glad installation was simple and the controls were easy to get the hang of 🙌Appreciate you sharing this. Hope it keeps you cool and comfortable!
Belaco 9000 BTU portable air…
Belaco 9000 BTU portable air conditioner - The dehumidifier function was an unexpected bonus and should be useful during winter to dry clothes and to remove damps
18 juin 2026
Avis spontané
Réponse de Belaco
Thank you for the lovely review! So glad the dehumidifier function was a nice bonus for you 😊 It really does come in handy in winter for drying clothes and keeping dampness down.Hope the Belaco 9000 BTU keeps you cool in summer and cosy and dry all year round!
The WiFi functionality was convenient…
The WiFi functionality was convenient as we could switch it on before arriving home from work.
16 juin 2026
Avis spontané
Réponse de Belaco
That’s exactly what we love to hear, thank you! Coming home to a cool house makes such a difference 😌 So glad the WiFi functionality made it easy to switch on before you got back from work.Appreciate the review — hope it keeps you comfortable all season!
The cooling performance exceeded our…
The cooling performance exceeded our expectations for a portable unit and the build quality feels solid.
14 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your wonderful feedback. We are delighted to hear that the cooling performance exceeded your expectations and that you are pleased with the unit’s build quality.
We truly appreciate your support and hope you continue to enjoy your Belaco portable air conditioner.
The cooling performance exceeded our…
The cooling performance exceeded our expectations for a portable unit and the build quality feels solid.
13 juin 2026
Avis spontané
Réponse de Belaco
That’s wonderful to hear, thank you! We’re so glad the cooling performance exceeded your expectations, and that the build quality feels solid too. Appreciate you taking the time to share this 🙌 Hope it keeps you cool all summer long!
It handled our home office very well…
It handled our home office very well during the hottest days of summer and was easy to move between rooms.
5 juin 2026
Avis spontané
Réponse de Belaco
Thank you for sharing your experience. We are pleased to hear that the unit kept your home office comfortable during the hottest summer days and that its portability made it easy to use in different rooms.
The remote control and timer function…
The remote control and timer function have been really useful for cooling the room before bedtime.
11 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your feedback. We are delighted to hear that the remote control and timer function have been useful in keeping your room comfortable before bedtime.
We live in a top-floor flat and the…
We live in a top-floor flat and the difference was noticeable within 20 minutes. The sleep mode is quieter than we anticipated.
13 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your lovely feedback. We are pleased to hear that you noticed a difference so quickly in your top-floor flat and that the quieter Sleep Mode has been a welcome feature.
The unit cooled our bedroom much…
The unit cooled our bedroom much quicker than we expected during the recent heatwave. Setup was straightforward and the window kit fitted perfectly.
11 juin 2026
Avis spontané
Réponse de Belaco
Thank you for your feedback. We are delighted to hear that the unit cooled your bedroom quickly during the recent heatwave and that the setup process, including the window kit, was straightforward.
Worst company I’ve ever had to deal…
Worst company I’ve ever had to deal with. Very unhelpful and quite rude. Couldn’t even help trouble shoot one of their own products. Basically said sorry we can’t help you buy another one as your are out of warranty. My second air conditioning unit, which stopped working 1 day after the warranty ended. The first one I had was within warranty and Amazon sorted that out. Wouldn’t touch their products again. Shame as people turn to these guys in the terrible heat.
29 juin 2026
Avis spontané
Faulty Air Conditioner and Terrible Customer Service
Very disappointed with both the product and the customer service.
I purchased a Belahome Portable Air Conditioning Unit from Amazon on 19 June 2026 for £319.99, and it was delivered on 20 June 2026. Unfortunately, the unit stopped working on the night of 22 June 2026, after only a few days of use.
On 23 June 2026, I emailed customer services with a video showing the fault and photos proving the purchase. I also called several times and was repeatedly told that someone would reply the same day. No one ever did. I was also extremely disappointed with the level of customer service I received. During one call, the representative stopped answering my calls altogether. When I telephoned using a different number, the call was answered immediately. This was a very frustrating and unprofessional experience.
To make matters worse, I was told that I would have to pay to return this 18kg unit myself. Only after speaking with Amazon was I informed that Amazon may reimburse the return postage cost.
An air conditioner should not fail within days of purchase, especially during hot weather when it is needed most. We bought this unit because we have a 6-month-old baby at home and needed reliable cooling during the recent heatwave.
The product quality is poor, but the customer service is even worse. A company should stand behind its products when things go wrong, especially when a fault occurs within days of delivery.
I would not recommend this company or its products.
20 juin 2026
Avis spontané
Réponse de Belaco
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience.
First and foremost, we sincerely apologize for the delay in responding to your emails and calls. Due to the recent heatwave, we experienced an exceptionally high volume of customer enquiries, which unfortunately resulted in longer response times than usual. We understand how frustrating this must have been, especially when you needed assistance urgently.
We are also very sorry that your air conditioner developed a fault after only a few days of use. This is certainly not the experience we want our customers to have.
Please be assured that we are committed to resolving issues as quickly and fairly as possible. We appreciate your patience while we worked through the unusually high number of support requests, and we regret the inconvenience this caused you and your family.
Your feedback is important to us, and we will use it to improve both our products and our customer service. Thank you for bringing your concerns to our attention.
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