Bennett Oakley Avis 

Following the passing of my wife I engaged Bennett Oakley for Probate and a new Will.
A professional service at a reasonable price.
Excellent service.

Very professional, Made an up to date Will and registered property at The Land Registry. Thank you 🙏

Efficient and friendly service from Sarah and her team. The sale was a bit tricky but they dealt with any issues that arose and they kept me fully informed throughout. I will be using their services again without hesitation.
Thank you to Sarah and the whole team at Bennett Oakley, a pleasure to deal with you all, thank you.

Bernadette helped to make the whole process so simple and put us at ease. Thank you so much.

Jessica Hunt gave an extremely professional service, and her communication was outstanding. She was so supportive emotionally too.

Jessica did an amazing job. Helpful, friendly and thorough. I had a complicated onward purchase with last minute Probate issues, which Jessica helped resolve quickly ensuring a simultaneous sale and completion. Best conveyancer I’ve used.

A great team, and enough avenues of communication.

Jessica and Sheena have been amazing to work with. Very responsive and supportive. All steps of the process were explained clearly and professionally.

So fast , efficient and very friendly and welcoming. From first e mail to contact with all , from reception onwards. My first time selling a property for someone else and Bennet Oakley make me feel very secure and confident

I had a mixed experience with Bennett Oakley. While the process of dealing with my remortgage and transfer of equity was eventually completed, it took far longer than expected—over six months—and there were frequent delays and communication issues along the way. At times, it felt like they were not giving my case the attention it deserved, with errors cropping up and responses to queries being slow. It’s not what I would expect from a professional service. Decent outcome in the end, but the journey was frustrating. 3 stars.

A very straightforward mortgage switch - was done in timeframes but felt we had to do a lot of chasing to get confidence it would happen in time.

Charged £5 for the app which never appeared to be updated.

Having used this company many times over 3 generations, I would not recommend using them now. Their communication is poor as is their organisation. They are under resourced and unable to cope in holiday periods.

James immediately understood how we wished to proceed with matters and then dealt with things very quickly and sensibly. I am impressed and glad we chose Bennett Oakley.

Bennetts ate good solicitors but occasionally things do not go well as expected by its customers and I fall in that minority group but I am very hopefully that Bennetts will rise to the challenge

Both Debbie and Christina have kept me informed every step of the way and have been supportive when needed

Fantastic service recently with my home move , wouldn’t hesitate to recommend.thank you guys ..

We were given a detailed quote prior to hiring them and we asked to be informed whenever there would be extra fees incurred. We did receive this on occasion for the odd small extra but when we got our final bill we paid 3x our quote. I complained to the solicitor Sarah, and the MD which resulted in a few charges taken off but not all. Furthermore the process was so slow as well plus I didn't feel comfortable asking questions- they were very unapproachable.

My main point of contact was with Karen White who was very good, by returning calls and email in no time at all, our remortgage was time sensitive and Karen was very efficient from start to finish, I would definitely use Bennett Oakley Solicitors again and would ask for Karen to act on my behalf..

Despite being promised in their initial pack that there would be expert guidance and communication throughout I do not feel I received this. I had to continually chase them just to get the simplest of tasks completed. The online portal never worked for me. Conveyancers are continually on annual leave and there is no-one to cover their work when they are away. After the buyer pulled out of the sale I was hit with extortionate abortive fees, which I paid just so I could terminate my contract with them. The invoices I received were not clearly itemised. Having asked for a copy of my sales file I found that their costs really aren't justified for the little amount of work that was done. I had questions about my sale which I never received satisfactory answers to. In fact, I found my conveyancer Sarah to be unfriendly and cold towards me the entire time. I felt that I was being a burden rather than being represented as a client. As a Shared Ownership customer I used Bennett Oakley as I believed they had a good relationship with Southern Housing so this would speed up the sale. From my experience this was not the case. I knew that selling a property would be stressful but I never expected to feel the level of anxiety that I have done over the last few months through using this company.