We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
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Lisez les avis des autres
Spent roughly an hour browsing the great selection of beds and mattresses. With assistance from Kadri who was very helpful, we bought a new bed and mattress. If you`re looking for a new bed or mattr... Voir plus
L'entreprise a répondu
Got excellent in-store help from Kadri, she made us feel very comfortable and secure i our descision. and she was not pushy at all, just kind and informative and let us make up our own minds in our ow... Voir plus
L'entreprise a répondu
This trip was our introduction to Bensons for Beds. The staff that helped us were knowledgeable and took the time to answer all our questions and make sure we were able to find a mattress that was sui... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, Royaume-Uni
4,7
Excellent
117 avis
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Great experience! The customer service advisor was calm, and very switched on. She made my decision making very simple.
Overall buying experience was seamless and fulfilling.
15 juillet 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased to hear your buying experience was seamless and fulfilling! Thank you for sharing your wonderful feedback with us.
Team Bensons
First class service
First class service. The showroom has so many mattresses to try in all price ranges with knowledgeable, helpful and enthusiastic staff available to guide me through the options.
Delivery exactly on time. Again the delivery staff were careful and experienced. Obviously knew how to get the old mattress down the stairs and the new mattress installed.. super efficient.
11 juillet 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased to hear about your excellent experience with our service! It's wonderful that our showroom staff were knowledgeable and helpful, and that your delivery was on time and handled so efficiently.
Great staff with good product…
Great staff with good product knowledge.Very helpful especially our server Scott .Everything was done to a high standard from ordering and delivery.Kept informed daily until mattress had arrived !absolutely delighted with mattress.
3 juillet 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased to hear you had such a positive experience with our team, especially with your server. It's wonderful that everything, from ordering to delivery, was handled to a high standard and that you were kept informed daily. We're absolutely delighted that you love your new mattress!
From purchase to delivery and erecting
From purchase to delivery and erecting, the team were polite and courteous at all times. I was kept fully updated from start to finish and their time keeping is explicit. On the day of delivery I was provided with tracking and it was spot on. Their time slot was provided the day before and I can’t fault the whole process. Would definitely use again and recommend them 100%.
7 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased to hear that our team was polite and courteous throughout your experience. It's wonderful that you were kept fully updated and that our timekeeping and tracking were spot on. Thank you for your high recommendation!
I gave it 3 stars due to the delivery
I gave it 3 stars due to the delivery !
No problem at all with choosing and buying the beds. Very pleasant sales people and very helpful.
The delivery was not!! Two men who really couldn’t be bothered, not even a smile . The bed base was marked and damaged and it was a case of well do you want it or not?
They took no care and ours was a very simple delivery (in a bungalow )
Sort them out Bensons or change your delivery company!
Merry hill Dudley DY5
4 juillet 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate your feedback and are glad to hear you had a pleasant experience choosing and buying your beds. We are very sorry to hear about the issues you experienced with the suppliers delivery service, and we sincerely apologize for the damaged bed base and the unprofessional demeanour of the suppliers delivery team. We will be addressing this with the supplier to ensure the delivery standards are met.
Very happy with mattress
Very happy with mattress. Delivery was as scheduled and the two delivery men were very efficient. No complaints at all.
4 juillet 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased you're happy with your mattress! It's wonderful to hear that your delivery was on schedule and that our delivery team was efficient. Thank you for your positive feedback.
Aided and abeded
They had a product we liked, we were happy with the price and the Sales Person was extremely friendly and helpful. It's good that the bed (wooden frame) is to be delivered and assembled. 10/10
29 juin 2026
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased you found a product you liked at a great price, and that our team provided friendly and helpful service. We're delighted you're happy with the delivery and assembly!
Team Bensons
Excellent help and advice from Daisy…
Excellent help and advice from Daisy and all the team - smooth friendly service plus bonus of free fabric freshener sprays - highly recommended!
16 juin 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased our team provided excellent help and friendly service. Thank you for your recommendation!
Team Bensons
Daisy was very helpful
Daisy was very helpful, patient and friendly. No hard sell and listened to what we were looking for and gave us several suggestions.
12 juin 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased our team member was helpful, patient, and friendly. It's great they listened and offered suggestions. Thank you for your kind words!
Team Bensons
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for taking the time to leave us a review.
Team Bensons.
Very helpful staff and good quality beds
29 mai 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're delighted you're happy with our team and the beds! Thank you for your kind feedback.
Team Bensons
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased you had great service, choice, and a fair price! Thank you for your kind words.
Team Bensons
From the moment we entered the store…
From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range.
The delivery team were excellent - respectful of our home & friendly & very efficient. All in all the best experience from Benson Beds. Bed is also super comfy - highly recommend
22 mai 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're so pleased to hear about your excellent experience in our store and with our delivery team! It's wonderful that you found our team helpful and knowledgeable, and that you're enjoying your super comfy bed. Thank you for your high recommendation!
Team Bensons
Very friendly and approachable staff
10 mai 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you! 😊 We’re really glad you found the team friendly and approachable—creating a welcoming experience is so important to us. We really appreciate your feedback! ⭐
The young gentleman in your Bradford…
The young gentleman in your Bradford Forster Square shop was polite, respectful and very helpful I think his name is Ibrahim, the delivery guys Elliot and Simon were also very respectful of our property and removed their shoes on entering very polite and courteous all in all a very good service.
9 mai 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that the team member at our Bradford Forster Square location was so helpful and respectful. It's also great to know that the delivery team were courteous and respectful of your property. We appreciate your feedback!
Team Bensons
Delighted customer
Very delighted customer and Annelise was very helpful in making my decision. She sorted everything out through the phone and saved me a trip to the shop on a very busy day. Thank you!
4 mai 2026
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're delighted to hear you're a satisfied customer! It's great that our team member was so helpful and saved you a trip to the store. Thank you for your positive feedback!
Team Bensons
I had a very friendly advisor who put…
I had a very friendly advisor who put no pressure on me to make a sale. I was also directed to the machine to help analyse the best mattress for me which was very helpful.
26 avril 2026
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you! 😊 We’re so pleased you felt comfortable with no pressure and found the mattress analysis machine helpful—it’s great to hear it made choosing the right mattress easier for you. Enjoy your purchase,
Megan | Customer Care Specialist✨
Great quality beds
I have visited the store in Aberdeen-Scotland. Michelle in the store was very helpful and the delivery team, Phil and other gent were fantastic. My bed is great quality and I will definitely return. I highly recommend Bensons for Beds. Thank you.
12 avril 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for your kind words! We are thrilled to hear that Michelle, Phil, and the rest of our team made your experience at our store in Aberdeen a great one. We pride ourselves on providing top-quality products and exceptional service. We look forward to seeing you again at Bensons for Beds!
I went to your kittybrewster shop and…
I went to your kittybrewster shop and met with Daisy who was really happy and extremely helpful and great at her job she helped me choose a mattress that was in my budget and also good for my back then she told me about the refurbished mattress I did not feal pressure to buy
7 avril 2026
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for the fantastic review! We are so glad Daisy was able to provide you with excellent customer service and help you find the perfect mattress for your budget and back. We take pride in offering high-quality products and a pressure-free shopping experience. Thanks for choosing our Kittybrewster shop! 😸🌟 #happyshopping #greatcustomerservice
Brilliant service…(Daisy-Kittybrewster)
Brilliant service…(Daisy- Kittybrewster) Very knowledgeable, Friendly staff, Excellent offer. We are happy. Broad mattress selection, sofa 3 seater -valuable price.
5 mars 2026
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're delighted to hear about the brilliant service you received! It's great to know our staff's knowledge and friendliness, along with the excellent offers, made you happy. We appreciate your feedback!
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