Your sales lady was extremely helpful as myself and my wife are both disabled and the lady was so patient and helpful. Your delivery men were also very helpful by phoning us before they arrived and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
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Lisez les avis des autres
We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... Voir plus
L'entreprise a répondu
From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range. The delivery team were excellent... Voir plus
L'entreprise a répondu
First class service. The showroom has so many mattresses to try in all price ranges with knowledgeable, helpful and enthusiastic staff available to guide me through the options. Delivery exactly on t... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, Royaume-Uni
4,8
Excellent
127 avis
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Both people
Both people, Daisy and Kadri, they were very helpful and above all patient. I had a lot of questions and can't decide and thanks to the fact that they were friendly and nice I finally chose my dream bed. Their profesional advices were priceless.
17 mai 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you sharing your experience. We're happy to hear that you found our team members helpful and patient while choosing your dream bed. Thank you, Megan at Customer Care
Very professional and friendly.
The delivery was made well within the allotted two hour time slot, which was very much appreciated, helpful, friendly staff and also extremely professional.
19 mai 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
"Thank you for the kind words! We're thrilled to hear that our team delivered your order on time and with excellent service. We strive to provide top-notch professionalism and friendly assistance for all our customers."
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Responsive without being intrusive.
16 avril 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you so much for your kind words! Our team takes great pride in providing top-notch customer service while giving our customers the space they need. We look forward to seeing you again soon! 😃
Sleep well,
Team Bensons💜
Helpful and welcoming
Kapri was so helpful and welcoming at the Aberdeen store, showing my son (12 yrs) and I the beds and mattresses for him to choose from. She was very knowledgeable and made the experience great.
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for taking the time to share your positive experience with Kapri at our Aberdeen store! We are thrilled to hear she provided helpful and welcoming service, making the experience great for you and your son. We truly appreciate your kind words. 😊
Sleep well, Team Bensons💜
Very helpful and not pushy at all
Very helpful sales assistant, Daisy wasn't at all pushy showed us the bed we were interested in and how it works then left us to look with no pressure. We nipped to another shop to have a look but came back to buy the beds from Bensons, while we were away she had been working out ways to get us the best deal with the 25% off if you spend over £750. Hassle free experience dealing with Daisy and would definitely recommend.
19 avril 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for the glowing review, we're thrilled that Daisy provided you with a pressure-free and hassle-free bed shopping experience. We always strive to offer the best deals and quality service for our customers. We truly value your recommendation and hope you enjoy your new beds!
Sleep well, Team Bensons💜
The guy in the shop was very helpful…
The guy in the shop was very helpful and not trying too hard for us to buy the mattress we wanted,and none of the shop workers didn’t pester us
23 mars 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for taking the time to share your positive experience at our shop. We pride ourselves on providing helpful and attentive service without pressuring our customers. We are glad we could help you find the perfect mattress!
Scott was very helpful and got my order…
Scott was very helpful and got my order placed for me. He was very knowledgeable about the procedures and products.
11 avril 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for your kind words! We are thrilled to hear that Scott provided you with exceptional service and product knowledge. We appreciate your business and look forward to serving you again in the future.
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for your 5 star review Wayne. We appreciate your kind words and hope to welcome you back in the future, Megan at Customer Care
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
Thank you for the 5-star review! We value your feedback and can’t wait to see you again in the future. Take care, Megan at Customer Care
The staff were very knowledgeable
The staff were very knowledgeable, friendly and helpful.
5 mars 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that our staff was knowledgeable, friendly, and helpful! We appreciate your positive feedback and support, Megan at Customer Care
Very helpful service
We were greeted by a very helpful assistant (from Estonia) on arrival. She asked many questions about our requirements and then she highlight various bed options for us. She highlighted discounted items and my brother purchased a Sealy divan bed with mattress and headboard which was a good price. Looking forward to the bed being delivered in March.
19 février 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We're happy to hear that the assistant was so helpful in guiding your brother to the perfect bed! It's great to know that he found a Sealy divan bed at a good price. We appreciate your positive feedback, Megan at Customer Care
Nice staff
Very nice and helpful staff from start to finish, you could tell they were actually genuine and not pushing for a sale, everything was explained in great detail
Thank you
4 février 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you taking the time to share your experience! We're so glad to hear that you found our staff helpful and genuine, and that everything was explained well. Thank you, Megan at Customer Care
Lied in the press about rescuing jobs!
Said they’d hire Carpetright staff who were affected by redundancy in the newspapers, none of the staff are from Carpetright, they was already hired before the store opened! very immoral company leading on the hopes of desperate people needing work, wouldn’t touch these liars with a barge pole! thanks for nothing as there is still staff from Carpetright looking for work and Bensons For Beds haven’t bothered at all to contact them offering employment!
28 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you bringing this to our attention. We're sorry to hear about your experience and the concerns regarding our hiring practices. We take your feedback seriously and will look into this matter to ensure we uphold our commitments.
Thank you,
Megan at Customer Care
Great store
Well laid out shop plenty of room to browse and try out the products , staff were attentive and not overly pushie
25 janvier 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate your feedback and are pleased you found our shop well-organised with ample space. We're also happy our staff was attentive without being too pushy.
Take care,
Megan at Customer Care
Nina was lovely
Nina was lovely, very helpful and took all the time with me that I needed. I didn’t even go in to buy but I did in the end!
8 janvier 2025
Réponse de Bensons For Beds - Aberdeen Kittybrewster Retail Park
We appreciate you taking the time to share your experience. We're so glad to hear that you found our team member helpful and that you were happy with your visit!
Take care,
Megan at Customer Care
Bought bed excellent service very…
Bought bed excellent service very helpful sales staff delivery drivers Hessy and Gav were so helpful
A pleasure to deal with
24 décembre 2024
Avis spontané
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