Bensons For Beds - Bicester Avis 

208
•
TrustScore 5 sur 5

4,8

Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Free no deposit no extra money was little difficult for me. But from choosing to ordering the product from getting delivery date was exceptional matter of minutes and I had all the information.. Nic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited the Bicester Bensons shop on Saturday 3rd October, and was warmly greeted by both of the staff that were in that day. Gulam then helped me to choose the right firmness of mattress for me) wh... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Bicester

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, Royaume-Uni

  • 1869243267

4,8

Excellent

TrustScore 5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(208)

26 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Very helpful

12 mars 2025
Logo de Bensons For Beds - Bicester

Réponse de Bensons For Beds - Bicester

We appreciate you sharing your positive experience! We are so glad our staff was friendly, knowledgeable, and helpful to you. Thank you, Megan at Customer care

Noté 4 sur 5 étoiles

a good service

staff did very well

4 mars 2025
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Réponse de Bensons For Beds - Bicester

We appreciate your positive feedback regarding our staff's performance; we hope to see you again in the future, Megan at Customer Care

Noté 5 sur 5 étoiles

Great shopping experience

Staff were very helpful but not pushy. Julie especially was very patient with going through options with me. Thoroughly happy with purchasing at the Bicester store. Great selection of beds to look at and try and brilliant customer service.

4 mars 2025
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Réponse de Bensons For Beds - Bicester

We're happy to hear that you received helpful, patient service while exploring our wide selection of beds. We appreciate your positive feedback on your Bicester store purchase and experience! Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Very Comfy Beds and Great Customer Service

From start to finish the service at Bensons has been exceptional and their customer service from in branch to delivery drivers has been excellent and I would have no problem in recommending them.

6 février 2025
Avis spontané
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Réponse de Bensons For Beds - Bicester

Thank you, much appreciated.

Noté 5 sur 5 étoiles

Great service at Bensons Bicester…

Just bought a super king mattress from the Bicester branch. Very competitive pricing and was very impressed with Fiona who dealt with us. No pushy sales jabber, just plenty of information and guidance with time given for us to try out and discuss without any hassle. Highly recommended if you’re in the market for a new bed.

31 janvier 2025
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Réponse de Bensons For Beds - Bicester

We're happy to hear you found a super king mattress at a competitive price in our Bicester branch. We appreciate your positive feedback regarding the informative guidance you received. It's great to know you felt comfortable taking your time to explore options.
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

We had a very nice lady named Fiona who…

We had a very nice lady named Fiona who gave us her full advice and attention to which mattress would be best for us. We were able to try them while in shop.

16 janvier 2025
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Réponse de Bensons For Beds - Bicester

We appreciate you sharing your experience. It's great to know that you received helpful advice and attention in selecting the best mattress for your needs while trying them in our shop.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Was a wonderful experience and service

Was a wonderful experience and service, wonderful staff help me finding the best bed and mattress for my son

6 janvier 2025
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Réponse de Bensons For Beds - Bicester

We're happy to hear that you had a wonderful experience! It's great our staff helped you find the best bed and mattress for your son. Thank you, Megan at Customer Care

Noté 5 sur 5 étoiles

First class service

Needed to purchase a new mattress and decided to get it from Bensons again for Beds and so glad we did. The lady helped us by showing a wide range that were suited to us. The shop was very busy but that didn’t stop us from getting first class service. We purchased the mattress that suited us and was given perfect delivery option.

14 janvier 2025
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Réponse de Bensons For Beds - Bicester

We're so glad to hear that you received first-class service and found a mattress suited to you. It's great the delivery option was perfect. Thank you for choosing us again, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent customer service from the staff. The young lady spent a lot of time with us going through all of the different types of mattresses and options. She really was very knowledgeable. She also told us about the current offers with timescales and ways to order. We were very impressed.

3 janvier 2025
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Réponse de Bensons For Beds - Bicester

We're happy to hear about the excellent customer service you received! It's great to know the staff member was knowledgeable and helpful in guiding you through the mattress options and offers. We appreciate your positive feedback, Megan at Customer Care

Noté 4 sur 5 étoiles

Very helpful and knowledgeable

Very helpful and knowledgeable

10 janvier 2025
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Réponse de Bensons For Beds - Bicester

We appreciate your feedback and are glad our team could assist you effectively with their knowledge.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Absolutely fantastic best service

Absolutely fantastic best service , kind , caring , patient , but most of all the help you can do attitude is phenomenal

Fiona is an absolute gem wow everything she said was 100% accurate and honest and I love that now I can get a good nights sleep

30 décembre 2024
Noté 1 sur 5 étoiles

Terrible after sales service

Bought an IGel bed From Bensons beds in Whitney which came with a guarantee. After about 5 years the mattress collapsed in 2 areas even though it was very well cared for. We went to Bensons in Bicester to look at replacing the bed and were told it was up to us to deal with the manufacturer. No contact details or any assistance was offered. We were not even given any guidance on how to initiate the procedure. It feels as if the sales person was only interested in selling us a new bed and not helping with the problem.

1 décembre 2024
Avis spontané
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Réponse de Bensons For Beds - Bicester

Thank you for sharing your experience. We’re sorry to hear about the issues with your mattress and the lack of support you received. Your feedback has already been passed to the relevant team, and we’ve improved our internal process to ensure customers receive clear guidance on warranty claims going forward.
Thank you,
Megan at Customer Care

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