Very helpful assistant in the store. My bed is very well made and the mattress is very comfortable with plenty of room to turn over fully. The delivery men were courteous and they had no problems in g... Voir plus
L'entreprise a répondu
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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Very helpful assistant in the store. My bed is very well made and the mattress is very comfortable with plenty of room to turn over fully. The delivery men were courteous and they had no problems in g... Voir plus
L'entreprise a répondu
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... Voir plus
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... Voir plus
L'entreprise a répondu
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, Royaume-Uni
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not the cheapest but you get what you pay for and the quality is second to none
best night sleep on new mattress in such long time very happy

Réponse de Bensons For Beds - Biggleswade
In store experience really easy, and smooth.
Delivery was fantastic, I have awkward stairs and it was 33 degrees outside and the delivery guys navigated the stairs and heat as if it wasn’t a problem.

Réponse de Bensons For Beds - Biggleswade

Réponse de Bensons For Beds - Biggleswade
Very helpful assistant in the store. My bed is very well made and the mattress is very comfortable with plenty of room to turn over fully. The delivery men were courteous and they had no problems in getting both the mattress and bed upstairs.

Réponse de Bensons For Beds - Biggleswade
I visited Benson for beds in Biggleswade
Looking to purchase a bed set I was advised and helped to find the best package for me . Very polite helpful staff Ian was great . Great service

Réponse de Bensons For Beds - Biggleswade
Pleasant delivery team.
Great choice. I got the best mattress for my budget .

Réponse de Bensons For Beds - Biggleswade

Réponse de Bensons For Beds - Biggleswade
Ordered a hypnos bed from bensons and I'm very pleased. Had to wait 8 weeks for delivery but well worth it. Bensons were great. No pushy salesman! Also the delivery men were great. Overall a great experience and loving the bed. Many thanks!

Réponse de Bensons For Beds - Biggleswade
Helpful and knowledgeable staff handled the purchase well, kept updating me with info so i was up todate with my order, delivery staff were quick, friendly and efficient

Réponse de Bensons For Beds - Biggleswade

Réponse de Bensons For Beds - Biggleswade
Great service. Delivery guys were great in keeping us informed about when they would be delivering and really fast when they got here.

Réponse de Bensons For Beds - Biggleswade
Great service and knowledgeable young lady named Kyan helped us to make the decision to buy the bed that suited our needs.

Réponse de Bensons For Beds - Biggleswade
We ordered our mattress after our previous 10yr old brought from Benson 1 needed replacing. Same size, same firm rating. The 1 we chose based on trying it out in the shop. I have had major chest an stomache surgery so we were careful to chose. The delivery team were unable to get the mattress up the stairs, we went back to the shop for advice, they said it was the delivery teams fault, the delivery team were lovely, and we had no complaint with them which we told them. Shop said they would redeliver it with a different team. 2 weeks later, they couldnt get it up the stairs. We have a normal semi, but the mattress kept getting stuck. So back to the shop we went again. They said we would have to have a zip an link, I was very very opposed to it an said what if we just chose another mattress, a thinner one, nope they said a zip an link is the same, all my objections were brushed aside, no they didnt have one to show us that we could lay on. No we didnt need different comfort settings. So with massive misgivings we paid an additional £370 pounds, of which our later received invoice that made no sense said we owed £166?? .This mattress was the last purchase to complete our totally overhauled redecorated an revamped 6 metre x 4 metre bedroom, so the size of mattress was no issue. This zip an link confirms all my worst fears as being correct, plus its like a block of concrete nothing like the one we tried in the shop, yes I know display ones soften, so we cant sleep on it , we tried the 1st night, now Im aware that beds settle, get softer blah blah blah. Ive never had a mattress that hurts my body and is so hard im swallowing pain kilkers because its so hard it hurts. So now were sleeping on the sofa counting down the 5 days till we can go an pay another load of money to exchange it, im anxious an worried you wont allow me to exchange this zip an link back to the superking mattress we originally ordered alibet a different one. This was a big purchase and the whole experience has been terrible, im left sleeping on the sofa. Not that weve been able to sleep in the bed for a night but yes we covered it with a newly purchased from Bensons mattress cover. So im praying we can exchange this and I
can go back to sleeping in my bed.

Réponse de Bensons For Beds - Biggleswade
Great communication.very knowledgable staff
Pleased with product ,

Réponse de Bensons For Beds - Biggleswade
A massive thank you to Steve and Harry who delivered and assembled our bed.
They were so professional and polite.
The bed looks fab too!
Thank you again Steve and Harry, from a happy customer!

Réponse de Bensons For Beds - Biggleswade
The whole process has been excellent. Choosing, ordering, finance, information about delivery, and the delivery and build itself. No issues at all. And the bed is fabulous!

Réponse de Bensons For Beds - Biggleswade
Excellent lady staff member in the Biggleswade store-
very knowledgeable and helpful.

Réponse de Bensons For Beds - Biggleswade
From the sales person to the delivery men the service was first class. The product we purchased was extremely well packed and of very good quality.

Réponse de Bensons For Beds - Biggleswade
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