The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed. The delivery wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North... Voir plus
L'entreprise a répondu
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... Voir plus
L'entreprise a répondu
All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Biggleswade
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, Royaume-Uni
- 1767318843
4,7
Excellent
215 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good products and great service from…
Good products and great service from Kyan.
26 octobre 2026
Avis spontané
Very good five star
23 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
A professional and polite service .
Professional and polite service from sales to order processing and delivery .
I would recommend Bensons for Beds .
22 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
Thank you for your wonderful feedback! We are thrilled to hear that you experienced professional and polite service at every stage of your journey, from sales to delivery. Your recommendation means the world to us, and we truly appreciate your support.
Team Bensons
Ian at the Biggleswade store was…
Ian at the Biggleswade store was incredibly knowledgeable, really helpful, and made the entire process seamless, so thanks!
12 octobre 2026
Réponse de Bensons For Beds - Biggleswade
Thank you for your kind words! We're thrilled to hear that Ian provided you with such great service. Our team is dedicated to making your experience seamless, and your feedback motivates us to keep up the good work. We look forward to seeing you again soon!
Smooth & easy
Smooth, easy delivery. Great communication and both Charles & Chichi were extremely helpful.
2 octobre 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth delivery experience and found our team helpful. Charles and Chichi appreciate your kind words. We look forward to serving you again!
Great service and a good product.
The sales person was helpful, polite, knowledgeable and approachable without being pushy. We were able to take our time and discuss easily between ourselves without feeling rushed.
The delivery was well organised and we kept updated.
The delivery team were great, friendly and worked well together as well as being respectful of our home.
I would certainly recommend Bensons.
17 septembre 2026
Réponse de Bensons For Beds - Biggleswade
Thank you for your wonderful review! We're thrilled to hear that our team provided you with a positive experience. It's great to know you felt comfortable and well-informed during your visit. We appreciate your recommendation and look forward to serving you again in the future!
Very pleased all round
Very pleased all round; shopping, manufacture, delivery and kept well informed.
Many thanks--Chris Rutt
25 septembre 2026
Réponse de Bensons For Beds - Biggleswade
Thank you, Chris! We're thrilled to hear that you had a great experience with us from shopping to delivery. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!
Mattress delivery
My delivery was on time when advised by text. Driver called beforehand. Drivers were polite and did everything they should have done.
21 septembre 2026
Réponse de Bensons For Beds - Biggleswade
We're so pleased to hear your delivery was on time and that our drivers were polite and professional. Thank you for sharing your positive experience!
Team Bensons
Leanne was very helpful and showed us…
Leanne was very helpful and showed us round and gave us time to choose
30 août 2026
Réponse de Bensons For Beds - Biggleswade
Thank you for your kind words! We're thrilled to hear that Leanne provided you with such great assistance. Our team is dedicated to ensuring you have a wonderful experience. We hope to see you again soon!
Great new bed
The service went as promised with no hiccups and excellent delivery team.
We had good advice in the store which enabled us to chose the right bed.
24 août 2026
Réponse de Bensons For Beds - Biggleswade
Thank you for your wonderful review! We're thrilled to hear that our team provided excellent service and guidance in choosing the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
It was easy to choose what wwe wanted…
It was easy to choose what we wanted with the help of the staff team.
13 août 2026
Réponse de Bensons For Beds - Biggleswade
Hello Anita,
Thank you for taking the time to leave a review. We're delighted to hear that you found it easy to choose the right product and that our staff team were able to help you throughout the process. We have contacted you today regarding your review.
Thank you for your time,
Megan | Customer Care Specialist
I have always used Bensons for my beds
I have always used Bensons for my beds. Superb product. Never been let down. I bought an Ottoman bed and a new headboard and mattress. I ordered it in Biggleswade, Bedfordshire before moving to North Yorkshire. Plenty of communication. I was rung half an hour before the delivery by the delivery team. Lovely lads who were courteous. It took about four weeks from order to delivery. Sleeping on an air bed whilst waiting for delivery was worth it. Had a decent nights sleep in the new bed. Thank you 🙏
24 août 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
Hey Glenn,
Thank you for choosing Bensons for your beds! We're thrilled to hear that you had a great experience all the way from ordering to delivery. Enjoy your new Ottoman bed, headboard, and mattress! We appreciate your business and look forward to serving you again. Sweet dreams,
Megan | Customer Care Specialist😊
Bensons -Biggleswade.
Bensons -Biggleswade.
Staff very pleasant and helpful. One of the things I liked was that they didn’t pressure you whilst I looked around the showroom. I would recommend them very much
23 août 2026
Réponse de Bensons For Beds - Biggleswade
Hey Sarah,
Thank you for your fantastic feedback! 😊 We're delighted to hear that the team at Biggleswade made such a positive impression. It's great to know you found our staff pleasant and helpful, and that you appreciated being given the space to browse at your own pace without any pressure.
After all, finding the perfect bed is an important decision, and sometimes a little time to test-drive the mattresses is exactly what's needed! 🛏️
Thank you for your recommendation and for choosing Bensons. We hope you're enjoying your new purchase,
Megan | Customer Care Specialist
Excellent service from purchase to…
Excellent service from purchase to assemble - second to none
17 août 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
Hey Karen,
Thank you for your fantastic review! 😊 We're thrilled to hear that you received excellent service from the moment of purchase right through to assembly. Providing a smooth, hassle-free experience from start to finish is exactly what we strive for, so it's wonderful to know we delivered.
Your "second to none" feedback means a great deal to us. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist✨
Excellent service
Excellent service from the time we were helped by Sultan to select the right mattress for us through the progress reports to the on time delivery
16 août 2026
Réponse de Bensons For Beds - Biggleswade
We're so pleased to hear about your excellent experience, from selecting your mattress to the on-time delivery. It's wonderful that our team kept you informed throughout the process!
Team Bensons
Brilliant old fashion service
Brilliant old fashion service. Mattress taken to bedroom by the very polite delivery guys.i didn't need them to unwrap it as im in the middle of decorating.
8 août 2026
Réponse de Bensons For Beds - Biggleswade
We're so pleased to hear you experienced brilliant, old-fashioned service! It's wonderful that our delivery team was polite and carefully took your mattress to the bedroom.
Thank you for your positive review - Lauryn at Customer Care 💜
New mattress
Plenty of choice. Salesman was polite and helpful and didn’t make us feel rushed. Ordered on 28th July and delivered on 3rd August with no problems
3 août 2026
Réponse de Bensons For Beds - Biggleswade
We're so pleased to hear you found plenty of choice and that our salesman was polite and helpful, ensuring you didn't feel rushed. It's wonderful that your order was delivered so smoothly and quickly.
Thank you for your positive review - Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Biggleswade
We're so pleased you received excellent service and found our staff knowledgeable. We're also glad our delivery team was brilliant. Thank you for your lovely feedback!
Team Bensons
not the cheapest but you get what you…
not the cheapest but you get what you pay for and the quality is second to none
best night sleep on new mattress in such long time very happy
14 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
We're so pleased to hear that you are happy with the quality of your new mattress and that you're getting the best night's sleep. Thank you for your wonderful feedback!
On time and cheerful.
9 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Biggleswade
Thank you for your kind words! We are so pleased to hear that our service was on time and cheerful. We truly appreciate your positive feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.