Bensons For Beds - Brislington Avis 

272
•
TrustScore 5 sur 5

4,9

Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to finish. Staff in the store were very helpful and knowledgeable. Went through the mattresses that would best suit me but also left me to browse so didnt put any p... Voir plus

Noté 5 sur 5 étoiles

From choosing the mattress, to the delivery, it was smooth and easy. There was alot to chose from, the sales person was polite,chatty and knowledgeable and the delivery was on time and quick. The matt... Voir plus

Noté 3 sur 5 étoiles

Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Brislington

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, Royaume-Uni

  • 1179720382

4,9

Excellent

TrustScore 5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(272)

26 477 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish.

Staff in the store were very helpful and knowledgeable. Went through the mattresses that would best suit me but also left me to browse so didnt put any pressure on me at all.

Delivery was great and both guys were respectful and informative throughout.

I didnt realise how bad my last bed was. This one is AMAZING and I have never felt so supported.

30 octobre 2026
Noté 5 sur 5 étoiles

From choosing the mattress

From choosing the mattress, to the delivery, it was smooth and easy. There was alot to chose from, the sales person was polite,chatty and knowledgeable and the delivery was on time and quick. The mattress itself is comfortable and the price was reasonable

22 octobre 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service

24 octobre 2026
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Réponse de Bensons For Beds - Brislington

Your high recommendation means the world to us, and we hope you enjoy many comfortable and restful nights of sleep on your new bed!

Team Bensons

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, very helpful and pleasant. We are now awaiting delivery of the bed so cannot comment on the product.

9 octobre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your kind words about our staff! We're thrilled to hear you had a positive experience. We look forward to your feedback once your bed arrives. If you have any questions in the meantime, feel free to reach out. We appreciate your support!

Noté 5 sur 5 étoiles

Great customer service throughout from…

Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed of our order and delivery, very happy with our experience Thank you

10 octobre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent service from start to finish. It's great to know that our delivery team made the process smooth and efficient. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

From the first point of the customer…

From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sleeping has improved fantastic, thank you all very much.

8 octobre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful review John! We're thrilled to hear that your experience from start to finish was seamless and that you're enjoying better sleep. Your satisfaction means the world to us. We appreciate your support and look forward to seeing you again,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Great service

The staff in store were really helpful, kind and professional. The whole process from choosing our new bed to having it installed was flawless

2 octobre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with such a positive experience from start to finish. Your satisfaction is our priority, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Really helpful sales team

Really helpful sales team, they listened and gave good advice but also gave us plenty of space to make our choice (i.e laying on lots of different mattresses!) Delivery was quick and straightforward.

29 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful review! We're thrilled to hear that our sales team provided you with the right balance of support and space. It's great to know you enjoyed trying out the mattresses. We appreciate your feedback and hope you love your new purchase!

Noté 5 sur 5 étoiles

Excellent service all round

Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable. The delivery date was provided, we were kept informed all along leading up to delivery. Delivery was spot on time and the driver and assistant were also friendly and efficient. Cannot fault any of the service, from start to finish.

28 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing excellent service is our top priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Great service in store and on delivery…

Great service in store and on delivery day.

24 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience both in-store and on delivery day. Our team works hard to provide excellent service, and your satisfaction means the world to us. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

An easy, wonderful experience!

Kally listened to my needs and budget. She even suggested I try a few different levels of firmness. We had a lovely chat with another colleague towards the end. The service was impeccable. Great staff!

17 septembre 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear that Kally and our team provided you with exceptional service and valuable suggestions. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

We bought a bedframe and mattress at…

We bought a bedframe and mattress at the Brislington branch in Bristol. We were helped by Julie who went above and beyond to help us without making us feel pressurised.

30 août 2026
Avis spontané
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful feedback! We're thrilled to hear that Julie provided you with exceptional service while helping you find the perfect bedframe and mattress. We appreciate your support and hope you enjoy your new purchase!

Noté 5 sur 5 étoiles

Fantastic service all round

Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before hand. Very helpful on arrival. Gave us some good advice, and now we have a super comfy mattress! Very happy couple.

23 août 2026
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Réponse de Bensons For Beds - Brislington

Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and found the NHS discount helpful. It's great to know our delivery team made a positive impact. We're delighted you love your new mattress and appreciate your feedback. Wishing you many comfy nights ahead!

Noté 5 sur 5 étoiles

Wardrobe & cabinet

Had product i was after - sales person we informative & helpful

23 août 2026
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Réponse de Bensons For Beds - Brislington

We're so glad we had the product you needed and our salesperson was informative and helpful. We appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Richard the sales man was very…

Richard the sales man was very knowledgeable and helped us to choose a new mattress. Great that it had some money off in the sale.

20 août 2026
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Réponse de Bensons For Beds - Brislington

Hello Bridget,
Thank you for your feedback! 😊 We're delighted to hear that Richard's knowledge and expertise helped you choose the right mattress. It's also great to know you were able to take advantage of a fantastic sale offer and save some money too! 🎉

We'll be sure to pass your kind comments on to Richard. Thank you for choosing Bensons, and we hope you enjoy many comfortable nights on your new mattress,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Efficient and friendly service from start to finish

The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sales, which was much appreciated. The member of staff was helpful and we felt we got a comparable deal with sourcing the mattress on line. It was about two weeks between purchase and delivery, we were kept well informed by text message of the delivery schedule and were able to track the van during the two delivery time slot. The delivery service was speedy and efficient...all in all we would definitely recommend Bensons.

12 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided helpful advice without any pressure, and that our communication and delivery service met your expectations. We're especially glad you would recommend us!

Team Bensons

Noté 5 sur 5 étoiles

Staff were very friendly

Staff were very friendly, helpful & knowledgable 👍

6 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear that our staff were friendly, helpful, and knowledgeable. Providing excellent service is something we truly pride ourselves on, and we appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Great service from Marcus

The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the various models and come to a decision ourselves. He clearly explained financing options and specifics around fabric choices and mattress composition. The store was also clean and had an inviting atmosphere, and a good selection of products.

4 août 2026
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Réponse de Bensons For Beds - Brislington

We're so pleased to hear about your excellent experience in our store! It's wonderful that our salesperson provided such helpful advice and clearly explained all the options. We're also glad you found the store clean and inviting with a great selection.

Team Bensons

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