Bensons For Beds - Camborne Avis 

198
TrustScore 5 sur 5

4,8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

They employ staff who are excellent at their job and they sell top quality products. Please don't change anything in your Camborne branch it's great as it is!

L'entreprise a répondu

Noté 5 sur 5 étoiles

In a word, Jon. (In the pool/camborne shop) Jon made our experience great From the minute we walked in we were welcomed and felt at ease. Jon had great knowledge of all the different types of matt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Camborne

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, Royaume-Uni

  • 1209711392

4,8

Excellent

TrustScore 5 sur 5

198 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(198)

24 328 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great staff and quality products.

They employ staff who are excellent at their job and they sell top quality products. Please don't change anything in your Camborne branch it's great as it is!

6 juillet 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

We're so pleased to hear that our staff are excellent and that you're happy with the quality of our products at the Camborne branch. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

The staff were brilliant

The staff were brilliant. Very polite acknowledgeable off the products
They understood our requirements

4 juillet 2026
Logo de Bensons For Beds - Camborne

Réponse de Bensons For Beds - Camborne

We're so pleased to hear our staff were polite and knowledgeable about our products, and that they understood your needs. Thank you for your kind feedback.

Team Bensons

Noté 5 sur 5 étoiles

Communication from start to human…

Communication from start to human finish absolutely perfect and friendly

1 juillet 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

We're so pleased you found our communication to be perfect and friendly from start to finish. Thank you for your wonderful feedback!

Team Bensons

Noté 5 sur 5 étoiles

Jon the don.

In a word, Jon. (In the pool/camborne shop)
Jon made our experience great
From the minute we walked in we were welcomed and felt at ease.
Jon had great knowledge of all the different types of mattress' and within minutes had narrowed down what we were looking for.
Were a week into our new mattress and thank you Jon!!! I have never slept better.

20 juin 2026
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Réponse de Bensons For Beds - Camborne

We're so pleased to hear about your fantastic experience at our store! It's wonderful that our team provided such a welcoming atmosphere and excellent knowledge. We're thrilled you're sleeping better with your new mattress.

Team Bensons

Noté 5 sur 5 étoiles

Great serviice from order to delivery…

Great serviice from order to delivery .Very pleasant staff and deliverybpeople

28 juin 2026
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Réponse de Bensons For Beds - Camborne

We're so pleased your experience from order to delivery was great. Thank you for your feedback!

Team Bensons

Noté 5 sur 5 étoiles

From sales team to excellent delivery…

From sales team to excellent delivery team and perfect product would definitely recommend bensons.

19 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

We're so pleased our team and product were excellent. Thank you for your kind recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Good advice from the saleslady

Good advice from the saleslady. Good comms regarding delivery, and the delivery guys Paul & Ryan removed the old mattress.

18 juin 2026
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Réponse de Bensons For Beds - Camborne

We're so pleased to hear about the great advice from our sales team and smooth delivery! It's wonderful that the old mattress removal was handled well.

Team Bensons

Noté 5 sur 5 étoiles

Great Service

Delivered on time, great service to measure what bed type you needed, all round great experience.

12 juin 2026
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Réponse de Bensons For Beds - Camborne

We're so pleased you had a great experience and received excellent service! Thank you for your kind feedback.

Team Bensons

Noté 5 sur 5 étoiles

Delivery Service.

Your delivery drivers Glen & Paul were very friendly and helpful & the curtesy calls were helpful as well!

8 juin 2026
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Réponse de Bensons For Beds - Camborne

We're so pleased our delivery service was friendly and helpful, and that the courtesy calls were appreciated! Thank you for your kind feedback.

Team Bensons

Noté 5 sur 5 étoiles

Bensons for beds are a great company to…

Bensons for beds are a great company to deal with. The delivery service was top notch. Well informed throughout the process

5 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

We're so pleased you had a great experience with us and found our delivery service top-notch. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

Jon, 100/10 customer service!

I knew I needed a new mattress, so I was looking online, and then I decided to go to the store, this was the right decision, at the store I met Jon, who was absolutely fantastic, he knows what he's talking about, explained the options I had and showed me around varying mattresses, there was no sales pressure at all, and he answered all questions I had thoroughly, I was highly satisfied and made a purchase in the same day, thank you so much Jon for your help!

2 juin 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

We're so pleased to hear that visiting our store was the right decision for you! It's wonderful that our team member provided such fantastic, knowledgeable, and pressure-free assistance, helping you find the perfect mattress. We appreciate your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Very happy with my new bed

Very happy with my new bed

The delivery arrived promptly in the morning and they built the bed up for me and it's amazingly comfy. From the moment I set foot in the show room in Camborne I felt very taken care of.

Thank you for all your advice and help.

25 mai 2026
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Réponse de Bensons For Beds - Camborne

We're so happy you're enjoying your new bed! It's wonderful to hear our team provided such great service and that your delivery was prompt. Thank you for your kind words.

Team Bensons

Noté 5 sur 5 étoiles

100 percent Customer Service

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught his eye and said do not barrage us with sales jargon !!!!
Jon could not have taken me more seriously !!!
What we thought would be a stressful shop, turned out to be a brilliant experience with Jon, he could not have been more helpfull....we had so much banter and laughter and positive help without being pressured....a total credit to your store Clive and Due

3 mai 2026
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Réponse de Bensons For Beds - Camborne

We are so happy to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful and positive assistance without pressure. We truly appreciate your kind words and positive feedback.

Team Bensons

Noté 1 sur 5 étoiles

We Was sold a superking ottoman bed…

We Was sold a superking ottoman bed with built in tv and told several times the bed would be constructed upon delivery. We rechecked this and was told not to worry, We were told the installers would show us how everything works, how to raise and use the tv that was built in and we then proceeded with the sale. When the bed was delivered the delivery men knew nothing about this and told us to contact the store, we contacted the store and the gentleman who sold us the bed actually answered and admitted this was his mistake and will do what he can to rectify this issue. We were happy with this. A couple of days later the store manager called us and told us even though it was his mistake there was nothing she could do from here and to contact customer services.. We felt very let down at store level and being a store manager myself i would take full responsibility and go above and beyond to sort this issue out, she did remind us he was still in training which we understand but feel this potentially reflects his training and in this scenario i would not be allowing someone without the correct training to oversee a sale of £4449 by themselves..
We are now only days away from moving in to our dream house and at this time if the company cannot find fitters to build the bed or we cannot find someone to do this (bensons will reimburse the costs) we have the prospect of sleeping on a sofa for the foreseeable future. I hope a quick resolution can be found and hope this is not a common occurrence and would like to reiterate the gentleman who made the sale was very polite friendly and professional though out our experience and wish him all the best with his Bensons career.

14 mai 2026
Avis spontané
Logo de Bensons For Beds - Camborne

Réponse de Bensons For Beds - Camborne

Thank you for sharing your detailed feedback. We truly regret the miscommunication regarding the bed construction and TV setup. We are actively looking into this matter to understand how this oversight occurred and to prevent similar situations in the future. We appreciate your patience as we work towards a resolution.

Team Bensons

Noté 5 sur 5 étoiles

Salesperson was extremely knowledgeable…

Salesperson was extremely knowledgeable and helpful delivery. People were brilliant. No mess asked where they can take their shoes off really good service.

6 mai 2026
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Réponse de Bensons For Beds - Camborne

We're happy to hear the salesperson's knowledge and the delivery team's thoughtfulness impressed you! It's great they asked about removing their shoes. Thanks!

Team Bensons

Noté 5 sur 5 étoiles

Very good product

Very good product

23 avril 2026
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Réponse de Bensons For Beds - Camborne

We appreciate you sharing your positive experience with us; thank you for the feedback!

Team Bensons

Noté 5 sur 5 étoiles

From purchase to delivery…

From purchase to delivery communications were updated frequently.
Delivery men arrived when they said. They were professional, friendly and polite. They were extremely informative.

25 avril 2026
Logo de Bensons For Beds - Camborne

Réponse de Bensons For Beds - Camborne

We're delighted to hear that you received frequent updates from purchase to delivery! It's great to know our delivery team was professional, friendly, polite, and informative. Thanks for your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Having purchased a king size mattress…

Having purchased a king size mattress we were kept informed of of how things were going right up to delivery
We were told of delivery times and even a ten minute alert of arrival
The delivery guy’s were an absolute delight and a credit to Bensons

16 avril 2026
Avis spontané
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Réponse de Bensons For Beds - Camborne

Thank you for your lovely feedback! We’re so pleased you were kept well informed throughout, right up to delivery, and that the timely updates made everything feel smooth and stress‑free. It’s wonderful to hear the delivery team were such a delight — they really are a credit to Bensons.
Thank you for your positive review - Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Very helpful informative staff

Very helpful informative staff, thank you

11 avril 2026
Logo de Bensons For Beds - Camborne

Réponse de Bensons For Beds - Camborne

We appreciate your positive feedback! We're so glad our staff were informative and helpful during your visit. Thank you for your time!

Team Bensons

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