Bensons For Beds - Cambridge Avis 

417
•
TrustScore 5 sur 5

4,8

Unit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The bed choosing and buying experience at the now-closed Cambridge branch was excellent - I hope the salespeople have good new jobs. Unfortunately the bed was damaged on delivery and I had to wait an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to the shop on the last day of its closing sale and got a very good deal for a mattress. Despite only having limited stock left, the team made sure they understand my needs and recommended... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rinsha was so amazingly patient and helpful in our search and purchase of a new mattress. With such an expensive item we came back a few times to be sure, and she was always so accommodating, offering... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Bensons for beds - Cambridge Sunday 6th Sept 2026 and the experience was excellent. Plenty of beds to chose and many staff available to help. When shopping I like to be left alone so that I ca... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Cambridge

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Royaume-Uni

  • 1223356994

4,8

Excellent

TrustScore 5 sur 5

417 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(417)

26 477 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mattress purchase and delivery.

Helpful shop staff, not pushy. Mattress delivered within the give time window. Everyone was friendly and efficient.

14 août 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

Hi Mrs Ingall,
Thank you for your wonderful review! 😊 We're delighted to hear that our shop team were helpful without being pushy, giving you the space to make the right choice for your needs. It's also fantastic to know that your mattress was delivered within the promised time window and that everyone you dealt with was friendly and efficient. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist🛏️

Noté 5 sur 5 étoiles

Excellent

Excellent, friendly customer service, Very helpful staff.

11 août 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear that you experienced excellent and friendly customer service, and that our staff were very helpful. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Buying 2 king size beds

We visited on Monday 10th August 2026 and were greeted by Rinsha. She was excellent. Her product knowledge was brilliant and although she couldn’t provide us with the bed base we had originally decided on on line , due to there not being any in the size we wanted, she offered alternatives and we found a suitable replacement. The next day I needed to change a couple of bits on the order and again she was very professional and sorted it all out with ease. Overall a great experience. Thank you Rinsha.

10 août 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

Hey Jane,
Thank you for your wonderful review! 😊 We're delighted to hear that Rinsha provided such excellent service throughout your experience. It's fantastic to know that her product knowledge and helpful approach enabled her to find a suitable alternative when your original choice wasn't available in the size you needed.

We're also pleased that when you needed to make changes to your order the following day, Rinsha handled everything professionally and with ease. We'll be sure to pass on your kind words and recognition to her. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist⭐

Noté 5 sur 5 étoiles

Amazing service v knowledgeable team…

Amazing service v knowledgeable team and great products. We bought that day v easy thanks.

9 août 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear you received amazing service and found our team knowledgeable. It's wonderful that you found our products great and your purchase easy. Thank you for your positive feedback!

Team Bensons

Noté 5 sur 5 étoiles

Monju at benson for beds at Cambridge…

Monju at benson for beds at Cambridge was very approachable. He help me and my partner find the best mattress texture thats suits our needs which made the process of us choosing a bed very excited and easy. And once we had chosen a bed the overall paperwork and payments he made sure fit our monthly expenses which was very handy with having 3 kids.

26 juillet 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear you had such a positive experience! It's wonderful that our team member was approachable and helped you find the perfect mattress texture. We're also delighted that the paperwork and payment process was made easy and fit your monthly expenses.

Thank you for your positive review - Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Great experience …

Parisa sold me a bed and managed to add maters protection and cleaning pack too. She was very helpful and showed me a lot of different choices but also let me choose freely what I wanted. The bed has not been delivered yet

Thank you

13 juillet 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear that our team member was very helpful and provided you with excellent choices while still allowing you to choose freely. We hope you enjoy your new bed once it's delivered!

Noté 5 sur 5 étoiles

I had very welcoming customer…

I had very welcoming customer experience when I came to visit the store. There was a lot of information to take in when considering the best choice of mattress, much to my surprise however the Cambridge store manager made it easier for me to follow through with my choice of purchase. On the day of delivery the team were very professional and courteous and fortunately didn't need to reschedule any plans to fit around it. so far finding the mattress to be very comfortable.

13 juillet 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear you had such a welcoming and positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was professional and courteous. We're glad you're finding your new mattress very comfortable!

Noté 5 sur 5 étoiles

Cambridge store - great service

Monju at the Cambridge store was helpful, knowledgeable and friendly. He went through various options to suit the slightly unusual set up I required. We didn't feel rushed or pressured into making a decision. I was also very impressed that the manufacturing is in England, without being exorbitantly priced. Delivery time is in two weeks, so let's hope the rest of the team are as professional as Monju.

30 juin 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear about your excellent experience in our Cambridge store! It's wonderful that our team member was so helpful, knowledgeable, and friendly, and that you felt no pressure. We hope the rest of the team lives up to your expectations!

Noté 5 sur 5 étoiles

I don’t often give or write reviews but…

I don’t often give or write reviews but today I’m delighted and happy to do so.
I was so impressed with my overall experience when visiting the “Bensons For Beds Cambridge store “that I want to share this with other people considering buying a mattress.
Nothing was too much trouble and my wife and I were treated like V.I.P.S ……Paris the sales lady was friendly and professional and so helpful that making a choice from all the stock available was easy to do with her extensive knowledge personally tailored to our individual requirements.
The Manager of this wonderful store then gave us a very good discount that I believe could not be beaten by any other retailer in the area so we were delighted and thanked everyone for helping both of us to purchase the right product for future relaxing nights sleeps.
I recommend this store in Cambridge so go and see the manager and friendly staff so they can do their magic with you too ………5 stars ***** from me and my wife .

4 juillet 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We are absolutely delighted to hear about your wonderful experience! It's fantastic to know that our team provided such professional and helpful service, making your mattress selection easy and enjoyable. We're thrilled that you found the perfect product for relaxing nights and appreciate your high recommendation.

Team Bensons

Noté 5 sur 5 étoiles

Great service

The store manager Mr Monju Ali was a brilliant salesman. He was very helpful, friendly and courteous. He puts the customer first and understands the needs of the customer. We had a really good experience during the recent shopping trip to Bensons, Cambridge.

29 juin 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We are so pleased to hear you had such a good experience during your shopping trip! It's wonderful that our team member was helpful, friendly, and courteous, and put your needs first. Thank you for your kind feedback!

Team Bensons

Noté 5 sur 5 étoiles

From ordering my beds in store to…

From ordering my beds in store to delivery, everything went very smoothly. Bensons staff were very informative and kept me in the loop regularly. The delivery team, Charlie and Eric, were outstanding and very efficient. Overall very pleased with my new beds and sleeping soundly.

13 juin 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear that everything went smoothly from ordering to delivery. It's wonderful that our team kept you informed and that you're sleeping soundly! Thank you for your kind feedback.

Team Bensons

Noté 5 sur 5 étoiles

Very helpful sales manager. Passionate about his job and very knowledgeable.

Monju was great from the first phone call I made to enquire about beds to the final decision on which one to buy. Very passionate and knowledgeable about his job and he remembered me when we visited again to place the order.

13 juin 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased to hear about your excellent experience from your initial inquiry to your final decision. It's wonderful that our team member was passionate and knowledgeable, and remembered you. Thank you for your positive feedback.

Team Bensons

Noté 5 sur 5 étoiles

Excellent service form entering the…

Excellent service form entering the showroom to delivery and installation.

13 juin 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're delighted you had excellent service from showroom to installation!

Team Bensons

Noté 5 sur 5 étoiles

The delivery colleagues driver John and…

The delivery colleagues driver John and assistant Brian were great . Friendly .informative and efficient.

8 juin 2026
Avis spontané
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased our delivery team was friendly, informative, and efficient. Thank you for your wonderful feedback!

Team Bensons

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service. Monju was great at advising us and gave friendly, reliable information. He placed out order efficiently and was accommodating to our needs. Highly recommend!

29 mai 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're delighted our team provided fabulous service, friendly, reliable information, and efficient ordering. We appreciate your high recommendation!

Team Bensons

Noté 5 sur 5 étoiles

Helpful and friendly staff

Helpful and friendly staff. Got seen to right away and I was able to find the right product with their help. They even explained the correct maintenance and care required.

2 juin 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We're so pleased our team was helpful and friendly, assisting you in finding the right product and explaining its care. Thank you for your kind words!

Team Bensons

Noté 5 sur 5 étoiles

Fantastic services by Charlie & Ricardo

Charlie and Ricardo did a fantastic job with delivery and assembly services. The whole process for us was hassle free and they were very quick with all the assembly and disposing of packaging material. They were very cautious with moving the items to required room upstairs, not to cause any unwarranted scuffs. Overall very happy with the services provided by Charlie and Ricardo.

18 mai 2026
Logo de Bensons For Beds - Cambridge

Réponse de Bensons For Beds - Cambridge

We are so pleased to hear that our team provided such a hassle-free and efficient delivery and assembly experience. Thank you for your kind words!

Team Bensons

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus