They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King). I’m just hoping that the... Voir plus
Établissement
Changer d'établissementUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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Lisez les avis des autres
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Voir plus
L'entreprise a répondu
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Voir plus
L'entreprise a répondu
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Cardiff Gate
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Royaume-Uni
- 2920541950
4,8
Excellent
463 avis
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Staff very efficient easy to deal with
Staff very efficient easy to deal with, making the process very simple
30 octobre 2024
Very polite and helpful staff
Very polite and helpful staff, there was no pressure from them they allowed us to ponder around the store before to look around
29 octobre 2024
Pleased with my mattress purchase at Bensons.
The staff were very helpful and knowledgeable about the wide range of beds and mattresses on display in this store. I was not rushed but encouraged to take time to try out the out the various types of mattress available.
22 octobre 2024
Excellent customer service
Very pleasant and easy experience... no pressure to buy. The gentleman that we dealt with was extremely helpful - very easy process. Definitely recommend.
14 octobre 2024
Great selection of beds and great…
Great selection of beds and great staff. Highly recommend.
1 octobre 2024
We visited the Bensons in Cardiff Gate…
We visited the Bensons in Cardiff Gate retail park. The sales person was helpful without being pushy and great range of mattresses. We ordered on th website in the end but easy to order from.Good experience all round.
24 septembre 2024
Excellent customer service
Customer service was very good. The staff were friendly and helpful.
20 septembre 2024
Excellent customer service and a very…
Excellent customer service and a very well presented store.
21 septembre 2024
friendly advisor
advisor was lovely left us to shop and find what we wanted and then dealt with the sale professionally 1 slight error as she put extra firm through when I wanted firm but was rectified efficiently the following morning by ringing the shop
18 septembre 2024
Helpful staff and goid service
Helpful staff and goid service. Used you before and willnagain
12 septembre 2024
Staff extremely friendly and helpful…
Staff extremely friendly and helpful ordered an amazing bed frame and a very comfy mattress
26 août 2024
Great service and excellent staff.
29 août 2024
The sales lady was absolutely amazing…
The sales lady was absolutely amazing didn’t rush me at all and gave me loads off advice about each bed till I choose my mattress can’t wait too receive it thank you
Mrs Josephine smith
23 août 2024
Helpful sales assistant
Helpful sales assistant, delivery within 5days.
Mattress delivered within the 2 hour slot and phone call when delivery van 30 mins away just as it was meant to happen.
22 août 2024
This is how all companies should operate, if we could give them six stars we would.
Helpful and knowledgeable staff that let you have all the information you need and then let you have the time to try out the beds with no pressure on time or sales. this is our second experience and both have been the same. This is how all companies should operate, if we could give them six stars we would.
23 août 2024
Credit options
Not enough information about the payment options .unable to complete the credit agreement in store .staff where polite.
17 août 2024
No pressure to buy & very helpful staff.
13 août 2024
Bought a Tempur matress on line for…
Bought a Tempur matress on line for delivery in ten days, but then recieved email stating delivery in 12 to 14 WEEKS! Rang customer services who were very nice and promised me a call back to resolve issue. Guess what......no call back
Update: They rang me back because they'd seen this review. Suggested I buy a similar quality matress at double the price or a refurbished one at a similar price. I asked for a refund and still waiting for them to respond. Next step is to involve credit card company or small claims court.
2 août 2024
Avis spontané
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