Good overall experience we were greeted when we came in and asked what we were looking for then everything was explained we were then offered to look around and ask if there was anything else we neede... Voir plus
Établissement
Changer d'établissementUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Voir plus
L'entreprise a répondu
Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... Voir plus
L'entreprise a répondu
The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Castleford
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Royaume-Uni
- 1977558010
4,8
Excellent
375 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Welcoming, cheerful and very efficient
Kieran was welcoming, cheerful and happy to go to any lengths to make sure that we were able to make an informed decision regarding our requirements without being pushy. We bought our guest bed mattress from him 2 years ago and, due to our previous experience, we’re happy to return on this occasion. Very helpful and explained everything perfectly.
30 décembre 2025
Réponse de Bensons For Beds - Castleford
Thank you for sharing such lovely feedback Mr Greenwood! We’re thrilled Kieran made your experience so positive again. We’ll make sure he sees this—it’ll make his day!
See you next time! Megan at Customer Care 😊
Réponse de Bensons For Beds - Castleford
Thank you for your 5 star review Mr Atack! This means the world to us.
We truly appreciate your feedback.
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that our sales assistant was helpful. Thank you for your positive feedback,
Megan at Customer Care!
Cannot fault them
Great experience from showroom all the way to delivery.
15 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Castleford
We are so pleased that you are happy with your experience from our showroom to the delivery. Thank you for your positive feedback!
Friendly knowledgeable staff
Friendly knowledgeable staff , follow up queries answered promptly.
16 décembre 2025
Réponse de Bensons For Beds - Castleford
We're so glad our knowledgeable staff provided friendly and prompt answers to your questions. We appreciate your positive feedback!
The chap was very happy to help me find…
The chap was very happy to help me find the right bed for us
7 décembre 2025
Réponse de Bensons For Beds - Castleford
Thanks for sharing! We’re delighted you had such a helpful experience.
Looking forward to welcoming you back soon,
Megan at Customer Care
Caring service
I was impressed with the use of technology to determine which mattress was suitable. Both my sons tried this bed, both have different builds, and both had different results.
Then shown 3-4 mattresses to try based upon the assessment.
Very polite, approachable sales team. They offered advice regarding post sale care of the mattress. Though 1 member gave more details which was useful.
The delivery team put on shoe covers as they entered my house. Followed directions well. Very polite and communicative.
6 décembre 2025
Réponse de Bensons For Beds - Castleford
We're glad our new patented SleepPro technology helped you find suitable mattresses and that our team was polite and helpful for you. We appreciate your feedback about the delivery team's consideration and communication and will feed this back. Thank you! Michael @ Team Bensons
The guy was very knowledgeable and…
The guy was very knowledgeable and helped us find the best beans mattress within our price range, wasn’t pushy and let us do our own thing
1 décembre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that the team member's knowledge and approach helped you find the perfect mattress within your budget. Thank you for your positive feedback!
Professional service and great beds
All of the team, from sales to delivery, were excellent. Communication happened as promised, the beds were delivered when they said they would be, and the delivery team took great care with our home and new furniture. They were quick and efficient, very professional and polite. The bed base (Sandra) is extremely comfortable and we love it. The Hip Hop bed and mattress are waiting for their first use in a couple of weeks, and look great
16 novembre 2025
Réponse de Bensons For Beds - Castleford
We’re delighted to hear everything went so smoothly from sales to delivery! It’s fantastic that communication was clear, the delivery team took great care, and you’re already loving your Sandra bed base. We hope the Hip Hop bed and mattress impress just as much when you start using them! 💜
Thank you for your positive review – Lauryn at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that we provided efficient service and promptly addressed your needs. Thank you for your positive feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
from the sale experience from Kieran at…
from the sale experience from Kieran at the showroom to delivery fantastic customer service.
31 octobre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that you had a fantastic customer service experience, from the showroom to the delivery. Thank you for your positive feedback,
Megan at Customer Care
The whole experience was a pleasure…
The whole experience was a pleasure very informative by staff member Kieran who went into detail about product and our requirements to but the product right for us.
And the store manager Jude whom helped me through payment process all very good
22 octobre 2025
Réponse de Bensons For Beds - Castleford
We appreciate you sharing your experience! We're happy to hear that our staff were very informative and ensured the product met your needs. It's great to know the payment process was smooth.
We're always here if you need anything else,
Megan at Customer Care
Helpful sales staff
Helpful sales staff, clear explanations of the process for delivery. Very personable
29 octobre 2025
Réponse de Bensons For Beds - Castleford
We appreciate your feedback and are happy to hear that our sales staff were helpful and provided clear explanations regarding delivery.
Looking forward to seeing you again!
Megan at Customer Care
Really helpful sales advisor
Really helpful sales advisor. We made a purchase and a very short delivery time given. Excellent service.
25 octobre 2025
Réponse de Bensons For Beds - Castleford
We appreciate you sharing your feedback! We're happy to hear that our sales advisor was helpful and that you received excellent service with a short delivery time.
Hope to see you again in the future,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
We're happy to hear that our team member was so helpful. We appreciate your positive feedback and thank you for sharing.
Looking forward to seeing you again,
Megan at Customer Care
Réponse de Bensons For Beds - Castleford
We appreciate your positive feedback! We are glad you found our delivery quick and the service excellent. Thank you for choosing us,
Megan at Customer Care
We went to Bensons for Beds Castleford…
We went to Bensons for Beds Castleford where choice was huge. We was pleased by Lady call Jude in store which answer to our every question. She give us the 5 star ⭐ customer service and our new bed with Eve mattress end that up like a cherry on top of the cake. Kind regards Justyna and Damian. PS we write this comment from our lovely new bed.
13 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Castleford
We're happy to hear about your positive experience at our Castleford store! It's great to know that our colleague was helpful and that you are delighted with your new bed and mattress. We appreciate your feedback. Thank you for your review – Lauryn at Customer Care 💜
Jude and staff were amazing!
The staff and especially Jude were very attentive and helpful ensuring we were not rushed in making any decisions in haste. There were plenty of beds and mattresses we were able to try making the whole process very easy.
15 octobre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that our staff was attentive and ensured you had ample time to decide. We appreciate your positive feedback and that you found the selection process easy. Thank you for your review – Lauryn at Customer Care 💜
This is my another visit to the store…
This is my another visit to the store and just to look around to see what I like . But ended buying new bed bit bigger then previous one . Help from the staff I recived was great one ,they are best there .
7 octobre 2025
Réponse de Bensons For Beds - Castleford
We're happy to hear that you found something you liked during your visit and appreciate the positive feedback regarding our team's assistance. Thank you for sharing your experience, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.