The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Voir plus
L'entreprise a répondu
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Voir plus
L'entreprise a répondu
There was no hard sell which was a relief. Staff were helpful but let us just look around & then when we needed more information they were there to answer all our questions. We were clueless about our... Voir plus
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Chippenham375
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Royaume-Uni
- 1249659881
4,7
Excellent
256 avis
Demande des avis aux clients
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Really positive and straightforward…
Really positive and straightforward experience, understood our requirements and found us the perfect bed set.
23 octobre 2023
Great friendly customer service.
17 octobre 2023
Amazing customer service
The lady In Bensons for Beds Chippenham, really helped us to find a bed that could be delivered quickly as we are soon expecting a baby and urgently needed a new bed after our old one had broke. The lady helped us look at each option for a quick delivery and eventually we found a great bed, amazing customer service, truly going above and beyond to help us.
13 octobre 2023
Customer service was very good
Customer service was very good. No waiting about. Products explained professionally. Show room was inviting.
15 octobre 2023
The sales lady was very helpful
The sales lady was very helpful, knowledgeable but no pressure sale which I love. Went to dreams straight after to compare before making a decision. We certainly didn’t get looked after in the same way in dreams so went straight back to bensons and bought the mattress
14 octobre 2023
Great advice on products
Great advice on the types of bed bases available and mattresses, honest about discount offers, more than knowledgeable on products.
7 octobre 2023
The sales representative was interested…
The sales representative was interested in my needs she asked specific questions to make sure my needs and shopping experience was enjoyable and I was satisfied with my choices. Very professional and friendly lady.
5 octobre 2023
Amazing choice of beds and mattresses…
Amazing choice of beds and mattresses to try. Very knowledgeable and pleasant lady to help us.
3 octobre 2023
Informed management provided excellent…
Informed management provided excellent information
30 septembre 2023
Helpful and knowledgeable staff.
Very helpful staff. Wide choice of beds and mattresses and good advice given
29 septembre 2023
Excellent customer service
23 septembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My partner and I had in mind a bed that…
My partner and I had in mind a bed that we found on the website and was going to order it ourselves online. HOWEVER, we are so so happy we went into the store and was assisted by a lovely women named Lisa! Lisa was so attentive, knowledgeable, warm and caring! You couldn't of asked for a better assistance! Honestly, absolutely amazing. She needs a raise! Woo thank you so much Lisa :)
9 septembre 2023
Avis spontané
Réponse de Bensons For Beds - Chippenham375
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Réponse de Bensons For Beds - Chippenham375
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Very helpfull showed us all the…
Very helpfull showed us all the discounts and the different bed and mattresses we could have.
27 août 2023
Réponse de Bensons For Beds - Chippenham375
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Staff was very helpful.
Staff was very helpful.. Only negative is the delivery waiting time!! 5 weeks but signs in store were saying usually in 7 days,,, I can hope that it may come forward but willing to wait..
28 août 2023
Réponse de Bensons For Beds - Chippenham375
Thank you for your review Steve - Team Bensons
Amazing sales advice and service from Lisa
The sales person Lisa stayed after hours to help us and was very helpful I had been to M&S John Lewis and Next and no one gave me the expert advice Lisa gave us. And all with a no trouble attitude I was so impressed. Thank you
21 août 2023
Réponse de Bensons For Beds - Chippenham375
Thank you for taking the time to leave us some feedback Linda! -Team Bensons
Poor delivery
We just bight a couple of mattresses. Vacuum packed, compact and in stock and yet it takes THREE WEEKS for delivery
11 août 2023
Réponse de Bensons For Beds - Chippenham375
Hi Andrew, thank you for your feedback. We reached out to you today to discuss any concerns. If you do need anything, please don't hesitate to get in touch -Team Bensons
Réponse de Bensons For Beds - Chippenham375
Hello Peggy.
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Knowledgable and patient staff.
After visiting a competitor store a few doors away and being completely dissatisfied, I made two visits to Bensons. Both times the staff was knowledgable, patient and very helpful.
31 juillet 2023
Réponse de Bensons For Beds - Chippenham375
Hello Ms Santos,
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
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