Bensons For Beds - Chippenham375 Avis 

I have not bought a bed since 1991and went to Bensons in the hope of finding a good selection of beds in one place. On arrival the shop appeared to be deserted. I had a look around and found bed-buying had become more complex than I remembered. Jeff appeared and skilfully talked me through the various options. I was able to try each and fairly swiftly made a decision. Jeff then expertly took my order and payment, including some nominal special offers. I’m now awaiting delivery so am unable to comment on my new bed with two drawers and a firm Slumberland hybrid mattress, however, I feel I was well-advised and purchased a good bed for a reasonable price. Every aspect of the experience was good, Jeff was very helpful and I would have no reservations on recommending Chippenham Bensons for Beds. Thank you Jeff!

You delivered on the date given and on the time given. The drivers were helpful as well.

The service from beginning to end Jeff in Store helpful and friendly and the delivery drivers Chris and Dion were prompt friendly helpful and respectful of property. The mattress is delightful. I would definitely recommend to family and friends.

The gentleman was really helpful and knowledgeable about the mattress that we were buying and was able to support our decision.

Extremely helpful Store Manager - explained everything and left us to choose without hovering over us - a pleasant surprise - thankyou

Chippenham store manager Jeff , is a let down to your company , made me fell very uncomfortable and was telling me what I wanted and not advising me ,
And he was very rude to his member of staff I think his name was Malcolm , infront of myself and another customer .

Good service, good bloke just want me bed now to be honest

Basically your sales personnel should have up to date information on stock availability.
I was promised a product in just over a week by the sales manager.
Only to receive an email telling me the delivery has been delayed. If I had known this in the shop I would not have bought the mattress.

Very helpful staff who were able to give me all the information I needed to help me decide about what purchase would best suit my needs. Very pleased.

The whole experience was handled in a professional and friendly way

Shopping at Benson's was a very relaxing experience,
We were shown what we were looking for, and left to decide if we wanted to buy the bed,
Which we decided to do,
We felt like we were really looked after by Benson's when we went back to buy the bed,
Also fast delivery, and a great deal,

David the person who took our order in Chippenham branch was really helpful and knowledgeable without being pushy. Thank you.

A very helpful salesman. To honest only went into look but ended up buying a mattress! He was very pleasant telling me all the facts I needed to know

Very informative sales experience
not rushed

Excellent customer service in the Chippenham store

Was messed about I did order and asked about matterus was told was nt much choice for adjustable bed so was kind of made to feel like there choice was best but I felt it was a little bouncy was told the bed would be put together also went bk to shop few days later to get 2nd option on matterus found I had more choices also was told they don't put the bed together so have to pay someone to come and do it. found a better matterus but lost my 25.pound of voucher I got for signing up on line

I have been to Bensons beds in Chippenham and Jeff was very helpful, polite. I wasn't rushed which for me was a bonus.