Chris and Gav, my delivery drivers were the best, they were professional and friendly. I was impressed that they had shoe covers with them and cared about not leaving a mess in my home, They went abo... Voir plus
L'entreprise a répondu
Grand Junction Retail Park, CW1 2RP Crewe, Cheshire, GB
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Chris and Gav, my delivery drivers were the best, they were professional and friendly. I was impressed that they had shoe covers with them and cared about not leaving a mess in my home, They went abo... Voir plus
L'entreprise a répondu
John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Voir plus
L'entreprise a répondu
From the sales advisor who was knowledgeable and not pushy to the updates and emails, the ability to easily change my delivery date and then finally the delivery and set up everything was absolutely e... Voir plus
L'entreprise a répondu
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Voir plus
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Écrit par l'entreprise
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Royaume-Uni
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They were so helpful they went above and beyond there job were so helpful
The choice of beds and accessories was excellent. The staff were so friendly and helpful. The entire process from walking into the store to having our new bed arrive at our house was smooth and hassle-free.
Staff were friendly, courteous, knowledgeable and helpful. We were directed to mattresses we were interested in and the member of staff answered our questions thoroughly. We were then left to browse and try different mattresses without being followed or pestered to make a purchase. It made a refreshing change. We are now excited to take delivery of our new mattress.
Very helpful in choosing a new mattress.
Staff were very helpful in advising about the different mattresses.
Bank holiday prices were also good.
No pressure from sales person just easy transaction 😀
The guy who helped us out was so friendly! (sorry I didn't get your name, you liked my car though and warned us of the ticket man)
There was no pressure to buy anything but he was so knowledgeable about what we were after.
What can I say! Always a friendly welcome from someone who knows what they are talking about. Thank you Jon at the store in Crewe.
Claire was so helpful and attentive. Fantastic customer service - highly recommend this store. Who new there was a machine to test your preferred mattress comfort
Excellent experience visiting the Crewe store the guys were informed and not pushy at all. Very present indeed
The two members of staff who helped us were very well informed and not in the least pushy. Businesses are going to have to start reintroducing more face to face selling in order to satisfy customers. The novelty of online is wearing thin when it comes to large item purchasing. Sales bots just don't cut it. The staff at Bensons Crewe were excellent.
The staff are very polite and helpful when deciding which beds or mattresses you wish too choose . So yes very happy to deal with them
Claire the Salesperson in your Crewe store was so helpful, with great listening skills, who was patient and informative about all products and who guided me to the right decision whilst purchasing a new bed last week.
Excellent customer service from Jonathan and helpful advice. Also very happy with the product quality.
Excellent help and advice from Jon at the Crewe store, on types of mattresses and offers available. Very knowledgeable on all the products and he took time to explain everything. Looking forward to receiving our mattresses soon !
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