Bensons For Beds - Cwmbran225 Avis 

Pleasant knowledgeable staff. Good selection of beds .

Extremely friendly, didn't badger me with questions. I was left to browse for a minute or two then asked if I wanted help or advice. Shane at the Cwmbrân store was extremely patient with me and answered every question I had. I will highly recommend Bensons for Beds Cwmbrân!!!

Day prior to delivery, they have now cancelled the delivery, stating that item was out of stock? Yet when booked, via phone the stock was checked as well as delivery of stock was confirmed.

We were welcomed to the store by Terry who was very knowledgeable and friendly. We were given all the time we needed to make a decision and Terry was on hand if we had a query. He also explained everything once we had made our purchase

Great customer service from Cwmbran team , and very good salesmen(them :)) I was adamant i did not want a TV bed on entering the store ! we left with a TV bed being delivered 2 weeks later !!!! honestly best decision ever . The guys were friendly and even when they made a mistake with upselling a mattress and costs they honoured the discount on the bed instead , cant fault it . Delivery drivers were fantastic too , then knocked my ring doorbell plug and broke it , the guy offered to pay for it then and there , i declined as i should have removed this before delivery of such a heavy bulky item . from start to finish brilliant customer service .

The range was extensive, plenty of choice and the prices were very competitive.

The salesman was extremely helpful and went out of his way to compare prices, fabrics etc

Just bought a new house and needed to buy a bed. Myself and my partner were pretty set on purchasing one from an online store due to the price (was very cheap) but we said we would come up to Bensons in Cwmbran for a quick look before making any decisions. Walked in and was greeted by Shane - there were no pressure tactics or anything just a warm welcome and asked if we had any questions. We walked around and spent around 15 minutes on the first floor looking at the beds and mattresses - found one we liked but was unsure on the firmness of the mattress. Shane took us around all the same mattresses but of the different firmness until we got the one we wanted. Again, no pressure tactics just answered all my questions. We sat down went through all the costs and the current offers on - talked me through the bed guard package - which when it was put in perspective was actually a really good offer. Shane printed off a quote and gave me all the dimensions. I went away measured it all up and then drove back up and made the purchase. He arranged a delivery date that suited me and we both were very happy with the purchase and in the end it only cost a few hundred more than the one we saw online but this time we could be sure of the quality. 10/10 would go straight to Bensons for a bed next time as opposed to looking at these cheap online stores.

Very knowledgeable and helpful. Terry was very patient and the purchase was non pressured and simple.

Very good in store service and a lovely gentleman help me with my purchase

Shane at Benson for beds in Cwmbran was so helpful and fully explained everything, no pressured added and sorted us out quickly

Helpful service in store. Advice on different types of Mattresses. Sales were quick and efficient.

Muntazir was great. He was very informative and made the whole process extremely easy and straight forward.

We have only order a bed so far but the experience in store in Cwmbran was excellent. Terry the sales advisor was amazing, very knowledgeable and able to guild us without be too push for the sales. His knowledge about the products filled us with confidence and we are looking forward to receiving our bed shortly.

Staff knowledge was excellent and took us through the range of products and mattress differences allowing us to try products in a non pushy way. Very pleased.

Lovely sales team, nice options. Good advice.
The team that put my bed together did an excellent job, I was worried as I'm a bit of a perfectionist but it was done with care and skill.

Very good showroom, with a wide range of products - very helpful staff.

We were greeted as we arrived,given the relevant information required and then left alone to look around at our leisure without needless interference.
When we had made our choice we were dealt with professionally and in a very friendly manner.
A good experience that we would recommend to family and friends.

Friendly informative salesman who also gave us space to work out what we wanted