5 star rating: Going into the shop where I was greeted and asked what I was looking for, then showed around to try the mattress so I could choose which one I liked. A very knowledgeable sales assi... Voir plus
L'entreprise a répondu
Unit 3c Cwmbran Retail Park, NP44 3JQ Cwmbran, Gwent, GB
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5 star rating: Going into the shop where I was greeted and asked what I was looking for, then showed around to try the mattress so I could choose which one I liked. A very knowledgeable sales assi... Voir plus
L'entreprise a répondu
Very good service, we found our perfect bed and our sales advisor even delayed the delivery date so we could paint our bedroom, product was delivered on time with no damage and was simple to build, w... Voir plus
L'entreprise a répondu
I dealt with Shane at the Cwmbran store, he was very helpful, patient and went through all options available in the range of bedroom furniture I chose. Following my order, I received all the necessar... Voir plus
L'entreprise a répondu
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, Royaume-Uni
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TERRY WAS EXTREMELY HELPFUL AND PUT DIFFERENT PILLOWS ON BEDS FOR ME TO TRY.I CAN ONLY GET ON BEDS ON ONE SIDE SO HE KINDLY PULLED SOFAS OUT SO I COULD TRY OUT THE BEDS
HE WASNT AT ALL PUSHY AND STRESSED THE BED HAD TO BE RIGHT FOR ME.I EVEN BOUGHT 2 PILLOWS.LETS HOPE THE DELIVERY IS AS SMOOTH AS THE PURCHASE.THANK YOU TERRY AND THE OTHER GENTLEMAN WHOS NAME ESCAPES ME.
Excellent service from both Andy and Terry in the Cwmbran store. Showed me lots of options and explained the differences very well. I was very happy with my purchase
I new which bed I wanted and there was no hard sell good customer service.
Terry gave outstanding customer service. He really made our day. So approachable and great knowledge. Ask for Terry he was GREAT!
Nothing was ever an issue and answered all our questions truthly.
Thank you will definitely order from yourselves again :)
Staff was really helpful and knowledgeable about the beds and mattresses. Took time to go through things with us and didn't push for you to make a purchase
The staff were great and very helpful nothing to much trouble will definitely recommend them to family and friends highly recommend ur staff
Helpful and knowledgeable staff who were not all over you the minute you walk in the shop, left you alone to browse
Lovely store easy to navigate. Great staff member Shane who was helpful, knowledgeable and guided us without making us feel under pressure to make a purchase
We visited the Cwmbran store and spoke with Andy who was very professional and answered all our questions. He was very helpful and friendly.
Terry was superb. Knowledgeable, patient and understanding. Would highly recommend Bensons, but especially Terry in their Cwmbran store.
I have previously shopped via bensons but 4 years ago went to another company. 4 years, a very short Warranty and a broken mattress and bed later I came back to Benson's. Shane in the Cwmbran store made the in-store shopping very easy. He gave his suggestions based on our preference, and let us look without any hard sell. His colleagues were also around to assist and I cannot wait for the new bed to arrive.
Excellent service. No pushy sales person - gave all the information I required and very helpful.
Great service from a very knowledgable salesman
Great customer service. Informative but not pushy. Didn’t feel pushed into any decision making, just supported. Thanks, would recommend and use again.
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