From the minute we walked in to Bensons at Affinity Fleetwood our experience was good. We were looking for bedroom furniture and Kath, the salesperson, was very helpful. She worked with our measuremen... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit H2c Affinity Outlet, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A wonderful sales Lady who described each & every mattress in depth that I enquired on. Was totally satisfied that I’d be taken to the right mattress for me & my sleep patterns. Would not hesitate to... Voir plus
L'entreprise a répondu
I went in Bensons in Fleetwood to get an idea of mattresses and prices. Gemma helped me and let me try numerous mattresses.I narrowed it down to my perfect choice. I am on their e mail mailing list no... Voir plus
L'entreprise a répondu
Great customer service in store, went in 4 times with mum and dad, then daughter, SIL and granddaughter before choosing our products. Every time they amended our quote to reflect the changes in choice... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Fleetwood
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit H2c Affinity Outlet, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, Royaume-Uni
4,8
Excellent
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very impressed with Bensons in Fleetwood
From the minute we walked in to Bensons at Affinity Fleetwood our experience was good. We were looking for bedroom furniture and Kath, the salesperson, was very helpful. She worked with our measurements to find the best range for us. It was a really bonus that Bensons can arrange assembly. We will definitely be going back here when we want a new bed.
27 août 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
Thank you so much for your lovely review! We’re really pleased to hear you had such a positive experience at Bensons at Affinity Fleetwood. It’s great to know that Kath was able to help you find the right furniture using your measurements, and that our assembly service was an added bonus. We’ll be sure to pass your kind words on to Kath. We look forward to welcoming you back when you’re ready for your new bed! 😊 - Team Bensons
Helpful staff at the shop to help you…
Helpful staff at the shop to help you make your choice ,with no pressure to buy there and then .Delivery guys friendly and so helpful.
23 août 2026
Réponse de Bensons For Beds - Fleetwood
We're so pleased to hear that our shop staff were helpful and that you felt no pressure to buy. It's wonderful that our delivery team was friendly and helpful too!
Team Bensons
Réponse de Bensons For Beds - Fleetwood
Thank you for leaving us such a kind review! We are delighted to hear that your experience with us was excellent. We strive to provide exceptional service and are thrilled that we met your expectations. Come back and visit us again soon! 😊
Great customer service in store
Great customer service in store, went in 4 times with mum and dad, then daughter, SIL and granddaughter before choosing our products. Every time they amended our quote to reflect the changes in choices, no bother. Very impressed.
10 août 2026
Réponse de Bensons For Beds - Fleetwood
Thank you for your wonderful feedback! We're delighted to hear that our team provided such great customer service during your visits. It's fantastic that they were happy to amend your quote multiple times to reflect your choices. We truly appreciate your patience and custom!
Thank you for your positive review - Lauryn at Customer Care 💜
A wonderful sales Lady who described…
A wonderful sales Lady who described each & every mattress in depth that I enquired on. Was totally satisfied that I’d be taken to the right mattress for me & my sleep patterns. Would not hesitate to recommend Sarah to any friend or acquaintance.
7 août 2026
Réponse de Bensons For Beds - Fleetwood
Thank you for sharing your positive experience with Sarah! We are thrilled to hear that she was able to guide you in finding the perfect mattress for your sleep needs. We appreciate your recommendation to others and look forward to helping you with any future bedding needs.
Good choice, very helpful staff
I went in Bensons in Fleetwood to get an idea of mattresses and prices. Gemma helped me and let me try numerous mattresses.I narrowed it down to my perfect choice. I am on their e mail mailing list now and get updated regularly. I hope to be back very soon to get my mattress. I would highly recommend the Fleetwood shop for their excellent customer service.
27 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
We're so pleased to hear about your positive experience at our Fleetwood shop! It's wonderful that Gemma was able to assist you in trying numerous mattresses and narrowing down your perfect choice. We appreciate you recommending our store for excellent customer service and look forward to welcoming you back soon!
Team Bensons
From the sales to delivery.
From the sales lady Kath to the delivery men, everything was great, Thank you.
23 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
We're so pleased to hear that everything, from our sales team to our delivery men, was great. Thank you for your kind feedback!
Great customer service in store and…
Great customer service in store and awaiting when delivery, no problems at all
12 juillet 2026
Réponse de Bensons For Beds - Fleetwood
We're so pleased you received great customer service both in-store and with your delivery, and that everything went smoothly. Thank you for your wonderful feedback!
Remote Order with Support
Order placed over the phone with local showroom based on advice form sales assistant.
Extremely helpful and knowledgable.
26 juin 2026
Réponse de Bensons For Beds - Fleetwood
We're so pleased to hear that our sales assistant provided such helpful and knowledgeable advice when you placed your order over the phone. Thank you for sharing your positive experience!
Friendly
Friendly, helpful, and knowledgeable staff made buying a bed extremely easy
12 juin 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
We're so pleased our team made your bed-buying experience easy and enjoyable! Thank you for your feedback.
Team Bensons
Good choice of products
Good choice of products. Morgan very helpful, fully explained effectiveness of products.
5 juin 2026
Réponse de Bensons For Beds - Fleetwood
We're delighted you found a good product selection and helpful explanations. Thank you for your kind feedback!
Team Bensons
Very helpful store staff let us take…
Very helpful store staff let us take our time and not pushy
21 mai 2026
Réponse de Bensons For Beds - Fleetwood
We're glad our staff was helpful and not pushy. Thank you for your feedback!
Team Bensons
Can't thank all the staff enough
Can't thank all the staff enough. The 4 ladies in the shop and the 3 delivery men were all extremely helpful and courteous. Highly recommend this firm. Would give more stars if I could. Customer Service staff couldn't have been more helpful too. Great service all round . Thank you very much.
8 mai 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
What a truly lovely message—thank you so much! 😊
We’re absolutely delighted to hear how helpful and courteous everyone was, both in store, with delivery, and through customer services. Feedback like this really means the world to us, and your kind words will be shared with the whole team. ⭐️
Thanks again for the recommendation! 🌟
A great buying experience from showroom…
A great buying experience from showroom to delivery. Our sofa bed arrived on time.. very happy with the experience. Many thanks Keith.
5 mai 2026
Avis spontané
Réponse de Bensons For Beds - Fleetwood
We're so happy to hear you had a great buying experience from the showroom to the on-time delivery of your sofa bed! Thank you for sharing your positive feedback.
Team Bensons
company did very well in evey way
27 avril 2026
Réponse de Bensons For Beds - Fleetwood
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team.
Team Bensons
Kind and friendly staff also…
Kind and friendly staff also knowledgeable about products
29 avril 2026
Réponse de Bensons For Beds - Fleetwood
Thanks so much! 😊 We’re glad our friendly team and product know‑how made a great impression—see you again soon!
Brilliant service
Brilliant service. Delivery on time with no fuss.
Colin and Liam were very helpful.
20 avril 2026
Réponse de Bensons For Beds - Fleetwood
Thank you! We’re delighted to hear you received brilliant service with a smooth, on‑time delivery. Colin and Liam will be pleased to know they were helpful. Much appreciated,
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Fleetwood
We're delighted you received excellent customer service and found brilliant quality. We appreciate your feedback.
Team Bensons
Really pleased with the new mattress
Really pleased with the new mattress. A little expensive but well worth the money. Sarah at the Fleetwood branch was very helpful in guiding us through the choices.
11 avril 2026
Réponse de Bensons For Beds - Fleetwood
david sillett,
We're really pleased you're happy with your new mattress and that our staff was so helpful in guiding you through the selection. Thank you for your review!
Team Bensons - Jessica
A Super King Service!!!!Experience from sale to delivery was…
Experience from sale to delivery was exceptional. Sarah at Fleetwood was both knowledgeable and personable. Communications were seamless. Our delivery was made by a team of two who handled the removal of our old mattress and installation of our new tempur mattress very carefully. Howard was great, assisted on this particular day by a Manager who just stepped in to help with the deliveries rather than let down any customers. We found them both to be very efficient, friendly and courteous. You should all be very proud of yourselves and thank you so much. I guess I should give a mention to the Tempur mattress and pillows….. a super king Bentley of the mattress world that is simply out of this world amazing! AAAAA+++++++
2 avril 2026
Réponse de Bensons For Beds - Fleetwood
We're happy to hear that your experience, from the sale to the delivery, was exceptional! It's great to know that the team member was both knowledgeable and personable, and that communications were seamless. We appreciate you highlighting the delivery team's careful handling of your old mattress and the installation of your new one. We're also pleased that you are enjoying your new mattress and pillows. Thank you for your kind words!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.